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Five Star Painting of Federal Way and Tacoma
Exterior Painting, Interior Painting, Pressure Washing,
About us
We are a local company that provides residential and commercial exterior and interior painting services. We have professional teams and utilize quality paint products from Sherwin Williams, Benjamin Moore & Behr. We are part of the Neighborly Group Franchise family that includes Mr. Handyman, Molly Maids, Glass Doctor, Rainbow Restoration, Mr. Electric, the Grounds Guys, Mr. Appliance, Mr. Rooter, and Aire Serv.
Business highlights
Eco Friendly
Family owned & operated
14 years of experience
Services we offer
Interior & Exterior Residential, Post-Popcorn Ceiling Removal & Texturing & Interior & Exterior Commercial. Wallpaper Removal.
Services we don't offer
Fence & Decks, Concrete Staining, Popcorn Ceiling Removal, Faux Painting.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- MasterCard
Our recent projects
- 36
Assorted photos uploaded by Five Star Painting of Federal Way and Tacoma
Reviews
4.888 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 88 reviews
Vallery F.
Jun 2025
Interior Painting
Fantastic job on interior paint for 1957 home with several different paints used on walls, including oil. Walk through items resolved timely. In an time where contractors sometimes don't show it, these guys were professional, timely and courteous! Highly recommend!
Dori L.
Mar 2025
Exterior Painting
Working with Terry and his staff was one of the smoothest and most satisfying experiences I’ve had with an Angi contractor. They showed up on time every time and did a great job painting the entire exterior of my home. I would recommend them for anyone looking ft or a painter. I will be contacting them again once I get going on the interior.
Response from Five Star Painting of Federal Way and Tacoma
"Hi [Member Name Removed], Thank you so much for your kind words. You were great to work with as well. I'm glad we were able to navigate around mother nature to get your exterior painting completed. We look forward to hearing from you when your interior is reading for a fresh coat of paint."
Mary R.
Aug 2023
Interior Painting
The sales pitch was great but the delivery and customer service was poor.I had two service providers due to the first crew providing poor paint services. They were re-placed by a crew who did some improvements. Within two months paint is fading, chipping and paint drips towards the bottom where furniture was moved in front to hide errors. Not to mention floor damage(which was brought to attention after the first set of contractors came). Asked for compensation and in response the Head boss used demeaning words rooted in racism and essentially refusing to pay the amount needed to correct damages and errors. This was 5-star painting services @ the federal way WA location.
Response from Five Star Painting of Federal Way and Tacoma
"Everyone has their right to write reviews, but they should be fair and accurate. This client’[Member Information Removed] review indicates that by using the word "hostile", I was stereotyping and characterizing a specific race and gender, as she has indicated in another review she has written. This is a very inaccurate accusation, as I have never met her in person for her to even make that assumption. She also assumed that we were not willing to return her more of a refund. She gave us less than two days to even have a conversation about her request for more money. In addition to making those assumptions, she also assumed that I was a female because of my name. It appears many assumptions were being made and she was not willing to have a conversation, only what she would accept or she would start writing bad reviews and reporting us to the BBB. We also offered to repair the floor scratch, but she stated she was having them refinished and it was not necessary. We ask clients to move their appliance themselves because of this type of outcome. We never want this type of review, but because of the false accusations, I felt it necessary to respond. If you read our other reviews, you will find that many clients are highly satisfied and, in some cases, make mention that they appreciate our willingness to come back to take care of any issues they find after the final walkthrough. It is all unfortunate."
Barbara R.
Jan 2022
Interior Painting, Plaster Repair
Quick and easy
DJ G.
Jan 2021
Interior Painting
great service
Response from Five Star Painting of Federal Way and Tacoma
"Thanks for taking the time to provide a rating. Happy New Year!"
Cheri E.
Sep 2020
Exterior Painting
They were excellent!
Richard R.
Sep 2020
Exterior Painting
very well the team was good they when slow and covered well and check over there work.
Kristi H.
Aug 2020
Exterior Painting, Coatings
The job was completed as promised. The gentleman painting the house worked hard all by himself and had the majority of the job completed in one full workday. He was considerate and made sure we had access in and out of the house as needed. Just a couple of hours on the second day and the job was completed, including the minor repair at the south end of the house damaged by a woodpecker and the 30+ years of sun. The house looks so much better. I would definitely call if I needed them again.
ALISON C.
Jul 2020
Interior Painting
On time, friendly, thorough. Main form of communication is via email, messages via phone take a bit to be returned. The actual work turned out great.
Perry R.
Jul 2020
Exterior Painting, Pressure Washing
Five Star Painting is THE best in the business. We would hire them, again, in a heartbeat!
Henk G.
Jul 2020
Coatings
Excellent and professional work.
Brenda G.
May 2020
Exterior Painting, Pressure Washing
From the estimator, office crew, pressure washer, fix-it man, project manager, site manager and painters-all were courteous, respectful and professional-a joy to do business with...and the outcome is wonderful!
Charles V.
May 2020
Exterior Painting
Extremely well. We had 4 contractors present bids. Five Star Painting had a reasonable price and the company had all the required license and insurance. There reviews were great, so we elected to go with them and am really glad we did. All the work agreed upon was done very professionally and on time. workers were very polite and courteous. there cleanup was done as they worked and the house looks great. We liked them so much that we recommended them to my 99 year old mother to paint her house.
Connie D.
Apr 2020
Interior Painting
Terry provided a detailed and accurate estimate. The team worked well together and cleaned up at the end of each day. I was consulted if there were questions. They will start painting the exterior next month. I would highly recommend Five Star Painting.
Response from Five Star Painting of Federal Way and Tacoma
"Thank you [Member Name Removed]. We look forward to painting the outside of your home."
Lisa O.
Feb 2020
Interior Painting
Great, It was done well. I am very pleased! Thanks:) !
Kelly M.
Feb 2020
Exterior Painting
They were great! Quick which was necessary because of weather and it turned out great. Also very friendly.
Adam B.
Feb 2020
Exterior Painting, Coatings
If you love to have to re-do the work that you paid someone else a lot of money to do, then these are your guys. The clear lack of attention and care to the prep work has resulted in constant peeling and bubbling of all the surfaces they touched some 2+ years ago. To their credit, they DID come back out after the initial work was done to “fix” the terrible staining job they did on our deck as it was peeling off in sheets 6 months later, however all that was done was the application of another coat of product. When it was complete, the project manager (who never bothered to come by and check on things) called my wife (not me) and told her that “if it happens again, it’s your problem”. Classy. No follow up from the owner at all, who seemed nice enough but disconnected from what was really happening on-site. another 6 months later, the stain was coming off in sheets, yet again. I spoke with the fine folks at Sherwin-Williams who confirmed that the only reason their products would be doing this so quickly after the completion of the work would be poor preparation of the surfaces. They were nice enough to give me a discount on the purchase of paint and stain to re-do the job right. Oh and be sure to read the fine print on their warranty… it’s only activated when you leave them a “5 Star” review with the parent company of the franchise. Pay extra. Go with a company that stands behind their work.
Valerie T.
Oct 2019
Exterior Painting
Everything was great from start to finish. They all did good, clean really nice, and didn't left any mess.
Steve B.
Oct 2019
Interior Painting
This is definitely a 5 Star Painter. He painted walls that needed to be done and also did the shoe moldings after a new floor was installed. He came when he said he would and the work was very good. Highly recommend 5 Start Painter
Ronald L.
Sep 2019
Exterior Painting
Fantastic. The thing I'm impressed the most was that the owner came every evening and looked over the work and gave them feedback. We passed their names with our neighbors in the hood.
David W.
Sep 2019
Exterior Painting
They were very good to deal with. They were responsive. I think over all they did a pretty good job.
A T.
Sep 2019
Exterior Painting, Pressure Washing
The work was thorough and scheduled quickly. They pressure washed and caulked prior to painting. Communication was good. I was very pleased with the results.
Henk G.
Nov 2018
Exterior Painting, Pressure Washing
Painting was done very professionally. Due to very damp mornings, the painter elected to wait for the afternoon sunshine before continued work. Job well done!!
Terry K.
Oct 2018
Exterior Painting, Pressure Washing
Pressure washing went fine (missed a section). Painting ok but did not prep like promised. Re-caulking was not done. Screw holes left by previous gutters etc. were not filled but just painted over. Contract said 2 coats of paint but only got one (no back roll but was not in contract). No crew but only 1 man (he was fast - painted house and trim in 2 days). House was decent but trim was a bit sloppy (not clean lines, trim paint drops on deck steps etc.). All in all, B- to B.
Response from Five Star Painting of Federal Way and Tacoma
"Hi [Member Name Removed]. We always appreciate feedback and when we don't meet expectations we take it seriously. We wanted to rectify your concerns after receiving your feedback on our internal survey trying to reach you by phone and by email, but did not get a response. We always want our clients to be satisfied with our work and would be happy to address your concerns if given the chance. Please feel free to give us a call at 253.517.7036. [Member Name Removed]"
Michelle C.
Oct 2018
Exterior Painting
It went perfect! The painters were very nice, very professional, they did a fantastic job! I would highly recommend them.
Licensing
Bonded
Insured
Licensed*
Trade License Number
FIVESSP835J7
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
05/08/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Five Star Painting of Federal Way and Tacoma is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Five Star Painting of Federal Way and Tacoma accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard
Yes, Five Star Painting of Federal Way and Tacoma offers free project estimates.
Yes, Five Star Painting of Federal Way and Tacoma offers eco-friendly accreditations.
No, Five Star Painting of Federal Way and Tacoma does not offer a senior discount.
No, Five Star Painting of Federal Way and Tacoma does not offer emergency services.
Yes, Five Star Painting of Federal Way and Tacoma offers warranties.
Five Star Painting of Federal Way and Tacoma offers the following services: Interior & Exterior Residential, Post-Popcorn Ceiling Removal & Texturing & Interior & Exterior Commercial. Wallpaper Removal.
Fence & Decks, Concrete Staining, Popcorn Ceiling Removal, Faux Painting.