Washington Energy Services

Andrew & Rod did and excellent job on both dos very happy with there work and attention to detail thanks guys! Mike & Kelli Larsen

Hired WES to install a new water heater and a whole home filter to decrease the sediment from the city line. I originally was considering a tankless water heater. Robert clearly laid out the options, patiently answered my questions, and didn't pressure me when I ultimately decided on simply replacing the existing electric tank with a new one. Russ walked me through the filter job, addressed all my concerns, and did a great job. Would recommend Robert, Russ and the rest of the WES crew and use them again if needed.

3 different teams of kind, funny professional guys made it an overall GREAT EXPERIENCE. Don’t ever question using this company, they’re the BEST!!!

Good, but there is a long lead time to get their services. Otherwise very professional and good work.

We followed the recommended process of requesting bids from three contractors. We felt comfortable with the bid from Washington Energy Services of Lynwood. There was a slight delay in getting the job started but we were willing to wait. Once they notified us of the project start date things moved very quickly, the dumpster was delivered, the materials were delivered and the work crew showed up the following Monday. The lead on the crew was Dennis T and was assisted by Kyle. I was impressed that they wanted to schedule a quick meeting at the beginning of the day and also in the evening. These meetings prevented any conflicts and also allowed my input. The crew worked well together and made sure that the areas were kept clean and safe. The progress of the work went very quickly and the quality of the workmanship was excellent. There were weekly visits by the quality control supervisions and they always had great praise about the quality and attention to detail. I was totally satisfied with the final product and would highly recommend them to anyone in the market for new siding.

Looks and operates as new! Josh D., the service tech, was exceptional.

The crew were great and really kept the work areas neat and tidy! They were exactly on time every day. Also did my toddlers room first thing so we could make sure her room was ready for her nap time!! The crew of Jim, Edwin, and Matt were awesome!! And I love my new door!!

It was a pleasure working with them. They took care of getting the permits and worked very hard with both the city building department and our COA to make sure everything was done correctly. The finished job passed inspection immediately. The workers were very nice and professional. The work was done on time.

Prompt and knowledgeable

Washington Energy Services put a new water heater in our home almost 15 years ago. It was the weekend after we moved in. We were pleased with their service back then, so we called them again when our water heater leaked everywhere. They were able to come out the very next day and put our new water heater in. They took care of necessary permits and made that part so easy. They understood the urgency of our need and were kind and helpful. We would recommend them for any of their services.

Replace old broken aluminum windows and patio doors in a house built in the 1980s. Worked with Greg Serna(sales), John Lewis(Installation Lead) and Randy(Lead installer). I liked that Greg's sales presentation was informative and no pressure and listened to what I wanted. I had 5 companies coming out to do the bid and choose Washington Energy partially because how Greg represented his company. Greg has also been responsive and communicative throughout the process when I have questions/issues. From signing the contract to the actual installation date took about 3 month; it was more than the 6 to 8 weeks window I was told. Contract was signed in late April and installation didn't happen until late July. I think Summer is just a busy time for them and I understand so it's not a big deal. Overall, I am happy with the installation process. Randy and his crew were professional and overall did a good job. They sent couple more folks out on day 2 and day 3 of installation period to make sure the job gets done on time as promised to me. I did notice couple issues after installation that I have filed a ticket with Washington Energy Service. They responded and said they ordered the parts and will come out and address them at same time. It does take them awhile to get the parts; it has been a month. Hopefully, they'll be able to come out and address those issues soon. The replacement windows are vinyl and I do notice a huge difference in insulation. The only feedback I have on those windows is the manufacture could improve on those screens. They get bend out of alignment pretty easily. The installer had to fix a few of them. I also wish the mechanism to open/close the patio screen door is more user friendly or easier to use. Overall, I am still happy with these windows.

We really like WES and will hire them for plumbing and other projects in future. The plumber was punctual, efficient, and did not try to upsell. Price is probably a little more than you’d pay with other services, but not exhorbitant and worth the service you get. This was our second major plumbing repair handled by WES and based on two very positive experiences, they will likely be our “go to” provider for plumbing and other home repair needs.

Pat Carr was the service tech from Washington Energy. He called before coming out and was on time. He provided a thorough explanation of the maintenance process for both the furnace and the AC. He answered my questions, and then completed his work quickly and professionally. I continue to be pleased with the service and products I've purchased through Washington Energy.

They tested pilot lighting, replaced thermocouple and thermostat. Very professional, relax and knowledgeable technicians, I'm very happy to talk while watching they fixing things.

Every phase of this project was well done. Each worker was professional and skilled in his area of expertise, answering our questions thoughtfully and thoroughly. There were built in checks ins to make sure everyone was on the same page. Framing needed to be redone and was completed with care. Products were excellent. Job completed on time within budget. Very happy with result.

Job was performed well lower than A because of a couple of issues. Installers left behind and didn't haul all the garbage, not a big deal. Installers had dirty hands when installing Thermostat which included grease and silicon which got transferred to the thermostat and surround white encasement. It could have been done more professionally. I chalked it up to a couple of younger guys that were not paying attention to details.

The entire process was handled professionally and flawlessly by the WES administrative crew. While we selected top of the line products, there were other options available. Also, the work was completed on time, without drama and with no errors, conflicts or omissions. Speaking of top of the line, the crew sent by WES was certainly the best. Though Matt (didn't get his last name) worked on it the first couple of days and worked very well, Brian Paulin and Mason Massey did the lion's share of this job. My wife and I are entirely satisfied with the work they did for us, and very pleased with the results. Not only were they very diligent in their work ethic, they were both very friendly as well and welcomed our questions and commentary about the project. We have the utmost confidence in them and, as a result, with WES as well. Our previous experience with WES for our new furnace and A/C install was also very good, and our experience with the WES reps, Rob Cohn (siding) and Nick Grobbelaar (A/C), was very positive and everything was delivered exactly as contracted. Products, people, performance, value - all were great for us at WES.

Did great work and the guys were wonderful.

No problem.

Extremely well - great people to work with, excellent job done. I purchased more services from them afterwards.

Very well. On time, good work, accurate written estimate.

This is a highly professional organization, from sales to installation. If you want the job done right, and a group to stand behind their work and products, Washington Energy Services is the way to go. I especially like that this company used their own inspectors, installers and service people rather than contracting this work out.

I had an AC unit and a Generator installed together by them. Overall, I am happy with what I received; however, I was not too happy about the install/piping layout that they did - especially without consulting me first about if it was okay to run the pipe up my siding, screw it in my siding above my fence line, and then run it down under my house.

Excellent customer service. Efficiently completed.

It was not a typical install because of the location.... However, they designed the perfect layout and everything was done to my satisfaction... Both the Electrical & Piping crew were very professional. They never complained when I made changes to the original plans.