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Above and Beyond Home Services

Founded 2009 • With Angi since June 2012

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

P.O. Box 1022 .

Olympia, WA 98507

Description

We are a family owned company. My husband has been doing construction for 15+ years. He only produces quality that he would expect in his own home....

Verified Reviews

A few reviews for this pro...
1.0

05/24/2013


Brook S.

AN EXAMPLE OF HIS WORK / THE WORK HE 'FINISHED' IN THE DINING ROOM: a) Will arrived late on 18 February 2012 saying that he lives in Shelton and always takes his kids to school in the morning. At first I was impressed with what a good father he was, but ultimately came to realize he NEVER gets an early start since he always has to drive to the job from Shelton. b) Will taped sheeting over the windows and other areas, where needed, but he didn't put sheeting down on the floor. The end result is sprayed mud residue all over floor areas. c) Will continuously sought out myself and my adult son and spent at least 2 hours that day CHATTING ABOUT ANYTHING AND EVERYTHING. I know, for example, that he had a crummy father, he was a troubled youth, his mom remarried and he had a great step father, his step father was in the construction business and taught Will everything he knows about the business, he thanked his step father once and the man wondered why he thanked him, his family eats organic and they only eat Daves Killer Bread, recently they had a weapon scare at the school his kids attend and the staff turned all the lights off in the school, his kids and all others were terrified, they're considering home schooling their kids now, his wife is taking college classes, she has enough credits to qualify her to home school their children, and the list could go on and on and on. I would rather he stopped chatting and get to work, but in that he's a contractor and the professional, I figure he knew what it would take for him to complete the job in one day, as promised. Oh my, how wrong I was!! d) It took more than an hour for Will to get his mud properly mixed. With each try he'd bring it inside and test it on some cardboard, then scrape it off and add it back to the hopper and go out and mix some more. e) Will began applying the knockdown finish in the dining room even though he hadn't patched a cut out area in the drywall which was knee high and about 8" high x 14" long which he'd been contracted to patch. f) He didn't remove the protruding nails and ultimately applied the knockdown finish over them. Additionally, he didn't patch 3 holes in the ceiling, each about 1/2" in diameter and all within about 6" of each other. Then he applied the knockdown finish with the holes still exposed and obvious. g) When he quit the job he didn't remove the taped sheeting from the windows nor sheeting which hung down from the ceiling, nor did he clean up the mess in the entire room. All of that I've done. AND THAT'S WHAT HE CONSIDERED HIS FINISHED WORK!! WORK CONTRACTED TO BE DONE: Will was to do work in the front entry and entry closet, a small portion of the living room, the dining room, the dinette, a very small area on the stairway going up, the stairway leading down as well as the downstairs hallway and bathroom. OTHER RESULTS INCLUDED: a) Repairs very poorly done. A drywall expert subsequently said he used the wrong type of mud and the wrong mud in doing his repair around the sliding glass door. In light of that, he said the drywall patch in that area will eventually crack due to use of the door. He also said, 'WHOEVER DID THIS WORK DIDN'T KNOW WHAT HE WAS DOING!" b) The portion OF GREATEST CONCERN TO ME, the knockdown finish, has NO CONSISTENCEY WHATSOEVER!! It has: 1) extremely sparce areas where almost NO knockdown has been applied at all, 2) areas where the mud was applied too thickly and the end result looks more like huge pock marks or moon craters, 3) areas wherer the mud was applied so thickly that when it was knocked down, the end result is thick solid strips, one at the entry to my living room which is 6 inches wide x 5 feet long! 4) and numerous areas where the edge of the trowel made long indentations in the finish. c) ANOTHER AREA OF GREAT CONERN TO ME is blending the new knockdown finish to the one already in the living room. It was very, very poorly done. d) There are rounded corners on the drywall and for the most part, Will applied almost NO knockdown finish to them at all. it looks AWFUL! e) The 'finished' areas don't feel smooth to the touch at all and they all probably need to be sanded down a bit, even if the work didn't require all being done over again. f) HAVING WILL DEANS WORK ALL REMOVED AND DONE OVER AGAIN WILL COST 3x to 4x THE ORIGINAL CONTRACTED AMOUNT. So I need to come up with between $1750 and $2250 g) WILL DEANS IS LICENSED AND BONDED BUT IT REQUIRES $250 TO FILE A GRIEVANCE. COMBINE THAT WITH THE COST OF CORRECTING ALL FAULTY WORK AND COMPLETING THE JOB AND IT'LL NOW COST ME BETWEEN $1750 and $2250 TO HAVE THE $450 JOB DONE. Let this review be a warning to you all. Before hiring a contractor or repairman of any sort, to do ANY work for you at all, ask for his ID and veryif that it isn't WILL DEANS (who owns ABOVE AND BEYOND HOME SERVICES)!! In time he'll learn of this review, When he does he'll surely change his ad and he might change his phone number...but he won't change his name. ONE LAST WARNING, whatever you do, AVOID THIS MAN AND HIS SERVICES AT ALL COSTS!! HE HAS NO CONSCIENCE! William (Will) Shane Deans, Sr, Sole Proprietor Above and Beyond Home Services BUI: 602785823 License, Bonded & Insured: ABOVebh887LR Home: 691 W. Kamilche Lane, Shelton, WA 98584 Mailing: PO Box 1022, Olympia, WA 98506-1022 Business: 9900 Mullen Rd SE Trle 0, Lacey, WA 98513-9258 Cell, Home (360) 918-4479 Mullen address (360) 438-6253

Description of Work
IMPORTANT WARNING!! Do not ever, ever, EVER hire WILL DEANS OF ABOVE AND BEYOND HOME SERVICES (based out his home in Shelton, WA) to do any work for you of any sort, EVER!!! He has no scruples and HE...CANNOT...BE...TRUSTED!! DON'T BE FOOLED by the fact that he has a ready smile and always says, 'Ma'am' and 'Sir'. Read my review and understand that it's happening to me right now, as I type. A big smile doesn't equal good quality work and Will Deans is a prime example of that!! I am a female senior citizen on social security and I am devastated by the way this man has treated me and I am shocked at the approach he dares to take with his customers! I'm sure I'm not the first person nor will I be the last whose life he devastates when he abandons them with a job half done and with the other half so poorly done that it all needs to be done over again! Now I learn it'll cost me 3-4 times the price he initially quoted me, in order to UNDO THE MESS HE MADE and get the job done so I can resume a normal life. There's no way I can come up with that much money so here I sit with all my furniture moved to one side, covered in tarps, feeling depressed and extremely discouraged. All of this was done to me by a man whose CraigsList ad says, "I TAKE EXTREME PRIDE IN MY WORK AND ONLY PRODUCE QUALITY THAT I WOULD EXPECT IN MY OWN HOME. YOU WON'T BE DISAPPOINTED!" FIRST READ THE AD HE POSTED ON CRAIGSLIST which enticed me to have confidence in him and hire him. After all, as his ad says, he can make my dreams come true!! (Or so his ad says.) "GIVE ME A CALL, I DO IT ALL (Olympia and surrounding areas) Well now that I have you attention, let me introduce myself. I am Will and I own Above and Beyond Home Services. I am a general contractor and I am ready to make your dreams come true. I specialize in roofing, painting, and siding but no job is too small. Are you tired of looking at your blah kitchen? Are you over cleaning your boring bathroom? Well call me and lets get started today in remiodeling your home. Turn it into yiour dream home. I have been doing remodels and building homes for 15+ years. No job is too small. I take extreme pride in my work and only produce quality that I would expect in my own home. You won't be disappointed! I do roofing, painting (interior and exterior), drywall, tile, decks, fencing and much more. Call me 360-918-4479. Location: Olympia and surrounding areas" ONE DAY JOB THAT HAS TAKEN 95 DAYS SO FAR: He said it would be a 'one day job' and came to do the work on 18 February 2013. It is now 24 May 2013 (95 days later!) and the job STILL ISN'T FINISHED!! The fact is that he did such AWFUL WORK ON ALL FRONTS and after I pointed out how totally inconsistent his knockdown finish was, he acknowledged that all the walls would need to be sanded down and done over again. He described a parciular sander which has a hose attached to a ShopVac which he could use and it would contain 90% of the dust generated from the sanding. Then he added, 'I'll have to ask mama if she'll let me buy it.' He chuckled and said he was referring to his wife. Good Lord, he's a grown man, a contractor running his own business. Doen't that sound pathetic!! He said he'd come again on Friday, but called and said that wouldn't be possible. I asked when he would be coming and hoped he'd be able to begin work on the areas needing to be done over again, so I could start painting and get furniture moved back. He replied, 'I can't afford it.' I wasn't clear as to what he meant but he ultimately said he'd come the following Friday. THAT'S THE LAST I SAW HIM. He simply stopped in the midst of the job without telling me. For 95 days now I've lived in a construction site with no living area and no dining area. with all artwork removed and furniture moved to one corner of the living room and dinette, and it's all covered with tarps. OH, HOW I REGRET EVER HAVING MET AND HIRED WILL DEANS!! THIS IS WHAT TRANSPIRED: FREE ESTIMATE: In early Feb '13 Will Deans came to my home to give me a free estimate. It was all work needing to be done in the main living areas of my home and consisted of, a) taping off windows/doors and applying sheeting where needed, b) drywall repairs (which included some framing out and patching holes), c) finishing walls, when needed, to be ready for painting, d) applying a knockdown finish to all areas and, of course, e) cleaning up. MOST IMPORTANT, which I emphaiszed more than once, was: a) the knockdown finish he applies MUST MATCH THE FINISH ALREADY ON THE LIVING ROOM WALLS, and b) the areas where his knockdown finish meets up with the finish already there MUST BLEND NICELY!! HIS RESPONSE TO MY CONCERNS WERE: "I can match anything!"and "Not a problem!" HE QUOTED ME A PRICE OF $450 AND SAID IT WOULD BE A 'ONE DAY JOB" which we agreed would be done on 18 February 2013. IT IS NOW 25 May 2013 ( 95 days later) and he has long since abandoned this slip-sod job which was only partially finished!

Category drywall, picture framing, remodeling

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, PayPal, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Full scale remodeling, fencing, decking, roofing, painting. Give us a call, we do it all!

    Services Not Offered

    Ask for details.

    Frequently Asked Questions & Answers about Above and Beyond Home Services

    How is Above and Beyond Home Services overall rated?

    Above and Beyond Home Services is currently rated 1 overall out of 5.

    What days are Above and Beyond Home Services open?

    Above and Beyond Home Services is open:

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    What payment options does Above and Beyond Home Services provide

    Above and Beyond Home Services accepts the following forms of payment: Check, PayPal, Visa, MasterCard, American Express, Discover

    Does Above and Beyond Home Services offer free estimates?

    Yes, Above and Beyond Home Services offers free project estimates.

    Does Above and Beyond Home Services offer eco-friendly accreditations?

    No, Above and Beyond Home Services does not offer eco-friendly accreditations.

    Does Above and Beyond Home Services offer a senior discount?

    No, Above and Beyond Home Services does not offer a senior discount.

    Does Above and Beyond Home Services offer emergency services?

    Yes, Above and Beyond Home Services offers emergency services.

    Are warranties offered by Above and Beyond Home Services?

    No, Above and Beyond Home Services does not offer warranties.

    What services does Above and Beyond Home Services offer?

    Above and Beyond Home Services offers the following services: Full scale remodeling, fencing, decking, roofing, painting. Give us a call, we do it all!

    Are there any services Above and Beyond Home Services does not offer?

    Ask for details.