Northwest German Car Repair

Auto Service, Auto Inspections, Auto Radiators,

About us

Northwest German Car Repair is your go-to independent, full service German automotive repair facility conveniently located on Highway 99 in Lynnwood. With ASE-certified technicians using current diagnostic equipment and OEM factory parts, we are well-equipped to help you with all of your automotive repair needs. * New 5100 sq. ft. facility with 5 service lifts * Extended warranty programs welcome * 24/7 secure key drop & overnight storage available * Service for newer vehicles still within factory warranty * Courtesy local shuttle rides and low-cost rental cars * In-house financing options available! Apply in-person or online. Our specialties: Mercedes, Porsche, BMW, Audi, Volkswagen, Smart Car, MINI,

Business highlights

13 years of trusted experience

Services we offer

Regularly scheduled maintenance, buyer's inspection, emission repair, brake service or repair, brake flush, transmission repair, fuel-injection repair, cooling system flush, oil change, electrical diagnosis & repair, starter repair, alternator repair, serpentine belt replacement, timing belt replacement, water pump replacement, spark plug service, ignition repair, air filter service, suspension repair, quotes & extended warranty repair. We now offer in-house financing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
23%
3
8%
2
15%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
3.4
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-13 of 13 reviews

Rick Q.
02/2017
4.0
auto repair
  + -1 more
well The only reason I wouldn't hire again is because they are now out of business.
Description of Work: Oil change

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Andrew M.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Brakes |Oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

clay M.
02/2015
1.0
auto repair
  + -1 more
They were not qualified to do the work yet they were doing it. I have a classic car and elevated good mechanics for newer vehicles, the systems in my car were beyond heir abilities. They just kind of bungled it up. I have to save up and take it to a different shop and its 500 dollars to undo what they did. They said it was not their fault. I called a number of times and they would not call back.
Description of Work: I used Northwest German. They were supposed to be dealing with a misfire but instead they replaced everything that I'd documented for them that had already been replaced. They just mis-adjusted everything and now the car does not run.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$1,800

Harold W.
02/2015
2.0
auto repair
  + -1 more
unknown
Description of Work: Went in for an oil change, and then they proceeded to tell me all the work my car needed immediately! They quoted us thousands of dollars. I then went back to our original service provider 60 miles away (we had recently moved so had hoped to find a local car repair place) and they said that our car was fine. Now I drive the 60 miles for my routine service work.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

TAD T.
01/2015
4.0
auto repair
  + -1 more
unknown
Description of Work: Power steering pump mini cooper

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Jeremy B.
01/2015
5.0
auto repair, transmission repair
  + 0 more
unknown
Description of Work: Replaced clutch and transmission. Also serpentine belt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

linda L.
09/2014
3.0
auto repair, radiator service, car inspections
  + 1 more
unknown
Description of Work: Went in to see what was wrong with my radiator. Without asking, they did a complete inspection, then charged me for it. Made me sign a waiver to leave because my radiator was cracked. They gave me an estimate to fix what they found. It was way over priced. I got everything fixed for half their price elsewhere.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0


Response from Northwest German Car Repair
We inspected the customers vehicle per the customers request. We presented the findings. We confirmed that the radiator needed to be replaced. The customer declined. We are competitive with our prices to the dealer because we use only OEM parts and have the certified factory scanners to communicate with the vehicle. We are a specialty German vehicle repair shop. Our technicians are ASE certified to work on these vehicles specifically. We are one of the few shops who have the ability to offer a 2 year warranty with any repair done here at Northwest German Car Repair. We are sorry that you were not happy or pleased with our services. We invite you to try our shop again for future repairs or maintenance.

Anthony J.
08/2014
5.0
auto repair
  + -1 more
They seemed to be very organized, it was very clean, they did a follow. They are quality staff. Their price is a little high.
Description of Work: They did an oil change and a tune up on my Volkswagen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer P.
08/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: BMW 5 series was not running well. It was misfiring. They replaced 6 plugs and ignition coils as well as performed intake cleaning service. I dropped off the car in the evening and it was available the next day. Cost was exactly as estimated in phone call. They also provided a detailed statement of future work that I should do. Employees were very helpful when I called from the roadside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

kenneth V.
08/2014
2.0
auto repair
  + -1 more
Took longer and cost more than quoted, the repair did fix the problem. I would not go back they seem to be as expensive (or close to) the dealer repair costs.
Description of Work: repaired window rail on power window

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Jeff R.
04/2014
5.0
auto repair
  + -1 more
I was given an appointment the next day after calling, was contacted the next morning regarding what they had discovered, given a cost quote, was given recommended additional services that they found needing attention. I am very pleased at the speed and thoroughness of the service. I gave an N/A rating to the cost because I don't have a comparison to use for a fair evaluation. $1400 seems pretty dear, but on the other hand it is a Mini/BMW and German cars are expensive to maintain and repair. I doubt another shop would have been less, and I certainly could have had a much worse experience elsewhere. Overall, I am please with the service I received and will probably use them again if the need arises.
Description of Work: Diagnosed and repaired a coolant leak in my 2007 Mini. The thermostat housing was replaced as was a leaking valve cover gasket. I also had them perform a coolant flush.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

clay M.
04/2014
5.0
auto repair
  + -1 more
I had attended a Mercedes Club event hosted by Monique at Northwest German. I was impressed with the level of knowledge the techs showed, so scheduled my car to get a full oil change. I delivered the car the evening before the scheduled day, and was called by Monique as soon as the tech completed the oil changed and inspection process. She mentioned a number of issues I knew about, as well as others I was not. I stopped by the shop to go over the full report, that was very complete as to issue, estimated cost, and priority. Monique and I picked the most pressing issues and the work proceeded. I was called every day to keep me updated as to progress and solutions. This high level of care and attention is incredible. This is above and beyond service I have had with other shops.
Description of Work: NW German did an initial oil change with a very thorough inspection of the car to identify any areas that might need attention. My car also had a fuel delivery issue that had not been resolved, which was addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

LAWRENCE G.
07/2012
4.0
auto repair
  + -1 more
It was not excellent. They left something out of the service that I think they should have known. I took it back to them once, and they didn’t figure it out. I had to take it to another dealer to get it corrected. Northwest German Car Repair was very responsive, and the vehicle was ready when they said it would be.
Description of Work: I went to Northwest German Car Repair for auto service. They did the general service and the overall inspection of the car. They found a couple of things wrong, and they didn’t fix one of them properly. There was a battery issue, and they put in a new battery. But the battery needed to be programed, because BMWs need to have batteries programed if it's not a BMW battery. They didn’t do that, and it was causing all kinds of electrical problems. This was the first time I used them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$847

Response from Northwest German Car Repair
Northwest German Car Repair attempted to contact this customer multiple times with no response. We do not have record of this customer contacting us about any issues with the battery or having returned a second time. We stand behind our work and would never make this mistake. When replacing a battery in a BMW, it is impossible to start and run unless the battery is registered and the vehicle reprogrammed. Also, if there were issues caused by a repair we performed the customer has a full warranty on the repair and should have contacted us and returned to our shop to have it corrected. All Best, The NWGCR Team

    Contact information

    15028 Hwy 99, Lynnwood, WA 98087

    www.northwestgerman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission,
    Heating and Air Conditioning,
    Auto Tires,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    Northwest German Car Repair is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Northwest German Car Repair accepts the following forms of payment: Financing Available,MasterCard,Visa
    Yes, Northwest German Car Repair offers free project estimates.
    No, Northwest German Car Repair does not offer eco-friendly accreditations.
    No, Northwest German Car Repair does not offer a senior discount.
    No, Northwest German Car Repair does not offer emergency services.
    Yes, Northwest German Car Repair offers warranties.
    Northwest German Car Repair offers the following services: Regularly scheduled maintenance, buyer's inspection, emission repair, brake service or repair, brake flush, transmission repair, fuel-injection repair, cooling system flush, oil change, electrical diagnosis & repair, starter repair, alternator repair, serpentine belt replacement, timing belt replacement, water pump replacement, spark plug service, ignition repair, air filter service, suspension repair, quotes & extended warranty repair. We now offer in-house financing.

    Contact information

    15028 Hwy 99, Lynnwood, WA 98087

    www.northwestgerman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed