Northwest Cascade Inc

I ve used them twice and they are very reliable. They come when they say they will. They were very cautious not to get water in the house, mess up, or scratch anything in the house, which is very important to me. They had senior citizen consideration and I would recommend them.

Clean facility, serviced promptly each week and re-supplied. Great service, reasonably priced. Ongoing service at $95.00 a month.

WE LIVE ON A HILL AND OUR SEPTIC TANK IS DOWNHILL EVEN MORE. ON THE OPPOSITE SIDE OF OUR HOUSE FROM THE DRIVEWAY, WHICH IS RATHER LONG AND STEEP. SO THEY HAVE TO RUN A LONG PIPE WITH AN EXTENSION AROUND THE HOUSE. MOST COMPANIES DO NOT WANT, OR HAVE THE NECESSARY EQUIPMENT (PUMP SIZE AND TRUCK), FOR THIS JOB. THEY HAD TO DIG UP THE LID WHICH IS ABOUT 4 FEET DOWN. THIS WAS SOMEWHAT DIFFICULT AS THE TANK IS NOT ONLY DEEP, BUT UNDER A DECK.

I CALLED FOR A PLUMBER AT 7:45 A.M. I WAS TOLD THAT THE WORKER FROM FLOWHAWKS WOULD ARRIVE BETWEEN 1-5 P.M. GARY ARRIVED AT 6:45 P.M. I HAD PHONED THE COMPANY TWICE TO INQUIRE AS TO WHEN SOMEONE WOULD BE ARRIVING. GARY WAS PROFESSIONAL AND DID A GOOD JOB CLEARING ROOTS FROM THE SEWER LINE. WHEN DIGGING THE CLEAN-OUT, THE SOIL WAS VERY DIFFICULT TO DIG IN AND IT TOOK A COUPLE OF HOURS FOR HIM TO FINISH THIS JOB. HE HAD TO CUT A HOLE IN THE IRON PIPE SEWER LINE TO INSTALL THE CLEAN-OUT. HE SEEMED VERY KNOWLEDGEABLE ABOUT HIS JOB AND ALTHOUGH HE COULD NOT REPAIR THE BROKEN PIPE TO THE BATHTUB, I BELIEVED HIM WHEN HE SAID THAT THE SWIM JOB AND FIXING THE PIPE COULD BE DONE ON THE WEEKEND. AFTER THIS EXPERIENCE, I WAS STILL WILLING TO ALLOW THE COMPANY TO COMPLETE THE OTHER JOB(S) THAT NEEDED TO BE DONE.

IT WAS VERY DISTURBING TO ME THAT WE WERE LOOSING ALOT OF LANDSCAPING AND BEAUTIFUL SHRUBS AND TREES BUT IN ORDER TO HAVE WATER AGAIN IT HAD TO BE DONE. THEY CAME IN AND DID THE JOB BUT IT WAS VERY HARD TO SWALLOW NOT ONLY THE PRICE BUT THE YARD BEING BEAT UP.

IT WAS TIME FOR THE SEPTIC TO BE CLEANED. CALLED AND SET-UP AN APP. WHICH WAS 2 DAYS AFTER I CALLED. THEY WERE VERY BUSY. THEY HAD TO BRING IN A BACKHOE TO ACCESS THE COVER. ALL IN ALL DID A VERY GOOD JOB AND IT ONLY TOOK A COUPLE OF HOURS. DID A VERY GOOD JOB!!