Sameday Auto Scratch & Dent Repair

Auto Body Work, Auto Painting, Leather & Vinyl Repair,

About us

Visit Our Shop 2145 Caton Way SW Olympia, WA 98502

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Mobile auto body repair of scratches, dents, bumper scrapes, wheel scuffs, interior leather and plastics.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Rod M.
06/2015
5.0
auto painting
  + -1 more
unknown
Description of Work: they were very punctual they did a great job and I will probably use them again I have any more scratches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jan and Dennis S.
09/2011
5.0
Excellent. George was here on time and stayed until the job was done to my satisfaction. He has previously done work for us before and he will be the one we call if needed in the future.
Description of Work: Stripped, primed, painted, blended, clear coated damage to fender of my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Sameday Auto Scratch & Dent Repair
Thank you, member, for your excellent review. It was our privilege to help prepare your vintage Austin-Healy for the Kirkland Vin d'Elegance event.

sandra S.
03/2011
5.0
auto painting
  + -1 more
I talked to Don and he gave me an estimate, faxed it to me, and even answered many questions etc. He was extremely nice to deal with and he went over and above. He does excellent work and his price was very reasonable. I will call him for any work I need done in the future.
Description of Work: Repair and refinish damage on the left rear bumper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Beverly D.
03/2010
1.0
auto body repair
  + -1 more
I called the company. Since they have a 800 number and no local telephone numbers, the operators called the local company. The repairman called and asked for my VIN number and photos of the car. I sent them via email that day. I was told that the repairmen would return my call. He did not. The next day, I called the 800 number and was told that the repairment would arrive. After two calls, I did not hear from the service. At that point, I cancelled the service.
Description of Work: It did not provide services due to poor and delayed response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sameday Auto Scratch & Dent Repair
We are sorry we could not make our communication quicker for you and regret to hear that your experience with us was less than satisfactory. Although we do utilize a toll-free number, all our 800# calls are routed to our office in Olympia. The service requests are then dispatched to our repair technicians that service the different areas of the I-5 and 405 corridors (425, 206, 253, & 360 area codes). In most cases we are able to directly connect our customers immediately through to the technician in their local area. I did check our phone log and found that our technician had spoken to you the day you first called in, but was unable to complete his estimate and reach you back that day with the vehicle repair quote. Our phone logs also show our technician leaving two voicemail messages for you the following day. I also called and left a message myself when I heard that was an interruption in communication. We endeavor to provide seamless communication for our clients via phone, email, web-based services, and digital photos for the convenience of our customers. Sameday’s goal is to provide our clients with an outstanding customer service experience matched with the finest quality repair products. We have a long list of very happy customers, and if there were to be anything else we could do for you in the future, please call and ask for me personally. Thank You, Glenn Martucci (NW Regional manager) Cell# 360-507-1239

Robert R.
03/2010
5.0
auto body repair, auto painting
  + 0 more
They gave me a rough price estimate over the phone. They qualified that by saying that they'd have to come out and look at it. They were very nice people to deal with over the phone, very professional. Their price ranges seemed reasonable to me, and their time frame seemed great to me. They said they could have someone out in four or five hours. They were very, very prompt in what they could do. Having given them the particulars, they seemed confident in how long it would take and how long I'd have to use another car while they worked on my vehicle. They pretty much covered all the bases and answered all the questions. I knew the model of the paint since I had investigated it, and they had it. They were well-equipped. I've been thinking about it in the past couple weeks, and I would use them, it's just a financial concern. The fact that they can come to your door makes it an excellent service. I do intend to use them in the future.
Description of Work: I contacted them for an estimate to repair a minor scratch and dent under 10 inches. I would need a little bit of dent removal, some priming and some repainting.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL W.
06/2009
5.0
auto body repair
  + -1 more
tom was punctual very nice and extremely detail oriented. came to my home and we moved my truck to a cooler lplace for him to work[my idea]. he spent all day and the results are perfect. no one can tell that there was ever anything there. you can't even feel any difference when you run a cloth or your hand over the repaired area.am having him repair my daughters car for her birthday.
Description of Work: removed from view and touch a long scrape that was down to the metal on the tailgate and side of my truck as well as smaller scratches on the inside of the drivers floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Toby W.
02/2009
5.0
auto body repair, auto painting
  + 0 more
Excellent. I had obtained 6 quotes for the fender work on one car from body shops in area and knew scope of work as well as time. For all but one of the body shops it was a 2 day job, one quoted in early and out late in one day. The quotes ranged from $750 to $390, average $650. The company at $390 did not have a good BBB rating. SameDay was $450 for the fender work. SameDay completed the work on both cars in 3 1/2 hours in our driveway. The work is superb-no sign there were any dents or even repair work done. I would highly recommend Chris Kirk, the technician, and this company. It was easy to schedule appointment; Chris and his assistant arrived punctually and completed work in time and price estimated. Chris Kirk gave a preliminary estimate over the phone and the final price was within the estimated range.
Description of Work: Three dents in the body of one car and scratches on the fender of another car were repaired and painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$981

BILL L.
10/2007
5.0
auto body repair
  + -1 more
On day of work, he called to let me know that he would be an hour or so later than planned. He began about 2:00pm and finished about 6:45pm. I tried to stay out of the way. Not only was the bodywork flawless, but his touchup of normal paint chips virtually invisible to spot afterwards. Check out their website. They're out of Olympia, but easy to book in the Seattle area. I'm having him fix a couple of gouges on my sister's new Subaru in the next two weeks. Several friends, having seen the result have asked for his phone number. I'm fussy, the work left me with a nearly 10 year old car that looks brand new. The work wasn't cheap, but very reasonable for the quality and convenience.
Description of Work: After having excellent detail done by Scotty's, they mentioned that Tom could fix my small, but annoying imperfections on-site and that he does quality work. He is in the Renton area often doing dealer work. He does everything out of a van. It's amazing. Met him at local Subaru dealer to get a quote. The damage looked much worse than the photos. Tom fixed deep gouge in front bumper, small crease and big dimple on hood with cracked paint, small nicks in rear bumper, small gouge on edge of wheel well, numerous chips in body colored rub strips & scratches on drivers door handle, chip on gas lid edge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$868

LESLYE W.
05/2006
5.0
auto body repair
  + -1 more
Wow, auto body repair that comes to you! Chris was a pleasure to work with from initial contact through completion of the work. He gave me a rough estimate over the phone based on my description of the damage and confirmed it as soon as he arrived. He was friendly and efficient, and the quality of work was excellent. Chris also offered helpful info on what to use to get rid of stubborn sap on the car and even removed a bunch of spots for me.
Description of Work: Sameday's Chris Kirk repaired damage on my car's rear bumper where paint had come off down to the plastic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

JODIE J.
05/2005
5.0
auto body repair
  + -1 more
WE LOVE SAMEDAY'S SERVICE AND HAVE RECENTLY RECOMMENDED THEM TO A FRIEND WHO WAS EQUALLY SATISFIED. RON WAS PROMPT, EFFICIENT AND PROFESSIONAL. THE QUALITY OF THE WORK WAS AMAZING, IMPOSSIBLE TO KNOW WHERE THE DINGS HAD BEEN. NOT ONLY DO THEY COME TO YOUR HOUSE, BUT THE WORK IS TOP QUALITY!
Description of Work: RON PRICE CAME TO OUR HOME AND REPAIRED AND REFINISHED DAMAGED PAINT ON MY 2003 CAR. HE REMOVED A GOUGE FROM MY FRONT BUMPER AND THE RIGHT SIDE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    Sameday Inc., Olympia, WA 98506

    http://www.sameday-usa.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Painting,
    Leather & Vinyl Repair,
    Upholstering - Boat & Auto

    FAQ

    Sameday Auto Scratch & Dent Repair is currently rated 4.9 overall out of 5.
    Sameday Auto Scratch & Dent Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Sameday Auto Scratch & Dent Repair offers free project estimates.
    No, Sameday Auto Scratch & Dent Repair does not offer eco-friendly accreditations.
    No, Sameday Auto Scratch & Dent Repair does not offer a senior discount.
    Yes, Sameday Auto Scratch & Dent Repair offers emergency services.
    Yes, Sameday Auto Scratch & Dent Repair offers warranties.
    Sameday Auto Scratch & Dent Repair offers the following services: Mobile auto body repair of scratches, dents, bumper scrapes, wheel scuffs, interior leather and plastics.

    Contact information

    Sameday Inc., Olympia, WA 98506

    http://www.sameday-usa.com