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Magic Mops Professional Cleaning Services
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Magic Mops is a family owned and operated business. We have a well trained staff, dedicated and ready to clean for you. Magic Mops offers a unique, high quality clean exclusive to our company. We offer a detailed cleaning for first time clients and move outs, and a special rotation clean for our ongoing clients where we will maintain the home to that detailed first cleaning experience. Magic Mops also uses a high powered truck-mount carpet cleaning system to restore carpets to a like-new condition.
Business highlights
12 years of experience
Services we offer
Housecleaning Carpet Cleaning Commercial Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.653 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 4% | ||
| 0% | ||
| 6% |
Showing 1-25 of 53 reviews
John V.
May 2025
We paid $795 up front for a move-out cleaning, and the job was terrible. No Clorox or proper cleaners were used, floors weren’t swept, doors weren’t wiped, and there was visible dust I could wipe off with my finger. Sheri, the owner, responded to one text so the cleaner could return the next day, but then ghosted us afterward. We saw the cleaner call her in front of us, so she was clearly avoiding us. She dumps all complaints on her staff, who aren’t given proper supplies. The redo cost us a full day of painting. Found other reviews saying Sheri does this often. Avoid!
Response from Magic Mops Professional Cleaning Services
"Mr. [Member Name Removed], Thank you for your review and we understand that moving can be both stressful and costly and we apologize for the inconvenience of having to reschedule some things because the 16 hour cleaning job at day one was not to your satisfaction. The voicemail we received from your wife, informing us the cleaner returned and did a good job at addressing her concerns, told us the job was completed. I know she was hoping to receive a discount based on the inconvenience and I truly wish we could afford to provide a discount in this case, however; we feel we addressed the concern by sending out a cleaner to address any concerns that were raised. Further, it sounds as if the cleaner went above and beyond the call of duty here, hauling away two full bags of trash when we informed you, we did not provide such a service and sweeping off the back porch when our scope of work is inside of the home. Again, I know moving can be costly and savings are hard to come by but as a small business we just cannot eat those costs for you. We wish you and the family well in your move and safe travels. Thank you and warm regards, Magic Mops"
Taneka H.
Aug 2023
DO NOT GIVE THIS COMPANY YOUR MONEY!!!! I booked a move out cleaning with Sherri…they charged me $735 upfront (before any service was preformed). On Friday, Brandi arrived (an hour late…she said she had car trouble; I understand that, things happen) as a single cleaner for a 2551 sq ft house. I was concerned, but she said she worked as fast as two people. Around 5:30, she said she was done…BUT, what wasn’t done was the oven, the upstairs shower, the microwave, and a slew of other things. (Some photos attached) When pointed out, she attempted to address the other issues but it was too big of a job for one person and she didn’t have proper supplies. She eventually started crying and told me she did her best…that she asked her boss for more help and was told ‘no’. I have called the business number since Friday, all day today (Monday, 21 August) no answer or return phone call. THIS IS NOT A PROFESSIONAL BUSINESS. The address is for a personal residence (I literally drove there today).
Susan P.
Aug 2020
They sucked. The house was completely empty 1500 sq feet. All the rooms have paneling except 2 bedrooms. I don't believe that any of it was wiped down as directed. They were there less then 1 hr, Carpet is in every room and the person did a really lousy job and he too was there less than an hour. They were to contact the owner before leaving. Owner lives on the property and was able to see them arrive and leave. Start time for the young ladies was 8:am didn't arrive until 10:20 and were gone before 11:30. The young man arrived at 12:00 gone before 1:00
Kathleen F.
Feb 2020
Ky and her team have been cleaning my home for 6 months. They arrive in a timely fashion and always leave my home looking great. The ladies are cheerful and a pleasure to have in my home. Sheri in the office has consistently been helpful when I have required extra services. I strongly recommend Magic Mops
Response from Magic Mops Professional Cleaning Services
"Thank you for the review [Member Name Removed]! We adore Ky and are so glad to hear that our clients appreciate her too."
Richard K.
Apr 2019
We were very fortunate to have had Alexuss and Lisa in our home today to provide cleaning. They are both extremely good at what they do and both have wonderful personalities. We found due to medical issues a need to hire a company to help us maintain the house while concentrating on healing. Thankfully we found Magic Mops and that Alexuss and Lisa work for them. Thank you both for caring and helping us so very much! You did a wonderful job.
Jana S.
Apr 2019
We've had Magic Mops come regularly for months now and it's always a great experience. We've had different employees come, but they are always great and have notes about our preferences from previous cleanings (such as certain products we prefer or what rooms need extra attention). Last time I had Cierra & Ashley. They were both awesome! Very friendly and did a great job!
Carol F.
Apr 2019
Terrific job!! The house was spotless when I got home. Baseboards, door frames, picture frames, bookcases, tables, chairs were all dusted. Bathrooms were clean; mirrors polished, counters and toilets cleaned and neat. We have total hardwoods, except for large area carpet in living room. Everything had been vacuumed and floors washed. Just a wonderful job. Magic Mops has cleaned for us ever since Sheri, the owner, started her business and before that cleaned our home when she worked for another company. She takes a personal interest in all her clients and does frequent "spot checks" on the cleanings that are being done. There is no other business that will do as good a job. Val and Rose did a wonderful job this week and would have them back again!
Jon C.
Apr 2019
They are on time, Anna, Cierra and Ashley did a very throrough clean, and listened to any specifics i had. I really enjoyed coming home to my clean house.
Nate C.
Apr 2019
Always get great work from the team. Val, Carrie, & Anna were very thorough while also efficient on time. Also, able to easily reschedule normal appt due to being out of town. Thanks, team!
Merlin J.
Apr 2019
The cleaning team showed up on time and did a good job.
Kris S.
Apr 2019
The team is prompt, they are careful with my items and always friendly, The house always looks and feels so wonderfully clean. I like the fact they use environmentally safe products. We have an indoor only kitty and they always take care to make sure he does not escape. Very pleased with the service they provide.
Sheila M.
Apr 2019
The Ladies from Magic Mops always do a good job. Sheri Meshell, the owner, is very responsive and concerned that good work be done as I want. This month Valerie, Carrie and Ashly cleaned my house. It sparkles!!!! They did a great job. And as always the girls were punctual, friendly and very nice to talk to. Great people!!!!
Myra D.
Apr 2019
Very well. Great job.
Paula P.
Mar 2019
I love Magic Mops! Coming in from work to a sparkling, fresh smelling home is so nice! Knowing my crew will listen to my specific requests is awesome. Can't imagine a more wonderful group to trust my home (and my sanity) to. Oh! And they are wonderful with my dogs! Worth every penny of their $40 hourly rate. I've been home for a cleaning visit, and know that the crew never stops moving. They make the most of the time!
Lee T.
Mar 2019
Val and Carrie cleaned my home yesterday. They did an outstanding job. I can always depend upon Magic Mops for a great cleaning and friendly service. Highly recommend.
Jaimie G.
Mar 2019
Our home was sparkling from top to bottom! The glass doors and windows looked brand new, hardwood floors were beautiful and I didn't find a spec of dusty anywhere.
Merlin J.
Mar 2019
Everything was cleaned properly and on time
Robbie C.
Mar 2019
Excellent service for several years. Especially good service when the team coming is consistent. Current team with Val and Carrie is exceptional.
Myra D.
Mar 2019
Very good staff. Very pleasant and good work done.
Judi D.
Mar 2019
The team all took their own territory, worked diligently to get things done. They used their own product, I approved of everything, except the cleaner used on my stainless appliances was very streaky. I loved their professionalism and friendliness. I will call them back.
Merlin J.
Mar 2019
It went fairly well with a couple of times the cleaning team had to be called back to correct some cleaning that was not properly done the first time. All in all they do a good job. There appears to be a large amount of cleaning team personnel turnover which requires a certain amount of training.
Jon C.
Mar 2019
It went quite well the cleaning team Cierra, Joy and Alexus were right on time. The clean was exceptional included kitchen, bathroom and hardwood floors heavy cleaning. They came prepared based on prior instructions, and listened to any specifics for the day as they were getting started.
Denise M.
Mar 2019
This week we had a pretty special team, Valerie, Carrie and Alexus. Magic Mops always makes sure to do something special each cleaning, but these gals made the house sparkle, and we had extra tough stuff after company and snow. An extra plus is that they always love our animals!
Donna W.
Mar 2019
Val, Carrie and Alexa did a fine job and work hard doing it thanks so much ladies
Brittany W.
Mar 2019
Fantastic! Cierra and Joy did a thorough, professional job.
Licensing
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FAQ
Magic Mops Professional Cleaning Services is currently rated 4.6 overall out of 5.
Magic Mops Professional Cleaning Services accepts the following forms of payment: CreditCard
Yes, Magic Mops Professional Cleaning Services offers free project estimates.
No, Magic Mops Professional Cleaning Services does not offer eco-friendly accreditations.
No, Magic Mops Professional Cleaning Services does not offer a senior discount.
No, Magic Mops Professional Cleaning Services does not offer emergency services.
No, Magic Mops Professional Cleaning Services does not offer warranties.