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About us
We're gas installin'/ water heater guys. After 20 years of generating customers entirely through referrals, I thought I'd see what a little Angi Leads Web presence could do. 16/years and over 225 reviews later, we've earned an overall "4.9 STAR" rating from our appreciative customers... which sets us apart from the rest of the water heater installation "pack". We are a family run "Water Heater & Certified Gas Installation Specialists" business. We sell & install water heaters. We also install gas, ranges, fireplaces, patio heaters, dryers & BBQ's. We'd appreciate the opportunity to work with you installing your gas supported appliance. Thank you for your consideration. Drew
Business highlights
Emergency services offered
32 years of experience
Services we offer
Gas pipe or gas line installation , New construction, Retrofit, Residential & Commercial, Water Heater: Repair or Service, Water Heater: Sale & Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9228 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 228 reviews
Kirsten S.
Sep 2023
Water Heater Installation and Replacement
Water heater seal failed and they had my new water heater installed within 12 hours of me talking to them. Very reasonably priced, efficient and knowledgeable.
Alicia J.
Sep 2023
Water Heater Installation and Replacement
Drew from Hamblen & Sons is awesome!! I like to know how everything in my house works and he was happy to let me watch the water heater install/house water main handle replacement and explain everything to me. He even noticed that the earthquake straps from the prior install of my water heater were incorrectly installed into drywall only and not studs and fixed it for me. Excellent customer service and best price quoted to me!!
Wayne M.
May 2023
Water Heater Repair or Service
Very professional, friendly and prompt. Got back to me very quickly, came out and very efficiently completed the job.
Response from Hamblen & Sons, LLC
"."
Mike L.
May 2023
Water Heater Installation and Replacement
The best at water heaters, I was told in the past that a standard tank would not fit, with Hamblen and sons it fit perfectly. The work was exceptional the price was very fair. I would recommend Hamblen and Sons for all your hot water heater needs.
Response from Hamblen & Sons, LLC
"Mike, Over the past 31 years, we have been "resolving water heater issues" for our growing customer base. Thanks for highlighting that fact. Water heaters tend to be a spendy household purchase. That said, it does not mean we need to "jack up the price." We try to maintain a "very fair" price structure. Which has resulted... in a WIN/WIN for our customers, just as it did for you & our Father & Son business. I want to thank you for your Raving "BIG 5.0" R/R. Regards, Tim."
Lionel C.
Apr 2023
Water Heater Installation and Replacement
Great.
Response from Hamblen & Sons, LLC
"Great is... Great! Thank you for encouraging others to select Hamblen & Sons for their water heater changeout, with your... GREAT Big 5.0. We are grateful, Tim."
Lynette W.
Sep 2022
Water Heater Installation and Replacement
We were frightened when the old water heater began leaking. We expected to be a huge bill. But Hamblen & Sons made the replacement much less painless with their best on the market pricing, and a very high quality replacement water heater. The install and removal was only 2 hours. These guys are absolute professionals. Weâ ll never call anyone else ever again! Thank you Hamblen & Sons!!! The Will residence in Lake Stevens.
Response from Hamblen & Sons, LLC
"WOW... Your review is an EXTRA BIG... 5.0 STAR rating. Thank you for taking the time to express such a high level of praise & appreciation for the work we did for you. My son Drew is pretty amazing, and I NEVER get tired of receiving outstanding reports on his workmanship! Thank you, Tim."
Mike S.
Jun 2022
Water Heater Installation and Replacement
Very professional and friendly, good customer service, excellent installation and much more reasonable on price than others!
Response from Hamblen & Sons, LLC
"Mike, thank you for taking your time to leave us a Raving Review. After 30/yrs. in business... I still appreciate receiving BIG 5.0 ratings! They sure help make our phone ring. I'm VERY grateful for your review! Tim"
David R.
Jan 2022
Water Heater Repair or Service
Nice to work with
Response from Hamblen & Sons, LLC
"David, A less than 5.0 on Quality, is always something we can correct... Please give me a call. Thank you, Tim"
B H.
Dec 2021
Water Heater Installation and Replacement
Family Run Business :) Were able to give me a quote online using photos I provided of my failing water heater. The Owner & son very friendly and answered all of my questions. Very professional installation with attention to detail. Even helped patch up a hole in my plasterboard discovered during water heater replacement! Would definitely recommend them!
Response from Hamblen & Sons, LLC
"B H, A less than 5.0 Quality rating is always something we can correct... Please give me a call. Thank you, Tim"
Kimberly C.
Oct 2021
Water Heater Repair or Service
These guys are fantastic and I would absolutely recommend them!
Response from Hamblen & Sons, LLC
"Kimberly, Obviously... we always appreciate getting the BIG 5.0... I also appreciate your... 'fantastic' review. I'm glad you were pleased with Drew's work. Thanks for helping other potential cusotmers be more comfortable selecting... Hamblen & Sons. Thanks again, Tim"
Dawn E.
Oct 2021
Water Heater Installation and Replacement
Replaced hot water tank. They added earthquake straps and brought everything up to code in our old house. Competitive price and professional service
Response from Hamblen & Sons, LLC
"Dawn, I appreciate your 'shinny' 5* R-A-T-I-N-G, along with your favorable review. Thank you, Tim"
Robert R.
Aug 2021
Water Heater Installation and Replacement
Experienced, professional business
Response from Hamblen & Sons, LLC
"Thank you for the high endorsement of our father/son business. Your BIG 5 STAR rating is much appreciated! Tim."
John H.
Aug 2021
Water Heater Installation and Replacement
This was the fourth time Hamblen and Sons have done work at home. We trust them implicitly and have the greatest confidence that work will be performed as promised. They are very prompt and efficient. Our go-to contractor for gas water heaters and fireplaces.
Response from Hamblen & Sons, LLC
"NOW... that is a Raving Review! John, thank you SOOO much for your high level of praise and appreciation. Doing what we say we are going to do, for the price we quote... for nearly 30/yrs, has turned out to be a good business practice. Go figure. :-) Thanks again, Tim."
Barry C.
Jul 2021
Water Heater Installation and Replacement
They were very professional and thorough.
Response from Hamblen & Sons, LLC
"Professional & thorough... WOW, that's good! I showed your review to my wife... After 43/yrs. 332/days, I think she's on the cusp of seeing me through a different lens. Thank you for you review Barry, Tim P.S. ... and for helping save my marriage!"
Eric A.
May 2021
Water Heater Installation and Replacement
Fast and professional. Took time for to answer all my questions. They did a great job.
Anna K.
May 2021
Water Heater Installation and Replacement
they were both very nice for the job done quickly....i would for sure recommend them to friends and family. thanks
JOHN R.
Apr 2021
Water Heater Repair or Service
From the time Hamblen & Sons reached out to me to the moment they finished the job, they were knowledgeable and professional with a great sense of humor. They know how to build a rapport quickly. They replaced my old water heater and plumbed my kitchen for a gas stove in roughly 3 hours. At the end of the job they came to me and told me that they were knocking off $150 for work that was estimated, but not needed. Honest and dependable service. They put me in touch with Judd & Black for them to assist me in choosing the right gas range for Hamblen to install at the same time as all other work was performed. They streamlined my project saving me time and money. Great company!!!
Response from Hamblen & Sons, LLC
"John, You mentioned my, "... great sense of humor." You struck my funny bone when you expressed your appreciation for "...knocking off $150" on our estimate, but then you gave us a 4.0-star Value for Money rating...? What we do isn't inexpensive, however, we are consistently the most affordable contractor and the most... hilarious! :-) I appreciate your review. Thank you, Tim."
Richard F.
Feb 2021
Water Heater Installation and Replacement
it went as promised
Response from Hamblen & Sons, LLC
"Richard, Thank you for acknowledging our... Integrity. Our intention is to ALWAYS do what we commit to... without painful price bump, Bump, BUMPS! - Tim"
Scott S.
Dec 2020
Hired Hamblen and Sons to install an LP gas line under my house. These guys are great, work was done to impeccable standards with the installer even using part of the house shavings to color the grout! Communication was spectacular with the owner Tim and work was done very fast and efficiently, even better was the work cost was under shat they had quoted!!!!!
Response from Hamblen & Sons, LLC
"Scott, I've said it for years, but... "I never get tired of hearing a good report on my son Drew! I think he is GREAT at our trade! About price estimates, as you experienced, I always try to give a worst-case scenario, 'high' estimate. For nearly 30 years, "No one has ever complained when our price... goes down." (Not bump, Bump... BUMPING our price has been a good business model.) Thanks for your VERY favorable BIG 5-STAR review! Tim"
Shari M.
Nov 2020
Water Heater Installation and Replacement
Exceptional customer service. Timely and fast. New water heater is working perfectly!
Response from Hamblen & Sons, LLC
"Shari, Thank you for taking your time to acknowledge your 5-STAR ... exceptional experience. Tim"
Richard M.
Sep 2020
Water Heater Repair or Service
If I could give 10 or 20 stars versus a mere 5 stars, I would. I'm sure many of you can relate to my next statement: When dealing with a contractor, mechanic, or used car salesman, I'm afraid I'm going to be screwed. To counter this possibility, I try to sound as serious and knowledgeable as possible. It's my own vaccine called "don't screw with me itis." My wife has said on these occasions that I sound mean and scary while injecting this "vaccine" to others. Tim Hamblen took it all in stride. He spoke to me as if he heard what I said and my concerns. He spoke with me patiently and explained things. In the end, we spoke for over 30 minutes, set his son to come out the next afternoon, and he even ended telling me a corny "Dad's joke". After we spoke, I received a call from a different plumbing contractor. I explained that I was already set for my plumbing needs. This contractor stated an opinion of what was wrong that went against what Tim had said and what I had researched previously. In the moment, I questioned my research and Tim's judgement so I thought it would be a nice idea to get another quote. I set this contractor up for the next morning. When this contractor and his dad came, they gave me a far lower quote. It was so much lower that I dropped my principle and wound up calling Tim to cancel. Before I said yes to the second plumber, I had some nagging concerns. Even though this company had good reviews, the son (the contractor) seemed to be in training. What the son had stated the prior day on the phone was wrong. He made another questionable statement as well. Also, in my presence, the dad had to correct the son at least twice when they were looking at my water heater to give me a quote. I asked them for time to make a decision, and they left. As Drew Hamblen was scheduled to arrive in several hours, I wanted to give them as much time as possible to fill the slot; therefore, I called Tim cancelling Hamblen and Son's service call. I simply had to think things through. How do I know I made the right choice? Four reasons - two for the other guys and two for Hamblen. 1) After I decided to go with Hamblen & Sons, the second contractor complained to me that he had to pay Home Advisors $50 for the referral despite the fact that I deliberately unchecked the box that I wanted quotes. Even had I asked for Home Advisors to pass on my info, I should not be blamed for you not getting the job. 2) When a novice knows more about the potential problem than the expert, that's trouble. What's worse, the second contractor's ego in how he presented things as the gospel truth was just asking for trouble. On the other hand, on behalf of Hamblen and Sons, 1) The way the father spoke to me both before getting the job and after getting rejected, speaks volumes not only for his plumbing knowledge but his grace and kindness. 2) Although Drew and I spoke far less, the quality of his work speaks volumes. I am happy with the job, the price, and the professionalism.
Response from Hamblen & Sons, LLC
"Richard... WOW... You sure built us up! We appreciate your raving BIG 20 STAR rating and review. Thank you so much! - Tim."
Kay F.
Aug 2020
Water Heater Installation and Replacement
Excellent company; Tim Hamblen is a person of his word; efficient, communicates promptly, professionally, and in a courteous manner.
Response from Hamblen & Sons, LLC
"Kay, my word is important to me... Thank you for taking your time to give us a BIG 5 Star rating and a 'beautiful' review. - Tim."
Sharon C.
Jun 2020
Water Heater Installation and Replacement
Very nice people. Helpful and quick.
Response from Hamblen & Sons, LLC
"Thank you Sharon for your, "Very nice people..." review, (I showed it to my wife... just to remind her.) I always appreciate it when y'all give us the BIG 5.0 STAR rating! Thanks again, Tim!"
Charleen B.
Jun 2020
Water Heater Installation and Replacement
Great to work with, super fast response. Arrived as promised installed next day and very professional.
Response from Hamblen & Sons, LLC
"Charleen, thank you for your high praise of the experience you had working with Hamblen & Sons. Obviously, I never get tired of hearing our customers express their appreciation for Drew's exceptionally fine work. Ty Tim"
Pat D.
May 2020
Water Heater Installation and Replacement
They were very responsive and completed the job quickly.
Response from Hamblen & Sons, LLC
"Pat, I always try to respond quickly... then, once son Drew is on site, our customers are able to see why we consistently get such GREAT reviews. Thanks for your positive contribution! Tim"
Licensing
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FAQ
Hamblen & Sons, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Open All Day
Sunday: Open All Day
Hamblen & Sons, LLC accepts the following forms of payment: CreditCard
Yes, Hamblen & Sons, LLC offers free project estimates.
No, Hamblen & Sons, LLC does not offer eco-friendly accreditations.
No, Hamblen & Sons, LLC does not offer a senior discount.
Yes, Hamblen & Sons, LLC offers emergency services.
Yes, Hamblen & Sons, LLC offers warranties.