Pacific Total Grounds & Maintenance LLC

Initially, when Chip was still with the company, we had no issues. We hired them to care for the lawn work at one of our rental properties. We knew of them via my wife's sister and they performed well. We hired them to care for the lawn at the rental and the price was reasonable. We asked them to clear out a section of weeds along the lot line, which they did and sprayed the ground to kill off any remnants. That was fall of 2017. Communication with Chip & Irene was always great and prompt. 2018 rolls around and we begin service again. In May, we contact Total Grounds about spraying the weeds again, which they said they would do. They came to mow, but never sprayed. We were billed for the mow and not the spray. We called twice again about spraying and never received a call back. We weren't billed, either. On May 30th was the last time we heard from them when they mowed (and again didn't spray the weeds). By July 2nd, we figured they were never coming back again, never received a call from them....just "Poof"...they seem to have vanished. We sent them a termination notification on July 2nd and oddly enough....still have not heard from them. We know they are still in business as they still maintain the lawns as my wife's work place. Very odd way to operate a business, but...…………..