PK Electric

great -worked fast and efficient

Promptly response, quick service and excellent job!!!

I had called ahead to find out their rates and to get an estimate for the work I needed. Nothing major, couple of small jobs, got an estimate of $135 the first hour, $100 each additional, looking about 2-3 hours with a single electrician. I receive the bill and she has charged me an extra $65 an hour for an apprentice who came out but didn't work! I get the owner on the phone and I'm trying to tell her how upset and shocked I am with the bill I got. She proceeded to start saying "who is this? is this a robot caller?" I went through who I was again. And informed her that i was not paying the apprentice $65 an hour for a young man to be trained on the job standing around and grabbing the occasional hammer. Also, on the occasion they came out, the electrician even left his jacket with his wallet, so I raced home in rush-hour to meet up with them to get his coat for him and he didn't show up for another 45 minutes. She got huffy and puffy and finally said, very sarcastically, you're real sweet and it's Christmas so what do you want? She agreed to mark it down when I explained that I had called, asked for the rate ahead of time was never told there would be a second person, there was no need for. But she did tell me to just call another electrician next time. That won't be a problem.

We had scheduled work to begin (via email- which I looked back to be sure this wasn't my mistake) and I was told THIS Tuesday. So I waited and waited, and no one showed up, finally after an hour (being the first appointment of the day, I figured something had to be wrong). I was told that my appointment was the following tuesday at 7am. So again, that tuesday when no one has arrived (mind you my husband took off work to be home for this) I called to see what the issue was, I was told the tech was on the way (8:22) when 9:44 rolls around, still no call, no one there... I call again. Im told the techs child is sick and he is on his way.... again. Arrives around 10:30 am. Mind you I realize kids get sick! I have a few of my own, but would have been nice to get a heads up so my hubs could have done something other than sit there waiting. When tech arrived, he was professional , I had placed a sticky note to the wall where I wanted the outlet to be placed, however whether it be by the electricians work, or my husband, it got moved or lost, and the outlet got placed behind the vanity.... which he suggested that I cut a hole in to be able to access the outlet behind.... I know he was running VERY late that day and still had several jobs to complete, as we were first on the list, and it was about 3:45 when he left our place, but the medicine cabinet looks terrible with a hole it in, because I needed to access the outlet and couldn't wait to have someone come back and fix this.

Swimmingly! The towel warmer took a little extra time but he able to finish up both projects for us.

Everything was good. They did not charge me anything over the Big Deal, and just charged for the allotted time.

The technician did a wonderful job. He was able to install a junction box up in the ceiling that was missing, he cut the sheet rock perfectly and did a flawless install of the new LED light. He also inspected 2-3 outlets which were replaced and replaced a breaker switch in my panel all for the one price. I want to have the same company come and install a separate breaker for my micro wave.

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Very well.

This seemed to be a string of bad luck, poor time management, loaded with stress for me at every turn. When I originally called, Andy came out on March 16th. Parts had to be ordered, but they weren't the right parts for the first visit of the job. They were almost always late for set appointments. Brandon and Jose were on the job with Andy once or twice. When the correct parts came in, Brandon came to do the job on his own (after being out sick). This shouldn't have been an issue, as Andy originally said he could do the job. This was supposed to be a one-day job, and it took five days (and still isn't complete). It seemed to take so long because Andy couldn't effectively manage his subordinates on the work that needed to be done on each job. I had to act as a middle-man between Andy and his electricians, as well as he and the other contractor I had hired to finish the speaker system installation, all to keep the job running. I assumed this would be something that Andy can take care of, but he made me take on that role. Most of the time, I was on my own in trying to figure out where the wiring needed to be run. This didn't make any sense, as I'm not sure the best way to do this. I'm not an electrician. It seemed that Andy couldn't effectively communicate the purpose of the job to the other contractor nor his subordinates. I was continually told, "This is not a typical job." I don't understand why the provider agreed to do the work if this wasn't something they could effectively do. Toward the end of the job, it was apparent that Andy was nervous about the time they had invested for this work. I had even called the main office once to get the electricians back out, but a receptionist who I hadn't yet spoken to snapped at me to tell me the job was finished. I explained that the final outlet wasn't done, and then the tone of the receptionist changed. When I spoke to Andy on June 1, I was trying to get Brandon to come out and finish the final outlet and make sure that the job was done. Andy hung up on me, because I told him I don't have more money than what was estimated for the job, and I think that must have upset him. This wouldn't have been an issue if I was given a written estimate, a signed contract, and a final bill. Unfortunately, I don't have any of that.

Failed in every aspect, couldnt even find the house. They called me up 20 minutes late for an appointment 1 o'clock, that i had scheduled and i took off work. They said they couldn't find the house even thought we verified the address with the driver. I waited another hour and 30 min later and the woman who scheduled with me called and said they still couldn't find the house and the GPS they were using kept going to another address. They'd been here before, how is this possible. I verified the address with them twice, and even told them to use google maps on their phone, she asked to reschedule, i said i would call back if i wanted to to.

Great - no problems. Done well and properly.

The installer was considerably tardy. But he was efficient and the work was good. Was billed afterwards, even though I had already paid Angie's List for the deal (it was quickly cancelled).

Very well and was done quickly.

Very well, thank you

The only thing I disliked was that there was a part that the scheduler had thought that the fellow would have it on the truck available and they didn't. I would use their service again.

Very well.

It was done quickly, efficiently and professionally. The gentleman who did the work was clean and very nice.

They got everything done, left it neat and clean...will be using them again soon.

I called multiple times and they didn't answer and I left a voicemail.

They put together my new light fixtures, and installed them. The old ones they put together in one area, so I could recycle them. They were on-time, fast, and very nice.

Work was done satisfactorily. Because the electrician wasn't here for the amount of time we had paid for, the company agreed for him to return to install the thermostat on our new fan. That is scheduled for Oct. will add more info when job is complete. I am pleased to report that our thermostat for the internal fan is installed. I would like to give kudos to Michelle of the PK Electrical office who made sure we got the service we paid for. Thank you PK electrical employees.

Great. They were punctual, did the job well, and explained everything.

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Not great. On first visit a young electrician said I needed new light fixture can and told me to go the wrong place to get a new one. Wasted about 4 hours driving to wrong place and subsequently tracking down the right fixture which had to be special ordered. Initially set the attic fan to too high a temperature without first checking with us. Total time in house about 25 minutes for electrician. Total wasted time for us: 4 hours. Second visit. Much better. After getting new fixture weeks later, I asked PK to send more experienced electrician. They did. Turns out I did not need to have bought a new can, but since I special ordered it and couldn't return it, he installed the new one. More wasted money. Expensive and lots of wasted time due to first visit. HIgh quality second visit from more experienced electrician who could have fixed the problem on the first visit with the existing can.