I first contacted this company nearly six weeks ago. As the president of an HOA that needs ongoing care for dozens of trees, with periodic replacements, I need a reliable arborist. Avid is not that company! After not hearing, I called back two days later and left a message. Over the next two days, they called me twice to insist they were interested and would be over to see the development shortly. I left another message last week, and they've been ghosting me ever since. How do companies stay in business with these customer-hostile practices?
Description of Work: Ongoing Maintenance for HOA Trees
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
brian K.
07/2019
5.0
tree service
 + -1 more
customer service was a delight to work with and the team they sent out went above and beyond our expectations
Description of Work: removed 4 alders and 12 cottonwood ground stumps and removed all remains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Jackelin C.
07/2017
5.0
tree service
 + -1 more
Amazing job. Same day service. Fast and friendly
Description of Work: Had 4 trees dropped and 2 limbed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Debra P.
12/2015
5.0
tree service
 + -1 more
.
Description of Work: The day after a record windstorm they were able to respond quickly to remove a large maple that had punctured a hole in the roof, and even did a temporary patch that prevented more water damage. Also did a great job coordinating with our insurance company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy W.
09/2015
5.0
tree service
 + -1 more
They were on time, they were very professional and their fee was very reasonable. They were very courteous to me as well. I would highly recommend them.
Description of Work: They thinned out a tree, trimmed other trees and trimmed some over grown bushes.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Tree Service
FAQ
Avid Tree Care is currently rated 4.8 overall out of 5.
No, Avid Tree Care does not offer free project estimates.
No, Avid Tree Care does not offer eco-friendly accreditations.
No, Avid Tree Care does not offer a senior discount.
No, Avid Tree Care does not offer emergency services.
No, Avid Tree Care does not offer warranties.
Avid Tree Care offers the following services: Tree Service