Prosser Painting & Construction LLC

We had our backyard deck refinished; they did a great job-sanding-staining-cleanup. I want to give a kudos to Christopher & his team. Glenn, thanks for such a well-done job. Thanks, Chuck & Karen

This fall, my husband and I engaged Prosser Painting and Construction to paint the outside of our house. I was very impressed not only with the painter but with the work he did. The painter came and worked quietly. Whenever he left for the day, he cleaned up after himself. He was careful with all the windows and shrubbery by covering up the windows, making certain that the shrubbery did not lean against the house and interfere with the painting. As far as the quality of painting, it was excellent. The painter carefully took off the gutters before painting them, and made certain the paint did not splash on the plants or the ground. After he finished, the completed work was excellent. I would definitely use this company again. I highly recommend Prosser Painting because of the high quality of work we received. Thank you, Orysia Earhart

It was adequate. It wasn't that great.

We had two projects that Prosser Paint and Construction aka Prosser Paint and Construction LLC, and Prosser Design Build, Glenn K Prosser owner, worked on on our home in Kitsap County WA. Painting the outside of our home and replacing the planks and railings of our deck. IT WAS AN AWFUL EXPERIENCE!! We live out of state but have renters in the home.I was told by Prosser that he was experienced with working with out of state clients. That he would send me photos each time the project was started and several times per week. THAT DID NOT HAPPEN. I had to continue to ask for updates and after about two weeks I got the photos. IT was a DISASTER!! Painting I was informed my color choice was not on trend/very dated. Prosser stained the shingles nondescript brown instead of the natural clear stain. I wasn’t aware of that color but was told I needed to choose a different paint color because it wouldn’t go well with the shingles. Still no photos were sent. We chose what I thought was a different grey and a very clean white. I was told that color was too blue and I needed to go warmer. I chose a warmer grey and asked: Is this a good grey and please paint it on a board first so that I could see what it looked like instead of basing it on the small sample from the paint store. That didn’t happen. He just painted the house.I did receive a photo of the house. IT is nothing that I would’ve initially chosen. I told him to stop painting and start working on the deck, I would be out in 3 days to look at things. HE chose to take his crew off my project completely. When I arrived the trim work was sloppy, the paint uneven, the worksite was trashed and unsafe. When asked to come out and walk the site, he wanted to just talk on the phone instead. I had just flown out 3,000 miles to look at the project and to go over what needed to be completed with him, before a final check was cut. He did come out. And looked at the site he commented that it’s not what he thought it should be but that we can work things out. I asked that he bring his crew back on so that it could be finished before I had to leave. He said, yes that would happen. IT DIDN’T. DECK. I requested cedar posts/railings/ and we have builder’s grade fir. I was charged for cedar. It was also cracking, not checking. I asked that they be replaced with cedar. IT WASN’T. The kickplates on the stairs were rough side out instead of smooth. I was told they were fine. That this was the correct way to do it in Washington. ( it’s not ) I asked about the railings on the stairs and was assured that would be done too. IT WASN’T. I asked that the cabling be tightened. I was told they would get to that (they didn’t) I was informed about all the expensive materials they used and they needed more money. My response was that’s not what your contract says, when things are finished I’ll give you the rest of the money. I was then called every disgusting name you can think of for a woman and I was told that he was going to put a lien on our house and sue us. We informed him that he was not to have contact with me or our renters. He then had his crew come over and try and finish the job. His employee apologized for the “poor quality of work done on your beautiful home” and that same employee said in an email that “he has awful customer service”. Unfortunately here’s the kicker—he was promising to complete work and he had his employees working at our house when he DID NOT have an ACTIVE LICENSE or BOND!!! THE WORK was NOT COMPLETED. WE FIRED HIM!! After firing Prosser with cause by certified letter due to improper conduct (attempting and/or pledging to provide contracted work when his bond was not active), lack of communication pertaining to the lapsed bond, substandard materials and contracting work, and unprofessional conduct to include vulgar, verbally abusive, and threatening language he has attempted to collect additional money from us through Small Claims Court in Kitsap County.  During our hearing with the Judge his statements and behavior only reinforced our experiences and impressions that he is not trustworthy nor is his business or conduct reputable.  One of the most galling examples of this revealed during the hearing was that he was seeking through his Claim to have us pay for the fine assessed to him by WA L&I for improper contractor behavior related to our home as reported by us to WA L&I.  We believe other online reviews will testify to Prosser’s attempts to intimidate and threaten clients—the exact opposite of proper and professional behavior that any homeowner should expect or receive.  If you as well feel you’ve been victimized by Prosser’s conduct and poor contracting we urge you to report what you experienced as we have done to WA L&I [ [*** Link removed ***] ] and to file a complaint with WA Better Business Bureau.

Glenn Prosser and his crew did an excellent job painting my house.  I'm writing this 9 months after it was done and it still looks like the day it was done.
Glenn worked very closely with us on color choices, and accommodated quite a few of our last minute choice changes very pleasantly, and even gave us a do over or two on some of the trim choices.
The crew showed up promptly as scheduled every day, cleaned up very well when finished.  I would definitely recommend these folks.

Glen Prosser and his team went above and beyond to ensure a result that exceeded our expectations as home owners. Glen offered me a bid that was well below what his competitors were presenting for our project. Our project was extensive - we had over 1000 square feet of paneling that needed to be removed and replaced with drywall. Kirk, who works for Glen, was superb and very conscientious - he oversaw all the work done, making sure that there were consistent and high quality results throughout the house. I was especially impressed by Kirk?s willingness to work with our situation - we have three small children and it was not always possible to move furniture when he needed it moved. However, Kirk took it upon himself to help out and went above the call of duty to move our furniture and work within our needs. In the end, we are very happy with the end result. I had originally picked a very bright gold paint, but after it had been applied, I realized that it wasn?t what I wanted. Glen helped me to pick a more classic paint that suited our walls better and didn?t even charge for the painting they did prior. Glen was very patient, reliable, and made me feel confident throughout the whole process that a quality end would be reached. I am so happy - we got exceptional workmanship for an affordable price. I would recommend Prosser Painting to anyone!

The crew was fine. However Glen the owner is not to be trusted. My original estimate was "a couple of thousand dollars". The first bill was $4,375. I didn't balk because the scope of work had increased. I was expecting about the same amount for the final bill but it was $11,795! I was shocked! I had another licensed painter estimate the value of the job. I also had my realtor estimate the value of the job. Both said the job was worth about $10,000. Glen's attitude was pay it or else and placed a lien on the property. Even if the bill was fair, which it wasn't, he should have alerted me along the way that the cost was getting that high. I have since learned that did the same thing to someone else.