
Approved Pro
Better Build
Asphalt Shingle Roofing Repair, Flat, Foam or Single Ply Roofing Repair, Wood Shake or Composite Roofing Repair,
About us
Better Build. has been serving the local communities residential needs since 2006. We pride ourselves on our attention to detail and quality materials. Please allow our experience and professionalism to serve you and your families needs.
Business highlights
19 years of experience
Amenities
Free Estimates
Yes
Reviews
4.7262 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
53% | ||
10% | ||
2% | ||
0% | ||
1% |
Filter reviews by service
Showing 1-25 of 262 reviews
Tim S.
Dec 2024
Asphalt Shingle Roofing Repair
Rob and his team came to our rescue after a tree fell on our roof and punctured several holes. They promptly came out, cut the tree off the roof, and placed metal patches until permanent repairs could be done. Rob was extremely professional and followed up to make sure we got the tree debris hauled away.
Kiran A.
Dec 2023
Asphalt Shingle Roofing Repair
Rob was one of the best roofers I worked with when it was time to repair my roof (a few years ago), and when it was time to inspect after a nasty storm that blew some shingles off. His team was very quick to respond, within 24 hours they were on the roof and Rob explained in detail how to go about fixing or re-roofing. The next week was supposed to Rain (and it indeed rained), without even calling Rob about the next steps, his team was already at home with the tarps. Holy moly! Though I hired another roofer for budget reasons, Rob all the way guided me ensuring I get the best for my project. Love these folks!
Victor M.
Jul 2023
Asphalt Shingle Roofing Repair
Rob is a superb, diligent, conscientious and attentive contractor. He is the best I've ever worked with. He is also a wonderful person who cares about others and has integrity and is dedicated to his craft and his clients. I think the world of him and would highly recommend him for any job!
Marilyn S.
Nov 2022
Wood Shake or Composite Roofing Repair
I appreciate the quick response time and quality of the work to repair my roof.
Scott B.
Oct 2022
Flat, Foam or Single Ply Roofing Repair
Rob is great.
Ed P.
Jun 2022
Asphalt Shingle Roofing Repair
Rob is very knowledgeable contractor and finished his work on time and on budget. I Highly recommend Better Build
Tina A.
Feb 2022
Asphalt Shingle Roofing Repair
Prompt, efficient, and everything was as promised.
Dave T.
Apr 2020
Asphalt Shingle Roofing Repair
Rob was great! Highly recommended.
Lori C.
Mar 2020
Asphalt Shingle Roofing Repair
Rob was a great communicator. If they could not show up exactly when they said, he called to let me know right away. I also felt like he was very knowledgeable and personable.
Megan S.
Mar 2020
I have worked with Rob as a general contractor on 3 projects now. He's replaced 2 roofs (different houses) for me, done remodel work, and built a deck for me. I think the difference between working with Rob and other contractors is that he values personal relationships. He's personable, and cares about client satisfaction. He understands that he's helping make a home, not just get a job done. Anytime I need work done, he's the first person I'll call!
Ben K.
Mar 2020
Asphalt Shingle Roofing Repair
Great communication
Johanna S.
Dec 2019
Asphalt Shingle Roofing Repair
ROB was awesome to work with - grateful!
Patricia B.
Oct 2019
Wood Shake or Composite Roofing Repair
Communicating with Better Build was difficult.
Dale S.
Sep 2019
Asphalt Shingle Roofing Repair
I asked for a roofer to repair leaking roof and Rob called right away. Rob came over and inspected our roof and glued spots where the problem might be. He didn't charge anything for doing it and we'll hire him in the future when needed.
David P.
May 2019
Rob and Abby were up front about everything and were great. They were not pushy and got the job done quickly. If you ask they will answer every question as they want you to make an educated decision. I would recommend them to anyone for a roof replacement.
Anthony B.
May 2019
Asphalt Shingle Roofing Repair
Without ANY hesitation, I recommend Better Build. Rob is an HONEST, fair, ethical and knowledgeable contractor! His employees, Abbie and Eduin, are amazing, highly skilled, taking personal pride in their work.
Matthew K.
Apr 2019
Asphalt Shingle Roofing Repair
I contacted Rob in December 2018 for a minor roof repair. He gave me an estimate in January. After multiple efforts to schedule this job via text message and email lasting over a month, with either no response or messages promising to get back to me, I decided to move on and get bids from other roofers. Two months later, Rob sent someone to my house to do the job, unknown to me. I ubered home to confront the guy after I saw someone climbing onto my roof via a doorbell camera. The job was completed, supposedly, however, the worker left shingles all over my back deck. Rob emailed me an invoice a week and a half later with the audacity to also refer him to my friends and neighbors. I emailed back the next day detailing my displeasure and that I would not be paying the whole bill. I again received no response, until ~2 months later when he called asking me to pay the invoice. He denied ever receiving any contact from me besides my initial contact, except, however, he does remember getting my acceptance of his bid. Shame on me for not outright canceling my initial acceptance of his bid. I will be filing complaints with appropriate audiences including the better business bureau and Secretary of State business licensing office.
Response from Better Build
"I am at fault for not informing this customer of our arrival. With the snow conditions of February; it was not a safe time to get up on a very steep roof. A life lesson learned. I hope this customer can find happiness going forward."
Jane L.
Mar 2019
Asphalt Shingle Roofing Repair
Rob is amazing. He came over this morning and fixed my roof with no fuss - Totally honest, fair, professional and I can recommend him without hesitation.
Dave M.
Aug 2018
Asphalt Shingle Roofing Repair
They did a great job!
Ted M.
Apr 2018
Asphalt Shingle Roofing Repair
Without ANY hesitation, I recommend Better Build. Rob is an HONEST, fair, ethical and knowledgeable contractor! His employees, Abbie and Eduin, are amazing, highly skilled, taking personal pride in their work. My husband and I critiqued their work for quality, professional demeanor, and work ethic. They deserve the 5 stars recommendation-absolutely. This spending experience of a considerable amount of money was actually painless, owing to the fact that we transacted with highly ethical professionals for excellent service, producing outstanding outcomes.
Blake P.
Mar 2018
Asphalt Shingle Roofing Repair
Showed up early and had imy repair done within 3 hours. Cleaned up all pieces of the old roofing and hauled it away. Pricing was excellent!
David H.
Mar 2018
We hire Rob at Better Build to install gutters on our newly renovated house. The price seemed comparable to the other bids and his team was able to get started right away. Our house is two stories so we could not check to see that all the gutters drained toward the downspouts. Our siding contractor made note that at least one gutter...maybe two was pitched the wrong way. We gave Better Build several opportunities to correct the issues. On all occasions, Better Build assured us that the gutters were installed correctly. After the most recent heavy rains, we were able assess the situation....ALL (7) gutters slope away from the downspouts. We had all our gutters filling with water and overflowing down the side of the house. We had another contractor come out and take photos and measurements; we are now removing all the gutters, plus two levels of shingles because not only is the slope wrong, they used the wrong fasteners.
Response from Better Build
"For the record; I did not install this clients gutters. This is NOT a HOME ADVISOR client. I referred said "client" to a reputable gutter company. They came out at least three times to satisfy this person. As to date; not ONE CENT of payment has been made. One (consumer name withheld per their request) is the worst type of customer a contractor can work for (my opinion)."
Deanna W.
Mar 2018
Asphalt Shingle Roofing Repair
This was a great experience. The crew worked quickly and vleaned up well. There was one mimor issue after completion ehich was corrected immediately after they were notified. I would recommend them to anyone.
Kay W.
Feb 2018
Flat, Foam or Single Ply Roofing Repair
Quick response, started the project right away. Very professional and a very reasonable price.
Austin T.
Feb 2018
Asphalt Shingle Roofing Repair
Showed up on time, identified the root cause of my roof leak and fixed it. Not only that, the technician also spotted few other minor issues while he was on the roof and fixed them as well. I will definitely call Better Build for my next roofing project.
Licensing
Licensed*
Trade License Number
BETTEBS773PS
Trade License Locale
WA
Trade License Expiration
10/11/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Better Build is currently rated 4.7 overall out of 5.
Yes, Better Build offers free project estimates.
No, Better Build does not offer eco-friendly accreditations.
No, Better Build does not offer a senior discount.
No, Better Build does not offer emergency services.
No, Better Build does not offer warranties.