American Dream Design Build
About us
Our owners are Jim Burbridge and Scott Overby. We are a full service general contractor with in-house designers, installers/builders, and a full service showroom. We established a showroom for materials purchases for our do-it-yourselfers, as well as having a direct hands-on visual for our clients! Our foundation rests upon knowledge, value and integrity. We are long-time members of the Master Builders Association, National Association of Home Builders, the Remodelers Council, and the Better Business Bureau. We also offer financing up to $45K for any project that includes Cambria quartz countertops (including cabinets, flooring, plumbing fixtures, installation and more)!
Business highlights
19 years of experience
Services we offer
Additions, Bathrooms, Custom Homes, Decks, Design Services, Kitchens, Laundry Rooms, Outdoor Living, Remodels
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.98 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 25% |
Showing 1-8 of 8 reviews
Bill S.
Jul 2018
I think they were very good. They built a good house for us.
Debbie B.
Jul 2017
It went as according to the plan set out.
Bill H.
Feb 2016
They charge too much, take too long to do the job and do not finish the smaller details. They also threatened to put a lean on my home so I would pay the entire amount owed, but they were not completely done with the job. They even charged added interest to force me to pay, yet they did not do a knock down list or complete the job. I have a cabinet they installed that you cannot open the door because they installed a ceiling fan in front of it that stops the door from opening. I called numerous times. They say they will come over to finish up, but they never show up. Do not hire this company!!
Thomas G.
Sep 2015
Pros:
Jim and his staff were very knowledgeable with all aspects of remodeling. Professional appearance and nice showroom. Michelle did a great job designing the kitchen. They really took our ideals and put them to paper. We did feel they were competent to do the remodel.
Cons:
Over Priced! One item in their pricing that raised a red flag for us was popcorn removal and painting for two room. They quoted us $10,797 for a popcorn removal and paint for two rooms ( negative for asbestos). Total remodel job was going to be over 65K. Had three different professionals (painter and 2 different GC's) look at the pricing and job. No one could figure out the pricing. In the end popcorn removal, repairs, and paint for the rooms only cost us $1350.
A little pushy to sign contracts. Wanted us to sign for cabinets before final pricing and design. They did state it doesn't lock us into anything. However, giving someone permission to order items on your behalf does make you liable to pay their pricing on the purchased items.
Take Aways:
At the beginning we were excited to use them. We felt they could do the job and do it well. Initial pricing raised red flags for us that lead us to get second opinions. We felt the price was based on what they thought we could pay and not the project itself. We only hired them to design the kitchen and went elsewhere for the remodel.
We recommend:
Asking for itemized pricing.
Don't sign contracts without second opinion or full pricing agreement.
If you did spend lots of money I would double check their pricing.
Overall, by shopping around we are doing the remodel for 30K.
Jim and his staff were very knowledgeable with all aspects of remodeling. Professional appearance and nice showroom. Michelle did a great job designing the kitchen. They really took our ideals and put them to paper. We did feel they were competent to do the remodel.
Cons:
Over Priced! One item in their pricing that raised a red flag for us was popcorn removal and painting for two room. They quoted us $10,797 for a popcorn removal and paint for two rooms ( negative for asbestos). Total remodel job was going to be over 65K. Had three different professionals (painter and 2 different GC's) look at the pricing and job. No one could figure out the pricing. In the end popcorn removal, repairs, and paint for the rooms only cost us $1350.
A little pushy to sign contracts. Wanted us to sign for cabinets before final pricing and design. They did state it doesn't lock us into anything. However, giving someone permission to order items on your behalf does make you liable to pay their pricing on the purchased items.
Take Aways:
At the beginning we were excited to use them. We felt they could do the job and do it well. Initial pricing raised red flags for us that lead us to get second opinions. We felt the price was based on what they thought we could pay and not the project itself. We only hired them to design the kitchen and went elsewhere for the remodel.
We recommend:
Asking for itemized pricing.
Don't sign contracts without second opinion or full pricing agreement.
If you did spend lots of money I would double check their pricing.
Overall, by shopping around we are doing the remodel for 30K.
Response from American Dream Design Build
"Mr. [member name removed] started out with a great attitude and on several occasions mentioned how awesome we were. After we gave him pricing for the popcorn removal, he was very rude and short to my staff & I. We didn't understand the change of attitude, but stayed the course and worked hard to finish design and define the scope of work to ultimately help the [member name removed] move into their newly purchased home. We were asked to provide multiple budget scenarios that we complied with all requests in a professional and timely manner. The popcorn removal quote was to remove the popcorn, seal, skim coat, texture, & paint the entire main level of the house, including the entry, family room, living room, dining room & kitchen. The price Mr. [member name removed] claims he paid ($1350) would not have even covered the painting cost. We never pushed to sign contracts- contracts were not even prepared yet. In an effort to expedite long lead time of cabinets, we proposed that the [member name removed] pay a deposit in order to process the cabinet order. This would allow us to finish other design details and not hold up the custom cabinets from being built. The cabinets take 4-5 weeks for fabrication and we knew they were waiting to move in until the project was complete. In most cases our clients see the advantage to this and are more than happy to get this process started. Also, ordering cabinets would NOT have tied them to using us for the entire project as stated in our material authorization. Mr. [member name removed] is attacking the integrity of American Dream Design Build by assuming we based our pricing on "what we thought they could pay". I take offense to this comment and it only shows the lack of research Mr. [member name removed] actually performed when he chose to use our firm. It's a shame that Mr. [member name removed] based his entire decision and wrote this review on a quote for popcorn removal- a quote that was realistic and fair. We never performed work for Mr. [member name removed], so he never got to experience the true value in what we provide to all our customers. Quality number one, and the best customer service in the industry. The grading and comments in this review are disheartening and unfair. The fact that Mr. [member name removed] shared our pricing with other contractors is also unethical. We encourage our clients to get other opinions and pricing. We just ask that our proposals are not shared and that it is an apples to apples comparison. We wish nothing but the best for the [member name removed] and we hope their project is a success. Sincerely, Jim Burbridge Owner American Dream Design Build"
Paul K.
Sep 2015
unknown
Mark P.
Jun 2015
We highly recommend this company and have to several people. They are extremely knowledgeable, professional, efficient and reasonably priced. Great communication.
Chesley C.
Jun 2013
Jim and Michelle were fantastic to work with. Their crew was quick, efficient, and professional. American Dream Design Build has a customer-centric viewpoint. Anytime we had a concern, they quickly addressed it, and always left us feeling that they were going to make us happy. We were able to bounce ideas off of them during the design phase to keep costs reasonable. Once the project started there were a couple of unexpected issues, however Jim had several cost-efficient solutions.
The kitchen is beautiful! I wouldn't be surprised to see pictures in a magazine. I wouldn't hesitate to use them for a future remodeling project.
The kitchen is beautiful! I wouldn't be surprised to see pictures in a magazine. I wouldn't hesitate to use them for a future remodeling project.
HELEN B.
Mar 2013
The company is warm and friendly. The carpenters are very easy to work and communicate with, as well as the owners. Also the owners continually checked on the progress of the job and stayed in contact with me throughout the project.
I would recommend American Dream Design Build to anyone in need of remodeling or repairs.
Helen Buell
I would recommend American Dream Design Build to anyone in need of remodeling or repairs.
Helen Buell
Licensing
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FAQ
American Dream Design Build is currently rated 3.9 overall out of 5.
American Dream Design Build accepts the following forms of payment: CreditCard
Yes, American Dream Design Build offers free project estimates.
No, American Dream Design Build does not offer eco-friendly accreditations.
No, American Dream Design Build does not offer a senior discount.
No, American Dream Design Build does not offer emergency services.
No, American Dream Design Build does not offer warranties.