Description of Work: Movers didn't tie down load. They finally admitted this after broken items were discovered. 5 month old TV was broken. Mover offered to pay only half replacement cost. Large dresser also fell over in truck and drawer slides were broken. Used this company before and loved them. Not this time.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
Robert F.
11/2012
5.0
moving companies
+ -1 more
Mr. Brooks made an appointment to review items to be moved. He arrived on time. Mr. Brooks informed me of Washington State’s legal requirements for moving companies and left with me brochures required by the State. Once I selected Mr. Brooks for the move and scheduled a date, the team (three men and a large truck) arrived on time and fully equipped with furnishing pads, dollies, etc. The move was accomplished in less time than estimated and under the cost estimated, even though the men had to move furniture from a second floor and dolly all delivered furnishings and personal effects into new home due to recently installed concrete (truck could not drive on it due to risk of cracking). Furnishings were well padded and there was no damage due to the move. The crew was polite, focused and methodical in their tasks and the truck was loaded without incident. I was constantly involved with the location and orientation of delivered furnishings. I reviewed three other local movers and selected Sean Brooks due to his professionalism and reputation in the community. I would use him again if needed and I recommend him to my friends.
Description of Work: Sean Brooks Moving moved furnishings and other personal effects from an apartment to my new home.
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Service Categories
Moving Companies,
Home and Garage Organization
FAQ
Sean T Brooks Moving is currently rated 3.5 overall out of 5.
Sean T Brooks Moving accepts the following forms of payment: Check
Yes, Sean T Brooks Moving offers free project estimates.
No, Sean T Brooks Moving does not offer eco-friendly accreditations.
No, Sean T Brooks Moving does not offer a senior discount.
No, Sean T Brooks Moving does not offer emergency services.
No, Sean T Brooks Moving does not offer warranties.
Sean T Brooks Moving offers the following services: moving, packing