
White Knight Plumbing
About us
White Knight Plumbing provides plumbing repair service for Olympia, WA and surrounding areas such as Lacey, Tumwater and Dupont. From tankless water heaters to old plumbing repairs to new construction, White Knight Plumbers have you covered!
Business highlights
Services we offer
Residential new construction, faucets, frozen pipe repair, garbage disposals, plumbing repairs, remodeling & repairs, tankless water heater installation, toilets, water heater repair/installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
7% | ||
0% | ||
2% | ||
5% |
It had leaked for a long time until it flowed into our carpet. We were finally able to track it down and they were out in a short amount of time. The price was very reasonable for what they did.
Jay came out to give us an estimate. He said the leak was from the drain and he said we MIGHT be able to stop[ the leak by unscrewing the metal drain from the drain pipe and replacing it (I don't know proper terminology);. I said I could give that a try myself. He said I could go out and select fixtures at the place where White Knight gets stuff at lower cost, which I did.
I bought the parts to try to fix the leak myself and installed them - - but it still leaked. Jay visited again, disassembled the drain, and discovered that the fiberglass of the tub had degraded, which was why I couldn't get it to seal correctly. He said we COULD hire a fiberglass repair person to try to fix it, but he couldn't predict whether or not that would work. I said we'd replace the tub shower.
They picked up everything at their supplier and installed everything. They did an excellent job, were professional in every way, and completed the work on schedule. The original estimate was "about $3300" and the final bill was $2880, including parts and labor.
I can't think of anything to complain or nit-pick about them or their work. I will call them again if I need plumbing work done in the future.
Everything was fine with the job up until the very end. The plumber showed up on time. It took a while to get the clog cleared as it was very stubborn. I had been working to clear it for 4 days. I was so grateful they could come out the day after I called.
Plumber worked without saying a word and when he asked me for payment I asked if there was a discount for military or Angie's List members. He said "Yea. There's a 10% discount if you mention it to me before I write it up." Seriously?? My response was "You are going to make me pay an extra $27 dollars because I forgot to mention it to you?" He says "No. You wouldn't have only saved $24 dollars because we don't discount the tax." He refused to change the invoice and I paid to get him out of my house.
I was pleased with the work but extremely irritated by the attitude.
On this one (another rental unit), I called late in the evening when I found out about the leak and, despite being after hours, the call was answered and we were able to put in a plan of action right then and there. The water heater was replaced by noon the next day. They are willing to work out communication with the tenants on appointment times, a huge plus for a landlord.
There is a small price difference for gas versus electric water heater: I think their quote was $1299+tax for gas and $995+tax for electric.
Licensing
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