American Dream Design Build

I think they were very good. They built a good house for us.

It went as according to the plan set out.

They charge too much, take too long to do the job and do not finish the smaller details. They also threatened to put a lean on my home so I would pay the entire amount owed, but they were not completely done with the job. They even charged added interest to force me to pay, yet they did not do a knock down list or complete the job. I have a cabinet they installed that you cannot open the door because they installed a ceiling fan in front of it that stops the door from opening. I called numerous times. They say they will come over to finish up, but they never show up. Do not hire this company!!

Pros: Jim and his staff were very knowledgeable with all aspects of remodeling. Professional appearance and nice showroom. Michelle did a great job designing the kitchen. They really took our ideals and put them to paper. We did feel they were competent to do the remodel. Cons: Over Priced! One item in their pricing that raised a red flag for us was popcorn removal and painting for two room. They quoted us $10,797 for a popcorn removal and paint for two rooms ( negative for asbestos). Total remodel job was going to be over 65K. Had three different professionals (painter and 2 different GC's) look at the pricing and job. No one could figure out the pricing. In the end popcorn removal, repairs, and paint for the rooms only cost us $1350. A little pushy to sign contracts. Wanted us to sign for cabinets before final pricing and design. They did state it doesn't lock us into anything. However, giving someone permission to order items on your behalf does make you liable to pay their pricing on the purchased items. Take Aways: At the beginning we were excited to use them. We felt they could do the job and do it well. Initial pricing raised red flags for us that lead us to get second opinions. We felt the price was based on what they thought we could pay and not the project itself. We only hired them to design the kitchen and went elsewhere for the remodel. We recommend: Asking for itemized pricing. Don't sign contracts without second opinion or full pricing agreement. If you did spend lots of money I would double check their pricing. Overall, by shopping around we are doing the remodel for 30K.

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We highly recommend this company and have to several people. They are extremely knowledgeable, professional, efficient and reasonably priced. Great communication.

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We had very good experience with them. We decided not to go through the remodel, but that has nothing to do with the company. They were very professional, full of information, and friendly. They gave us reasonable quote. We had gone to the store, and they gave us the work up. We had almost got to the point where we were picking materials. We had spoken with them at one of the home shows at Tacoma Dome. After we had looked them up on Angie's List and saw that they had a decent rating, we called and had them come out, take some measurements, and work up a quote for us. We enjoyed working with them. Had we done the project, they were the one we were going to do it with. We just had some other things come up and we decided to shelve the project.

Jim and Michelle were fantastic to work with. Their crew was quick, efficient, and professional. American Dream Design Build has a customer-centric viewpoint. Anytime we had a concern, they quickly addressed it, and always left us feeling that they were going to make us happy. We were able to bounce ideas off of them during the design phase to keep costs reasonable. Once the project started there were a couple of unexpected issues, however Jim had several cost-efficient solutions. The kitchen is beautiful! I wouldn't be surprised to see pictures in a magazine. I wouldn't hesitate to use them for a future remodeling project.

The service was great. If we had more money, we would definitely work with Scott. He was awesome and easy to work with. We didn't want to pay the price, so we decided to DIY.

The company is warm and friendly. The carpenters are very easy to work and communicate with, as well as the owners. Also the owners continually checked on the progress of the job and stayed in contact with me throughout the project. I would recommend American Dream Design Build to anyone in need of remodeling or repairs. Helen Buell