Procraft Industries

I wish I had asked for window trim to be put around the windows to give it a more finished look.

Great customer service! Responded immediately to all of our questions. Very knowledgable and professional. They recommended the right windows to better enjoy our view!

They were very professional ,prompt, showing up on time and completed the work very satisfactorily. Cleaned up everything when finished

Had a 5' window converted into a sliding glass door. Time and labor were reasonable. Lifetime guarantee on LABOR and the door itself made this a no-brainer! Dennis was persistent but friendly and as a salesman myself I cannot fault his tactics. They were very clear in their explanations about every detail of the work, step by step. Customer service was also very helpful when we had a couple questions after the work was performed. All in all, I would highly recommend Procraft for any work of this nature that you need done around the house!

Very professional. The job was neatly done and the windows are wonderful.

I did some research and contacted 2 replacement window dealers. Procraft not only turned in a lower bid but gave us a great discount on top of that. I like the fact that my replacement windows were fabricated locally in Auburn. The sales person was very professional and worked to get us the best price possible. The windows arrived sooner than expected and the installers did an excellent job, they took great care to not damage plants & shrubbery, and left everything nice and clean. I would definitely do business with Procraft again, and recommend them highly.

didnt compare prices with other window companies but the price offered seemed fair and within our budget. the windows were ready early. they arrived on time, kept the house clean inside and out, were relatively quiet (turn the radio down a bit) and finished installing 8 upstairs windows within 7 hours. Quality windows, quality installation.

They arrived when they said they would. Installation took 3 days. The fine sawdust got over everything, which their vacuum would not pick up. The second and third day, we covered our equipment and furniture with plastic tarp ourselves.

There was poor communication between Procraft team members.

One of the windows came in at incorrect size and required remanufacturing, causing a delay in job completion. Pleasure to work with the installation team. Only downfall was the difficulty in removal of the windows caused the stools to crack and break requiring our additional cost to purchase replacements.

It would have been nice to get a call confirming our appt to have the windows installed. Since we did not, we forgot to clear the inside around the windows. But other than that - we had an excellent experience. It was a great experience, from the salesman who listened and helped us get what we really needed (not all the bells and whistles) to the installers who were so kind, professional and worked so hard. We would use them again.

Nice work, we were pleased with our new window and sliding glass door. The work was done quickly and they cleaned up nice and tidy.

These people were great to work with, from Sean the salesguy to the installers and schedulers. They were quiet, fast, very fast and never even took breaks. They cleaned every single bit of dust and dirt up, and built me a lovely bay window. The only little glitch was when installing the basement windows, they seemed a bit small for the space. It led my brother to wonder if the measurements were correct as there was a pretty large space when they were first set in. Maybe they are all like that to allow for shims and corrections. Very professional company, great workers.

I thought they where professional, quick approx. 90 mins from start to finish, cleaned up after themselves. I'm quite pleased with my new door, and the manner in which the men did there jobs.

We needed to replace about 9 single pane windows in a 1933 home that had beautiful wood trim and wanted to keep the traditional look of the home. Ray came in from Procraft and showed us many options and advised us on the pros and cons of the many windows they represent. We selected a tri-pane low-E window and he assured us that the installers would take great care to not damage the wood trim in the house. We couldn't be more pleased and the windows are great. The noise from outside is almost non-existent and they look beautiful. We would definatley recommend Procraft, not the cheapest, but if quality is what your looking for this is it.

Very good service and a very nice selection of products. Custom storm window made and installed for a very large stained glass window.

2 months ago I had 8 "Plygem" brand windows installed in my house by Procraft. The salesman was very dishonest The salesman showed a Premium window in his demonstration. He only had a brochure for Premium windows. In the sales contract, he put in the model #, not if it was Premium or Professional windows. I told him I wanted to keep the Premium window brochure so I could show future buyers of my house when I sell - and he chuckled to himself. They installed the Professional series windows. The Professional windows are OK. I think the installers did a good job. I hope the good installation will compensate for the lesser quality windows.

They sold us exactly what products we wanted, not what they wanted to sell us. Other vendors would not sell us a "pet" door. Procraft has an excellent pet door slider door, which we purchased. The sales person, was thoughtful, and not "pushy",. Really appreciate the references notebook, that actually had someone I knew listed in it! Did not give them a full 5 star rating on value, as I believe all of the window products are way too expensive!

They were very helpful, worked with us to pick the right product that we wanted verses other that wanted to give us cookie cutter solutions. Was only 4 weeks from order to install. All 5 windows including sliding glass door were installed in less then 4 hours by 2 man crew. Very clean install, no waste or debris left. Price was slightly higher than our average request, but feel the windows and the installation were well worth it.

Sales rep. was very professional and clear about the cost. Installers were quick, clean, thorough. They did an outstanding job, well worth it.

Clean, neat, personable... .They did a great job. Even helped me with the maintenance on several windows they were not contracted to do!

Excellent service. On time to appointments and fine attention to detail. Highly recommended.

the initial consultation with an agent of procraft was very pleasant. We were also very pleased with the installation crew for their swift and professional manners about the installation itself. The results of the new windows with regard to their energy efficiency needs yet to be seen, felt, and observed.

I was very impressed with every facet of Procraft's process for replacement of my old single pane windows. They were on time for every appointment, helped me determine the best windows and designs for my home, worked to accomodate my schedule for installation, then did a fantastic job on the installation and cleanup. Every one I dealt with, John, Sky, Matthew and Tim, were completely professional and determined to please. These guys did a great job abd I would recommend them in a heartbeat!