Pointe Pest Control | Moses Lake
About us
Can you imagine your steak being served by a dirty rat at Porterhouse Steakhouse? You might snicker at the thought, but there’s nothing funny about rodents taking over your home. How about if you were enjoying a nice picnic at Blue Heron Park when your lunch was picked up and carried away by ants? Even worse, how would you like to wake up to those ants in your home? We wouldn’t want that. That’s why we offer pest control in Moses Lake.
Business highlights
Services we offer
We are YOUR Experts in the following services: Residential and Commercial General Pest Control | Bedbug Remediation | Termite Service | Carpenter Ant Control | Rodent Extermination | Cockroach Service Ants | Spiders | Wasps | Yellow Jackets | Carpenter Ants | Earwigs | Mice | Rats | Bed Bugs | Cockroaches | Fleas | Termites
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 40% |
"Hello [Member Name Removed], Thank you for contacting us. I'm glad to hear that your pests went away after our treatment. We strive for customer service excellence, so this is pleasing to hear. Regarding the contract, it is the choice of the customer to either purchase a single treatment, or sign up for a 12-month treatment plan. Upon choosing the 12-month plan, the customer signs the contract on a line directly beneath the statement, "I agree to pay an early termination fee equal to $95." This is also reiterated on the back side of the contract under the "Terms And Conditions" section, on line 9. We do our best to ensure that our customers understand the terms of the contract and to answer any questions they may have. We operate with transparency and pride ourselves on integrity, with never an intention to deceive. Our first and foremost company policy is to be good people, and to serve others in this way. We're here to help, so please let us know how we can be of assistance in the future. And if your ants have returned, we'd be happy to get rid of them again. Thank you again for writing. Take care and have a fantastic Independence Day weekend."
"We appreciate your feedback. The nature of pest control requires us to do frequent treatments to be truly effective - we are dealing with insects and spiders that multiply quickly, there are weather and other environmental factors etc. We do our best to give our customers enough notice but obviously you were not satisfied with our service and for that we apologize. My bigger concern is that you felt like you were treated rudely. That is not something that we want as part of our culture here at Pointe and we will address this. We would love another opportunity to serve you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.