From the estimate process through wrapping up of the project, Northern Pacific Exteriors did an excellent job. We purchased our first home knowing that it would need a new roof to prevent mold from growing in our attic. After getting four other estimates, we still didn't feel quite comfortable with what the other companies were offering, despite their much lower cost estimates. My boss recommended Northern Pacific, so we called them for a final estimate. The price was higher, but the estimator, Gary, did a much better job of outlining what was needed and why; all of the other estimators had given conflicting information about how to prevent mold in our attic. Gary was the only one to actually look into our attic and determine what problems were present there. We decided to have them install a metal roof--to add longevity to the structure and value to our new home--and got new, appropriate gutters included in the price. To solve all of our problems with the old roof and prevent future mold growth, it was proposed that our defunct gable vents would be closed off, that the crew would check the soffit vents to ensure that they were working properly, and that vents would be installed in the roof so that we could put fan vents in our bathroom and kitchen for proper ventilation. Although the project kept getting pushed out because of rain delays, and then because the roof manufacturing company was behind schedule, the process was fairly simple and took just under 3 days to complete. The cleanup was good, the crew was courteous, and communication throughout was excellent. Amber, the project manager at the office, called every day with updates. And when I was home with our dogs during the first two days of the project, the crew checked in with me several times about what they were doing and to ask any questions they had. I felt very comfortable with the process, with the workers, and with the office staff. Additionally, they helped us get financing for the project at an attractive rate through a local credit union. We have already scheduled an estimate for our siding and windows.