Terry's Automotive Group
About us
Additional phone numbers - (360) 943-0411 & (360) 709-0881. Family owned & operated for over 35 years at same location. Complete "award winning" automotive repair: king 5 evening magazine’s "best of western Washington", "best of south sound" several times. We do it all!
Business highlights
Emergency services offered
44 years of experience
Services we offer
Auto repair & maintenance.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.830 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-25 of 30 reviews
Sharon B.
Aug 2018
I have been using them for around 15 years. They are very honest and they are very good at communication, and they don't do anything unless they have permission from you. They keep record of your car's history by computer so they will know what repairs were made in the past.
Allen G.
Apr 2018
From quoting to service completion, it all went very well. I appreciated the recommendation to replace the water pump as it was located beneath the timing belt and with 77,000 miles on the vehicle it would save considerable labor time, in the event of future pump failure. The shop offers shuttle service to and from the shop. Vehicle was ready as promised. All of the staff that i met was professional and personable. Excellent value for the price.
Jon B.
Sep 2016
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Adele C.
May 2016
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Derek B.
Feb 2016
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Stephanie H.
Jan 2016
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Katie E.
Dec 2015
Terry's Automotive fit me in after a different mechanic let my car sit for 2 weeks and wouldn't answer the phone (or my questions). Terry's took my car in, gave a very thorough exam, and called me with estimates and recommendations before any work was started. They were honest, let me know which repairs could wait, and completed the work in a timely manner. They were friendly, had a nice atmosphere, and even let my kids take a look under a car on the lift when my daughter showed interest while we were picking up our vehicle. I'd be happy to recommend them and to return for other car issues.
Ed H.
Nov 2015
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Tiffany S.
Oct 2015
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Gordon I.
Sep 2015
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Linda M.
Sep 2015
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Sharon B.
Jul 2015
Everything they did was good. That is the only place I go.
ROBERT A.
Jan 2015
The service was good. The staff was friendly and informative. They were prompt. When they said it was going to be ready, it was ready.
Nancy M.
Nov 2014
These guys are great. They value our time, give us honest estimates, never overcharge
Donna W.
Jun 2014
Made it to Colorado just fine, no problems with the car. These guys are always helpful and get me in and out quickly. I usually have to wait for my car so they get it done asap. I have other family members who also use Terry's for their cars.
Cora E.
May 2014
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Gary D.
Sep 2013
I was treated well. They did advise replacing the water pump while the had the front of the engine apart. I had heard this was a good idea and it did not add much to the cost so I authorized it. I did not feel they tried to sell me anything unnecessary.
John S.
Jul 2013
I had the car towed to them and told them I was really in no hurry to get it back and they could take their time. Despite that, they had it all done in two days. They found a number of things on the safety inspection but did not pressure me to have any of them done. I would definitely use them again. I have left the price rating blank above because I really don't have any idea how that compares to the same service done elsewhere.
Addie R.
Dec 2012
Dropped in as planned to have them install a part they had ordered. Was out in only 15 min. or so.
Frank F.
Nov 2012
The service was good so was the price. Overall a good experience.
Laura H.
Nov 2012
Many people seem to like this company. I felt they wanted to charge me too much for brakes. I might give them another chance some day in light of others' positive experiences.
Heidi G.
Jul 2012
They were really nice and they did a very good job. We would use them service in the future in fact we have another car and we took that car to them to be fixed.
J M.
Apr 2012
Job was done within the estimate. Very professional and finished earlier than promised. Highly recommended. Car is running like a dream for the last month.
Jan S.
Jan 2012
The price was perfect. They did have to order a part to get the problem fixed and when I took the car back in they got me right in and everything was done in 15 minutes. It was very reasonable. They did not try to sell me anything else. They were genuine in every way and delivered on everything. They even had a comfortable waiting room!
Karen W.
Jul 2011
Perfect. Great customer service and cost.
Licensing
State Contractor License Requirements
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FAQ
Terry's Automotive Group is currently rated 4.8 overall out of 5.
Terry's Automotive Group accepts the following forms of payment: CreditCard
No, Terry's Automotive Group does not offer free project estimates.
No, Terry's Automotive Group does not offer eco-friendly accreditations.
No, Terry's Automotive Group does not offer a senior discount.
Yes, Terry's Automotive Group offers emergency services.
No, Terry's Automotive Group does not offer warranties.