attaGreen Lawn Renovation
About us
We are a small locally owned business.
Business highlights
Services we offer
Neighborhood Aeration, Seeding and Fertilization Service for Spring and Fall., Thatching
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
8% | ||
8% | ||
17% | ||
0% |
I had used attaGreen in the past and was very happy with the service so I used them again. With all the rain we have had lately, they were very proactive about communicating delays in service (it has to be dry-ish for the service.) At first I was horrified how the back yard looked but when I looked again, it looks great. There was still a bit of moss around the edge of the grass but I can easily pull it out. I paid to have them rake and bag the thatching (WORTH DOING!!!) and I was a bit shocked to see TWENTY EIGHT big, black garbage bags stacked by my driveway. I then realized I had just paid to have them rake and bag. The large yard waste containers hold 7-8 bags. I actually moved the bags that didn't fit in my yard waste containers onto cement so they wouldn't get muddy in the rain.
Anyway, it looks great. I had all kinds of pine cones and dead grass in the yard and it is nice that it is gone. Super happy with the service. Will not wait so long to do this again!
Then the crew member did not calculate the bill correctly. I paid and was reinvoiced for the corrected amount the next day an additional $10. Good busiess would have been for them to write off the $10 as it was their error and a small amount.
"We contacted this customer within a few days of the initial service and set up an appointment to come out and meet with them. We discussed their concerns and issues as well as what we could do to fix them. We kept in contact with the customer about re-visiting to complete the work. In the end we agreed upon a resolution with the customer, in which the customer was satisfied and stated they would be updating their rating of us and appreciated our communication in getting this resolved."
Licensing
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