Loni's Housecleaning
About us
Loni’s Housecleaning is a professional home cleaning service. We specialize in tailoring our services to meet your specific needs and take pride in achieving results that will impress. You may also take comfort in knowing we are licensed, bonded, and insured.
Business highlights
Services we offer
Services are tailored to your needs and can include a variety of extras like doing laundry, emptying waste baskets, etc.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 33% | ||
| 33% | ||
| 33% |
"We're truly sorry [Member Name Removed]had an unsatisfactory experience with us. We strive to provide each of our customer's with a positive customer experience but we would like to set the record straight. 1st) We provided [Member Name Removed]once-per-week cleaning services from January 2013 through July 2013 and she never once complained about our services until she claimed we broke an item. It really doesn't make much sense for a client to use our weekly services for 7 months if there were truly any quality, professionalism, etc. issues. 2nd) [Member Name Removed]made this claim in July 2013; not in 2015 as she indicated in her review.. 3rd) Even though there was NO proof that one of our employees broke the item, we did offer to reimburse [Member Name Removed]for the cost to replace the item at that time. However, before we could make good on that offer, she terminated our services."
"We informed this client up front that for $125 we could not clean all areas she wanted and told her we would clean as much as possible for that amount. We spent over 8.5 hours cleaning this client's home and basically went above and beyond what any other cleaning service would have even thought about doing for $125."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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