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STERNOD ROOTER

Plumbing, Water Heaters, Drain Cleaning,

About us

DBA: STERNOD ROOTER & PLUMBING SERVICE.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING REPAIRS, REMODELS, NEW CONSTRUCTION, SEWER AND DRAIN CLEANING, LOCATING AND VIDEO INSPECTIONS, WATER HEATER REPAIR AND REPLACEMENT.

Services we don't offer

ELECTRICAL.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Jesus H.
02/2022
2.0
plumbing
  + -1 more
He fixed two of the Toilets but the third toilet was still leaking. I called Sternod and told him that and he said parts may take time to come in. After weeks I called him again over and over but he did not return my calls. I finally called another plumber and as we looked at the toilet, we discovered a long Crack on the tank which would account for all the water on the floor.
Description of Work: The seals in the tank were leaking.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Michael W.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard G.
07/2015
5.0
plumbing
  + -1 more
Excellent work. Quick efficient. Of the six other repairmen in the last month on our home remodel, he was the only man that cleaned up his own mess and hauled away his trash. He did not cut corners the way most of the others did. He saved us three hyndred dollars by recycling some equipment. Great job.
Description of Work: Installed two casinks and three faucets and vanity plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ronald B.
06/2015
5.0
plumbing, water heater repair
  + 0 more
As above...ALL work went well.
Description of Work: This was the 4th visit. First one, a few years back was to remove a water heater and install a new permanent one with annold rods. Next visit as to remove the failed annode rod one. Then after the room had new floor installed, Danny put in the new water heater...then installed the vanity, countertop and toilet...even hooked up the new faucet and plumbing. This last install started about May 2015 with Danny putting in new valves for the new main bath. He returned later to install plumbing for the sink, new facuets and toilet. I also had a problem replacing my sink strainers...they leaked, no matter what I did...and I was experienced doing it. He completed it quickly, and never leaked. He was here and completed work very quickly. All his work done professionally and within all expectations. I will call him and recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael W.
04/2014
5.0
plumbing
  + -1 more
We noticed the problem late on Sunday night, and called first thing on Monday. Danny was there by noon, looked over the problem, dug a test hole and gave us a bid. We've used Danny in the past and I trust his bids, so I just had him schedule us in as soon as possible. On Wednesday morning, he was out and discovered that the problem was bigger than originally known - the house's foundation had setteled and shattered the concrete pipe. Given that the house is over 120 years old, this was not too unexpected. It did, however, increase the scope of the work. I was worried that the price jump would be significant, but Danny explained that it just meant that he'd have to dig a slightly larger hole, and run another section of pipe, which amounted to only an additional $200 over the original bid. The work was done on time and we have some additional remediation to do in the back yard - the brick doesn't clean itself, I'm afraid, but I now have a working toilet again.
Description of Work: We had a sewage problem of the worst sort - the sort where it's coming up in the back yard. Danny dug up and replaced the broken concrete pipe that led from the house to the sewer line, and cleaned out the contaminated soil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael W.
08/2012
5.0
plumbing
  + -1 more
Danny did an excellent job from start to finish. I really appreciated that he was direct and upfront about what work he could do - but made much more financial sense for us to do instead. Because of some unexpected delays, the work stretched into the Memorial Day weekend, and there he was on Saturday morning, making sure the job finished on time.
Description of Work: My house was built in 1890, then remodeled a number of times since then starting in the 1920s. When i bought it in 2001, it still had mostly 1920 iron pipe. Danny did a full house repipe of my fresh water system, from the water meter out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Barbara D.
02/2012
5.0
drain cleaning
  + -1 more
.I hired Stenod Rooter, they came out to my house and fixed something we couldn't fix ourselves.
Description of Work: I hired Sternod Rooter to repair the laundry room bathroom sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara W.
10/2011
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
He did an excellent job. He made this job a priority and definitely went above and beyond. He completed it a lot faster than my expectations. I would definitely trust him in the future for any plumbing needs I may have.
Description of Work: They had to cut out a whole in the sheet rock in one of my bathrooms, brought my hot water heater up to code, had to jack hammer up a floor in my sons room, and replace a pipe that was crushed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Marvin H.
09/2008
5.0
plumbing, water heater repair
  + 0 more
We were really impressed with him on the sewer line, because it was an emergency, and other plumbers couldn't do anything about it. He was able to get it running at a very low price.
Description of Work: He came out to our home and installed a water heater, before that he had helped us with a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from STERNOD ROOTER
THANK YOU FOR YOUR COMMENTS. WE APPRECIATE OUR CUSTOMERS VERY, VERY MUCH AND DO OUR BEST TO PROVIDE THEM WITH OUTSTANDING CUSTOMER SERVICE AT A FAIR PRICE.

MEDORI H.
09/2008
5.0
plumbing
  + -1 more
He is just excellent. They are professional and very pleasant and always arrive on time. His prices are reasonable and he is very trustworthy individual. He always does a good job and I would recommend this company to others.
Description of Work: He has been my plumber for 4 years now. He has done many various plumbing projects such as changing out all of the old plastic PVC pipes in my home, exterior plumbing work and inspecting and updating plumbing on a new home I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STERNOD ROOTER
WE HAVE BEEN WORKING FOR THE MEMBER FOR MANY YEARS AND WE APPRECIATE HER VERY MUCH. OUR GOAL IS TO PROVIDE ALL OUR CUSTOMERS WITH THE BEST CUSTOMER SERVICE AT A FAIR PRICE AND THE COMMENTS WE RECEIVE TELL US THAT WE ARE ON THE RIGHT TRACK. THANK YOU

    Contact information

    PO BOX 1152, Puyallup, WA 98371


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Drain Pipe Installation,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Water Filtration and Softening,
    Home inspection

    FAQ

    STERNOD ROOTER is currently rated 4.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    STERNOD ROOTER accepts the following forms of payment: Check,MasterCard,Visa
    Yes, STERNOD ROOTER offers free project estimates.
    No, STERNOD ROOTER does not offer eco-friendly accreditations.
    No, STERNOD ROOTER does not offer a senior discount.
    Yes, STERNOD ROOTER offers emergency services.
    No, STERNOD ROOTER does not offer warranties.
    STERNOD ROOTER offers the following services: PLUMBING REPAIRS, REMODELS, NEW CONSTRUCTION, SEWER AND DRAIN CLEANING, LOCATING AND VIDEO INSPECTIONS, WATER HEATER REPAIR AND REPLACEMENT.
    ELECTRICAL.

    Contact information

    PO BOX 1152, Puyallup, WA 98371


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day