RTI Services, LLC

TJI were extremely professional and organized. The workmanship was excellent. The crew cleaned up their workspace everyday, which I appreciate. They kept us well informed on the progress and finished on time. Everyone on the crew was friendly too. I'd hire them again.

From the fast, digitized bid with graphics, till the end of the job, I will say that this is one of the most professional, hard-working craftsman deck builders in the area. The bid came in comparable to other bids that I had received, but RTI offered more than the others Iâ d called. They arrived as scheduled each day on time and made parking accommodations as needed so that we could get our vehicles in and out of our driveway. The crew were friendly and hard working during the challenging weather, and built a beautiful deck on a challenging slope. The crew were as careful as they could be around our plants and materials in our yard in addition to cleaning up as they went. The deck looks beautiful, and for any issues that that Iâ d questioned, they were quick to respond and resolved any challenges in the build process that we faced. This with our first composite deck, and I had no idea what to expect, but RTI did a wonderful job, communicating along the way in addition to doing exceedingly quality work! They also moved our furniture off and back onto the deck. Every single employee that came on site to work our job was professional, kind, and hard-working. If you want a high quality deck builder, I would highly recommend RTI!

Very satisfied with the whole experience. Front deck replaced with composite and aluminum railings, rear deck resurfaced in cedar. The RTI crew went above and beyond to get the job done which exceeded my expectations. I highly recommend RTI Services.

Choosing RTI for our 900 square foot deck project was a decision we're glad we made. TJ's friendly and professional demeanor shone through during our consultations, where he provided us with invaluable information and ensured we had the perfect design and materials for our needs. The detailed drawings and promptly adjusted estimates further demonstrated their commitment to delivering top-notch service. Despite facing challenging weather conditions, including a January freeze and an atmospheric river, the RTI crew tackled the task with unwavering dedication. Their punctuality, politeness, and proactive approach to problem-solving during the build process were truly commendable. When an unexpected landscaping issue cropped up, TJ promptly reached out to discuss the additional work and associated fees, showcasing their transparency and commitment to customer satisfaction. The pride RTI takes in their work was evident in the exceptional quality of the finished deck. They went above and beyond, ensuring any necessary repairs to the house were taken care of before completing the project, and maintaining a clean and organized worksite throughout. In summary, our experience with RTI surpassed our expectations, and we wouldn't hesitate to recommend them to others.

They replaced the wood railing on my deck with composite. They kept me informed and allowed me to ask questions. Very professional crew and quality workmanship.

Great communication from start to finish. Very impressed.

We had an extension added to an existing patio/deck. We contacted RTI based on a job they had recently completed at our next-door neighbor's house (which was very nice). I spoke to TJ who was very professional from start to finish, he gave us a quote (including a 3D rendering) & was able to get our project started/completed in a very prompt manner. His crew was excellent (timely, well-mannered, great communication skills). I would definitely contact RTI if you're considering a future decking project.

Everything was great from start to finish - I was able to see a 3d rendering of the proposal that confirmed we were in agreement on the design, the owner (TJ) was very professional and answered all my questions thoroughly, and the crew (headed by Elias) did fantastic work each day, rain or shine. They were also able to reuse the framing of my old deck, but they made sure to bring it up to code for maximum safety. Now I have a beautiful deck whose quality is superb, thank you RTI!

We enlisted RTIs help to both save and finish building our elevated deck. A bit of history, we began the deck with a different contractor, but it immediately became clear they weren't qualified to do the work (not up to code, amateur craftsmanship, unprofessional). After researching for quite some time we decided on RTI. TJ came to our home, saw the improperly built deck frame, and came up with a plan to rescue it, including bringing in special equipment to shore up the frame, cut perfect squares in our concrete pad to remove the old footings and pour correct footings. (They even matched the texture and score lines in the patio cement pad.) TJ answered every question I had obviously with wisdom and experience. He was in no rush, he was going to be there as long as I still had questions (and I had many!). He even got into permit measurements and construction methods, forwarded the city's official build codes to me, and created a 3D model of exactly what we could expect if we enlisted their services. And so we did! In terms of the construction experience, RTI is a class act, both in terms of craftsmanship and professionalism. I'm an extremely detail oriented individual, a 3D designer by trade, and their work exceeded my expectations. Each cut, every screw, bracket, post and beam, was absolute perfection. The crew themselves were exceedingly professional and hard working. On time, courteous, in good spirits, hard workers. If you're looking for a deck builder, RTI is unequivocally your best option. Thank you TJ and everyone at RTI who made it possible!

Whenever I read an on-line review, I often wonder whether the reviewerâ s standards or expectations are as high as mine and whether I can trust their assessment. To help anyone reading this, Iâ m a CEO of a service company in the healthcare industryâ we serve physicians & doctors who expect near-perfection from our services. I am even more of a perfectionist and expect great service, tight follow-up, and strong attention to detail from any vendor, whether at my residence or business. We hired RTI Services to replace three wood decks at our residence with the TimberTech product. While we thought their proposal was a bit on the higher side, we decided to take a chance based on their very-thorough & detailed walk-through during their initial visit and also based upon a solid referral from a trusted homebuilder. My wife & I were totally pleased with their delivery & performance. In fact, RTI exceeded our expectations. Their crew is skilled, hard-working, professional. Their job foremen are experienced and know what they are doing! RTI came in on budget and on time. And most important to us, they cared about every detail of the jobâ for example, they strengthened & fixed several parts of the under-structure before installing new decking, and in areas where the ground gets wet from our bordering lawn sprinklers, they put base layers of water-proof material UNDER the wood framing to ensure that no wood (even treated lumber) is sitting on moist ground! For our little dog who is too small to navigate the three steps to the grass, they even made aesthetically-lovely little ramps for her, ha ha! They also remedied the original-installed deck design to ensure that no nuisance animals (i.e., raccoons) can gain access under the decks. Our project turned out beautiful! RTI did a wonderful jobâ a great value! The bottom line is thisâ would we hire them again should the need arise? Absolutely yes.

am beyond thrilled with this company. RTI recently did a full demolition of the rotting 40+ year old deck that came with my house and built a gorgeous new two-tiered custom composite deck in its place. RTIâ s estimate was prompt, accurate, and limited to what I asked them to do, rather than what they hoped they could convince me to pay for. I was more interested in cost than aesthetics, and left the design decisions to RTI so long as they incorporated my â must havesâ and met my price; RTI listened to everything I asked for, kept the project within my budget, and the end result is very beautiful and truly compliments the house. RTI was able to commence work earlier than predicted and complete it within two and a half weeks, which is what they estimated. RTI also gets credit for being the only one of several companies from which I obtained bids not to ask me (a female homeowner) any version of the dreaded â can I speak to the decisionmaker of the house?â question. Iâ d recommend RTI in a heartbeat.

TJ and the installation team headed by Ian were amazing to work with. While installing two decks at my townhouse, they were always mindful of my condo neighbors, which was appreciated by all. Final results are amazing. Thank you RTI!!

We just had a ground level deck built by TJ and his guys and we love it! TJ is super knowledgeable and professional and he gave us a few different ideas we hadnâ t considered during the consultation phase. They were able to start and finish the deck ahead of schedule and the crew (Ryan, Elias, and others) answered questions we had throughout the building process. We recommend them if youâ re thinking about getting a deck!

What a great experience being an RTI custom deck customer. High quality workmanship and neat and tidy job site. Installers were courteous, pleasant, on time and skilled. Thank you TJ and all at RTI for our wonderful new deck!

TJ and his crew are wonderful to work with. They had to tear down most of my existing foundation and rebuild. I had a new Timbertech composite deck installed with two railings and a bench. The staff are all skilled and knowlegeable. I couldn't be happier with the results! I highly recommend this company.

From TJ Jensenâ s concept drawings and proposal to final cleanup, installation of my deck was professional and efficient. Each day RTIâ s well-trained crew arrived on time and ready to work. I was very impressed with their knowledge of products and pride in workmanship. Yes, I would hire RTI Services again and would also recommend their services to others.

TJ and crew did a great job replacing our old cedar deck. They did a complete tear down and build up. They always stayed in communication. When there were some supplier issues, they searched for alternative suppliers to keep the project on track. Crew was very friendly and professional and always let us know what the next steps were in the construction process. Overall, we now have a beautiful new deck that should last a very long time and will be easier to maintain than the old cedar deck.

I cannot say enough good things about TJ and his team. From quote to finish it was an awesome experience. TJ provides 3D renderings of the deck(s) ahead of time so you can see exactly what you are getting. Then they make it happen. Their attention to quality and details was astounding. The friendliest, hardest working team you will ever employ. My 2 finished decks are beautiful and better than I imagined.

My experience with RTI was excellent. We had a large multi-level cedar deck that was is poor condition. TJ scoped the project and presented a plan with nice attention to detail. Their team showed up,worked efficiently and always left the site in good condition. I was notified of any issues quickly and TJ was always available to discuss and resolve. The team worked through multiple problems including unexpected rebuild of rotted supports and correction of problems in the original construction with little adjustment to the original quote. I highly recommend this company for anyone's decking projects.

There are not enough words to express how thrilled I am with RTI Services and the deck they built for me! We had a vague idea what we wanted our deck to look like but didn't know how to make it a reality. TJ listened, poked around our old deck and gave us his thoughts, and that's when the magic happened. He turned everything we were thinking into a 3D model that finally made it real for us! From there, his team built a deck that looked exactly like the model, including an amazing cedar pergola, railings, and picture frame border. These guys are pros. All 8 of them who worked on our project were precisely on schedule every single day, and happily worked through 2 weeks of the worst weather. Plus each one of them was polite and friendly, respectful of my property and the neighbors, careful to clean up each day, and meticulous with the actual construction. You can tell they all take great pride in their work, and that the company only hires the best. TJ is a great communicator, responded to my questions immediately, explained everything that was happening along the way. The front office staff is responsive. The billing was accurate. Great experience all the way around. I would not hesitate to recommend these guys to anyone building or replacing a composite deck. Special shout-out to our foreman, Elias - that hard-working young man has a very bright future!

RTI tore out our old deck and replaced it. New deck looks amazing. The crew was professional, answered all of my questions without making me feel like I was bothering them for asking, and left my yard in the same shape it was in when the arrived. I would absolutely hire them again.

We are 100% thrilled with the whole experience. Our deck looks AMAZING, attention was given to every single detail, and they were great at communicating. Drake was always asking questions of us. The crew always made sure the property was respected and cleaned up at the end of the day. They have very competitive pricing, were at the house every day at the same time. I asked TJ for a couple of upgrades which was agreed too. They also give a visual concept of what the project looks like. The deck looked far better than the VC. Told TJ he could keep the sign in our yard for another few weeks. Thanks

The RTI team did a great job replacing our deck and railing. The estimate process was thorough, informative and professional. We chose the TimberTech Azek Vintage Collection for the deck replacement. Ian and his crew were meticulous in all details. We appreciated their diligence in foul weather and they kept the job site neat and clean. I recommend RTI very highly.

We are 100% thrilled with the whole experience. Our decks look AMAZING, attention was given to every single detail, and they were great at communicating. They have very competitive pricing, were at the house every day at the same time, early morning, and worked hard all day long. I cannot recommend RTI Services enough! You'll be glad you hired them to do your work!

I can some up my review with one word Excellent from start to finish everything went as planned,crew were prompt every day,worked steadily,no bull shiting,long lunches,very professional, would recommend this company anytime,you won't be disappointed