Garcia Construction LLC
About us
Additional contact name - Dolly Garcia.
Business highlights
Services we offer
Residential and Commercial Remodeling; New Construction
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 14% | ||
| 10% | ||
| 5% | ||
| 5% |
"Our sincere thanks for customer'[Member Information Removed] kind words; we really appreciated it."
Demolition - B
Framing - C-
Sheetrock - C
Floor prep - F
Stair building - D-
Siding - D
Roofing - F
Painting - D
Finish work - F
Professionalism - (C-) Mr. Garcia seems nice enough, and somewhat knowledgeable, but his work force of 2 had very little construction back ground. (Nice guys), but not a lot of experience. The project shows the lack of construction background. The main office (Mrs. Garcia) D-. Very unprofessional. We have the emails to prove it. Wow!
Happy to share pictures or answer any questions for Angie folks.
DO NOT use this company for anything other then building a deck.
Mr Garcia promised that the job is "perfect" and "very pretty" upon completion. I thought this as hyperbole, but acceptable since Mr Garcia's presentation was one of professionalism and exuded confidence in his work. Here are the facts as witnessed by homeowner and/or spouse.
The contractor projected that the remodel would to take 4-5 days to complete. On 6-4-15 homeowner called Mr Garcia to confirm the arrival time on 6-8-15 to start the work as agreed when the contract was signed. Mr Garcia requested that the job be postponed to 6-11-15. Mr Garcia was reminded that homeowners had informed Mr Garcia that time was scheduled off from work to accommodate the remodel. Mr Garcia stated he will start as originally agreed. The first two days of the job Garcia Construction worked at most 6 hours in order to get to another job. On 6-10-14, Mr Garcia stated a total of 3 people were scheduled but the third was absent due to a hospital trip resulting from a back injury. On 6-26-15, Mr Garcia provided a cursory cleaning of the bathroom. He was paid the balance owed and left.
This following event was witnessed by my wife. The assistant, James, used a circular saw to cut a piece of plywood from larger stock. James supported the plywood with his leg. The saw blade was within inches of his thigh. Additionally, the plywood was cut in front of an opened door, which allowed sawdust to enter the house. James had the foresight to wear a particle mask to prevent inhalation of the dust.
The GFCI switch to operate the shower vent fan/light was improperly installed by the electrician. Homeowner tested the GFCI for functioning. It failed to break the circuit to the vent/light as designed. Installation of the GFCI is required for a fan/light when used in a bath/shower to maintain the UL approval. Homeowner removed the cover plate to the GFCI. The lead was directly wired into the load bypassing the GFCI. The yellow tape was still on the lead side of the GFCI. Mr Garcia was advised on 6-22--15 of the faulty installation. The second electrician arrived on or about 06-25-15 and the homeowner informed the electrician of how the GFCI was incorrectly installed. The faulty installation was corrected by the second electrician as described by the homeowner.
Mr Garcia failed to turn off the power at the breaker panel for the range hood prior to removal and install. The contractor shorted out the load with a good size arc, tripping the circuit breaker while installing the new range hood. Homeowner commented this was once experienced by homeowner as well. Mr Garcia and James both stated that this was not their first incident shorting out an electrical load. On 6-27-15 was when the problem with the range hood was first appeared. The homeowner had to subsequently remove the contractor installed range hood on 6-28-15 due to a malfunctioning on/off switch for the fan. The temperature sensitive switch has a blue LED light noting the power is on. The LED steadily flashed whether the power was turned on or off at the switch. Upon removal of contractor installed hood, it was discovered that the appliance was left ungrounded. Homeowner installed the new range hood and wired it, to include ground with a GFCI installed since steam is vented out.
An ADA approved grab bar mounted next to the commode. It was not tightly secured to its' attach point on the wall. It rocked up/down. A towel bar was not tightened down. James held an unopened box and asked homeowner where the small towel bar is to be installed. Homeowner informed James the towel bar is a toilet tissue dispenser while pointing at the box. The toilet paper dispenser had a 1/4 inch gap when it should have been flush. Mr Garcia indicated the gap was acceptable. Mr Garcia did have the deficits corrected.
Mr Garcia took delivery of three boxes for shower kit from the big box store on or about 6-10-15. He noted the box containing the 3 piece shower surround as damaged and opened. After installation and near completion of the remodel, one surround panel was removed at Mr Garcia's suggestion due to damage. Mr Garcia denied that the surround was damaged during installation, but sometime prior to it.
After the last application of drywall joint compound the homeowner entered the bathroom to find James standing on a 5 gallon bucket of drywall joint compound, inside the shower stall, jumping up/down on it to seal the lid. James appeared oblivious to the look on the homeowner's face and continued his business as if normal. James was not asked if this was the only occasion that the joint compound bucket was sealed inside of the shower stall in like manner since this is where the bucket was stored.
The shower pan was delivered in an intact box without damage and sealed. Once installed homeowner observed, from a standing position, a very visible semi-circular shaped crack, approximately 1-1/2 inches in diameter, on the right side of the threshold of the shower pan. On very close inspection the crack follows the inside of the right angle. Mr Garcia was advised of the damage by telephone call on 6-22-15. When Mr Garcia inspected the area on or about 6-24-15 and stated that the damage was, "Very curious." Mr Garcia spontaneously and voluntarily offered to remove and replace the shower pan noting that this would take 4-5 hours. When Mr Garcia arrived on 6-25-15 to start the work, he instead withdrew his offer to complete the repair that he made on 6-24-15. Mr Garcia stated that the shower pan was damaged prior to installation not during. Mr Garcia stated he made contact with Kohler since, in his opinion, this was a manufacturing defect. Mr Garcia provided homeowner with a name and telephone number to initiate warranty repair through Kohler.
Contact was made with a local Kohler repair subcontractor by homeowners' spouse. The subcontractor was given a complete description of the damage. The Kohler subcontractor indicated, from their experience, that the damage is not consistent with a manufacturing defect. The damage is consistent with the shower pan being struck or kicked. The subcontractor made it clear that blame is not being assigned to any party regarding the damage. They requested that photographs be sent of the damaged area. Whereas, the photographs very clearly show the damage that was described.
This leaves two questions. Did Garcia Construction install a product with an easily seen defect, which was observed by the homeowner while standing in front of the shower? Or, did the contractor damage the product during installation? Mr Garcia denied the latter and he was not asked about the former.
Simple things, which takes less than 5 minutes, like a failing to sweep up at the end of the day to remove drywall dust and fragments from the floor, or picking up wet drywall compound from the floor to prevent tracking it on the carpet. It is noted that Mr Garcia swept the floor on a couple of occasions. Homeowner informed Mr Garcia that we decline to have Garcia Construction apply the finish texture and paint the area, pursuant to the contract, and the homeowners will complete the finish work. Some of the issues may be small when noted individually. Yet the job must viewed collectively to appreciate the scope of the work performed by Garcia Construction. When the dots are connected a pattern emerges.
Homeowner had experience with contractors in the past. The majority were very good in their field of work while the remainder came as horror stories. Mr Garcia is personable and polite. He presented head and shoulders above other contractors when speaking of pr
"We are grateful for the kind words and wonderful review. Homes First was delightful to provide services to and we support their mission of providing affordable housing and giving to our community."
"We were happy to do the work for (removed member name); he was an excellent customer and we are grateful for the excellent review."
The edges were not straight and did not go behind the toilet
"Garcia Construction, LLC is very concerned about the accuracy an timeliness of these of these remarks. Any edges that the client was not happy about were corrected on the spot. The client also did not want the toilet removed and reinstalled so that we could paint behind it as he was told that this would cost an additional $150.00 which he did not want to pay. Some clients do not understand the responsibility and liability to the contractor if the toilet is reinstalled improperly and the seal is not complete as this can damage the floor and the subfloor. As this was s second floor bathroom, this could have caused even more damage. The client was clearly told this before the job was begun but declined over his concern about money. $400.00 is a more than reasonable cost to paint two rooms."
"Thanks very much for taking the time to provide this review; I really appreciated it. Sincerely, Jose"
"We were surprised and disappointed by by this review as the homeowner did not convey any dissatisfaction with the tile work while we were at the home and all of our work was scrutinized very carefully by both him and his wife.. Our written policy in all of our contracts is to have any customer comment while the work is done so that we can provide the best service possible. [Member name removed] had fired his previous contractor and we were a bit hesitant to work for him as he was also in a big hurry to get these jobs done. We are also curious as to why he waited four months to produce a review? In addition, just to set the record straight, we removed the basketball hoop which was set in concrete for free and we also installed some window and baseboard trim for free that was not in our contract. Again, we are very disappointed that we could not better satisfy this customer and would hope that he would be comfortable expressing his dissatisfaction directly to us so we could have made him happy. Thanks for the opportunity to respond."
"We are very sorry that we were late getting to (member name removed); sometimes we do not anticipate the extent of the time needed for the previous project also scheduled the same day. We did call (member name removed) and apologized. He was an excellent client and we appreciated his business and hope he calls us again."
Licensing
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