We ordered lumber to be used for a deck and will never, ever buy from this company again. From the moment we walked in the door, we had problems. The person helping us wasn't very professional or friendly. He kept trying to discourage our choice in a product. We were buidling a wood deck on a 100 year old house. We didn't want to use Trex or cedar because we don't expect the house to last more than 15-20 years. We wanted to use fir and paint it to match the house. The sales rep was snotty about our choice and made it known he thought we were making the wrong decision. The order was originally written up incorrectly. We pointed out the error and received a credit to our visa for some of the product but they didn't entirely correct the order. We wanted forty 20 foot boards. They wrote it up for eight 20 foot boards and forty 16 foot boards. We said it was supposed to be forty 20 foot boards. They removed the eight 20 foot boards from the order instead of correcting the order to forty 20 foot boards. The delivery was later than the expected time so we were at a funeral and had someone waiting for the lumber delivery. The paperwork still showed forty 16 foot boards so the person receiving the order thought it was correct and started to paint as instructed. The quality of the boards was crap!  VERY LOW QUALITY!!   I could forgive a sales person having a bad day and give the company another shot but I can't excuse receiving product that is awful. We told Evergreen that we were using this for a deck and wanted clean boards. We got boards with numerous nicks, gouges, splits, knots and holes. Over 1/2 the boards are almost unusable. My 13 year old son who know nothing about construction even thought the boards were terrible. We would have returned or refused the entire order if we had been there to receive it but we were at a funeral so by the time we got back, the wood was painted and it was too late to fix it.  Now we need to modify our plan to put seams in the deck because we have boards that don't span the length of the deck and the framing is already in place and painted and the crappy low-quality 16 foot boards are already painted.  I am so mad!