Elite Carpentry & Construction Inc
About us
Elite Carpentry & Construction Inc. has been a successful family owned business in Washington State for over 25 years. Our employees are well trained and dedicated as are we to each job we commit to. We have many satisfied, happy customers and we stand behind our work with a standard 1 year warranty. We strive very hard to please our customers/clients and we have impeccable customer service. Whatever your needs may be, whether it is a brand new home built to completion, a commercial job, a remodel job, framing, carpentry, repairs, we can competently manage any job both large and small. If you need to just hire a contractor to manage a large development project, we can do that too. We are honest, hard-working and we keep our prices reasonable for the high quality work we. MISSION STATEMENT Elite Carpentry & Construction corporation provides general and sub-contracting services for residential and commercial projects. We offer are customers an assurance of quality craftsmanship throughout the construction process, with the goal of exceeding our client's expectations in execution, service and cost.
Business highlights
Services we offer
Commercial building and remodeling, Residential Home Building and remodeling
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
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8% |
He did such an amazing job on the remodel I hired him to manage the installation of a "pole barn" garage I had a company that specializes in those buildings assemble. He was a big help in pinning down the exact location of the building and had his guys do all the necessary excavation, drainage, gutters, interior framing, wiring, insulation, drywall, and paint of the building which saved me a bundle in comparison to having the pole barn company do it.
"Thank you [Member's name removed] for your thoughtful comments. You have been a pleasure to work with, even through what I know turned into a much bigger project then anticipated. I am glad you are pleased with the outcome as am I. You made great decisions in a timely manor that helped the project get completed. I look forward to us working together to complete the other projects at your home. Sincerely Anthony Tolomei Elite Carpentry & Construction INC.."
"[member name removed] was great to work with. She had a vision for her kitchen and bath and I was so happy that we were able to bring it to life for her and her family."
"Thank you [member name removed] for your review It was fun working with you. Your timely decision making really helped me throughout the project. I am glad you are enjoying your new kitchen."
"[member name removed] was a pleasure to work with. He understood the changes that were necessary and made quick decisions to help me get the job accomplished in one day as he needed. He also was thankful enough to pay me more than I originally billed for. Many of us are on a tight budget these days and therefore I try and keep costs competitive while still providing quality service. So, when a customer can afford to add a gratuity it is especially appreciated and deserves mention and serves as a positive motivation in hard times."
Worker also cleaned up after his work and left me completely satisfied!
The mistakes were minor however, and aren't the reason for my negative review. The reason is his extremely unprofessional conduct and the resulting stress he caused us. Tony endlessly argued about who was at fault. He yelled at my husband numerous times over the phone, and wouldn't even pause to let him speak. He claimed that we lied about the plans being sent to him, so we forwarded the emails sent by us and the cabinet designer. He then claimed that we fabricated the emails. Then his wife (whom I had never contacted before) sent a threatening email to me, at minimum threatening to hack our computer, but possibly threatening more than that (was incoherent and obscene, so not exactly sure). After that we filed a police report, instructed Tony to limit all future communication to email, and did not allow him back to our house.
We told Tony that we would be finding another installer to fix his mistakes because we were not comfortable with him in our home, and would deduct that cost from his final bill (he had given us a final bill in advance that assumed work was complete). He continued to frequently call my husband and leave dramatic voicemails (ignoring our multiple requests to stop calling), and also harassed us via email. Finally, we found another installer that finished the work. We did as we had repeated to Tony many times and paid him the difference (the majority of his bill).
Honestly, I've felt hesitant to even write a review here because I wouldn't be shocked if he and/or his wife started to harass us again because of it. But I think other potential customers should know about his despicable behavior.
"This job was completed correctly and professionally for the price quoted. There was a disagreement about one small part of the cabinet installation. The part in question was installed correctly with the materials and installation design provided at the time. Not I or any one who works for me ever yelled at or threatened anyone involved in this job. The customers requested I pay for mistakes that I was not responsible for and when I refused they would not pay in a timely manner."
They repeatedly went the extra mile. The cabinet supplier had sent the wrong hinges for one unit, Tony contacted the supplier and
coordinated the replacement then showed up for a half-hour job when they came in. The dishwasher didn't fit the pre-made cabinet, Tony's employee came in - again for a short period - to sand the edges to fit. He then painted the exposed edge - even though it didn't show and I hadn't asked him to; and now it looks like was manufactured that way. He then finished the dishwasher installation - again without even being asked.
The hardware that came with my sink didn't 't fit properly, Tony tried several different approaches and techniques to get it in. Although he never was able to make it fit together, I was impressed with his perseverance and ingenuity. He made some minor modifications to other cabinets when he was dissatisfied with the original supplier's construction.
So many contractors today do the bare minimum accompanied by a lousy attitude. It's refreshing to work with someone that remembers what customer service is all about. I will happily work with Elite Carpentry again.
Licensing
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