Hillside Roofing & Gutters
About us
Residential roofing & gutter specialist.Thousands of roofs done in Greater Seattle since 1983.Small company with ''hands on'' control by staff with nearly 100 years of combined experience.We will quote your roof, complete on schedule & budget. Only then will we invoice you for services.
Business highlights
42 years of experience
Services we offer
Residential roofing, cedar shake roofing, gutters & skylights.composition roofing, torch down roofing. All types of gutters & gutter conversations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 5% | ||
| 3% | ||
| 0% |
Showing 1-25 of 40 reviews
Richard V.
Dec 2020
It went fine.
Diane S.
Jun 2017
Hillside Roofing was excellent. They were courteous, prompt, did the work very quickly and were very professional. I would hire them again if needed. Very happy customer.
Georgiann B.
May 2017
Job and communication were done very professionally.
Peggy B.
Mar 2017
unknown
Judy J.
Jul 2015
unknown
Marlene F.
Jun 2015
unknown
Sandra C.
Aug 2014
They did an excellent job.
N B.
May 2014
2&1/2 days of work for a tri-level house. You have to wait your turn for them to start but it was done cleanly and with no complaints.
The installers were courteous and knowledgable and worked hard. When they finished the roof,lawn and gutters were whistle clean.
My worst problem was deciding which color roof to select.
The installers were courteous and knowledgable and worked hard. When they finished the roof,lawn and gutters were whistle clean.
My worst problem was deciding which color roof to select.
SHIGEKI Y.
Apr 2014
It was really great. They showed up on time.
Alexa B.
Mar 2014
I would use them again.
James S.
Feb 2014
From start to finish, our experience with Hillside went as well as one could ask for. The owner, Greg Gustelius, did the initial inspection, and I found him personable, articulate, thorough, and willing to spend as much time as I needed to discuss what the scope of the job should be. He was punctual, and we had his bid a couple days later. We got three other bids, two of which were competitive, Greg's being only slightly lower, but it wasn't just the money. He impressed me, and we felt confident choosing him and his crew. He gave us the requested forewarning of when they were going to start the work, and they finished when he said they would be. His crew was polite, worked quietly(as "quiet" as roofing can be...), did less damage to the encroaching plant life than was reasonable to expect, and cleared the sight of virtually every scrap of debris before they left. The roof looks great; the invoice for the job matched the bid, and they did everything we had discussed. We are indeed satisfied customers.
Elizabeth H.
Nov 2013
Provider was out quickly to fix the problem. Very professional and knowledgeable. Will use the company again.
Kristine C.
Nov 2013
We met with Greg on July 25th. He said a est would be coming. When we heard nothing from him for almost a month, I called him back, finally received est Aug 20th.
I had some confusion about the price. The $199 fee was never refered to in the est, so I assumed it would be deducted from the total price quote we were given. It wasn't. Later Greg explained it was already deducted from the total of what the quote would have been. My fault I didn't ask. In the end, the work took less than 2 1/2 hours, and I felt the price was a little high for about 4 man hours of work, but I had already agreed to it.
The work went well. They were efficient and everything they did looked to be good quality. Only problem was the timing of the work. I was called that morning by Greg and we agreed (I thought) that since it was raining the work would be postponed to another day. The workers came later in the morning anyway which I didn't expect. I wish Greg had phoned to let me know they were coming after all.
I had some confusion about the price. The $199 fee was never refered to in the est, so I assumed it would be deducted from the total price quote we were given. It wasn't. Later Greg explained it was already deducted from the total of what the quote would have been. My fault I didn't ask. In the end, the work took less than 2 1/2 hours, and I felt the price was a little high for about 4 man hours of work, but I had already agreed to it.
The work went well. They were efficient and everything they did looked to be good quality. Only problem was the timing of the work. I was called that morning by Greg and we agreed (I thought) that since it was raining the work would be postponed to another day. The workers came later in the morning anyway which I didn't expect. I wish Greg had phoned to let me know they were coming after all.
Geri H.
Oct 2013
So far so good. No leaks and after the record rains we had in September I am very hopeful that all is going to be fine.
Pat J.
Oct 2013
This was one of the "big deals" to have the roof cleaned and checked. They couldn't clean it as it's shake and they didn't want to walk on it, said it just had 1-2 years. I asked for an estimate for a new roof but they didn't follow up on it.
Robert R.
Oct 2013
Recommended new roof and pitched his company for the work. Had six other inspections free of charge.
Response from Hillside Roofing & Gutters
"Customer contacted us after buying a Angies list coupon for ''Roof inspection & 2 hours labor for $199.00. Customer stated that he did not want to buy a new roof-just wanted to nurse it along for a year or 2. I agreed to look with his considerations in mind. Upon inspection of his 25+ year old shake roof I told him that his roof was shot. I then went into detail about his roof & gave him & his wife a brief history of shakes so they would understand. Suggestions of other roofs was discussed. He did not like the neighbors designers lifetime roof. He asked us to provide an estimate for another lifetime composition roof. I did send a quote for $40,000.00 +. I never heard from him again until this review. My question is this-he insisted on repairs only, as stated in Angies list coupon which he understood. He said he got 6 other bids & they didn't charge. Did he ask for repairs or an estimate for a new roof after I showed him & his wife how bad their 25+ year old shake was? I drove 15 miles to inspect, spent 1 hour inspecting & explaining in great detail & then 3 hours to put together a quote for a $40,000.00 + roof.. Is this really something he should complain about? I would have refunded if he had asked me himself. We have been roofing in Seattle for 30 years with great reviews & thousands of satisfied customers. Not all customers are reasonable people. We will continue our work in Seattle just the same as we have since 1983."
Cheryl A.
Sep 2013
Greg was really punctual and very nice to work with. He gave our roof a good look over, then had his crew come out to replace missing shakes and re-nail those that were loose. Additionally, he had them clean and reseal a gutter that was plugged. It was a two man crew, and they were finished within 2 hours.
Response from Hillside Roofing & Gutters
"Customer has been billed twice now. Still zero payment from her."
Kathie M.
Sep 2013
I had to contact them, then they never called to schedule. Said they' d get on it. Sent someone out without contacting me to let me know he was coming, Work seemed ok, but communication and timing not good .
Laurie R.
Sep 2013
I was somewhat confused by the visit; I thought some work would be done but it was JUST an inspection and he didn't find any serious problems. I told him I was concerned about rodents accessing my attic along the roof line, but he couldn't find any holes. However, I know the rats have been getting up there somehow. But that wasn't my only reason for having him come out; I wanted to find out how to get everything in shape where the roof meets the side of the house; I can see from the outside that wood is water damaged. He said these were minor things and he didn't bother giving me details or say he would fix or who could; this also confused me. I decided I must have misunderstood what he was there to do. So, I'm not sure if I am satisfied or not...
Response from Hillside Roofing & Gutters
"I checked all perimeter edges of roof, vents, walls, pipes etc. There was no evidence of rodents of any kind entering attic. Inspection of all walls & rear shed showed no decay of any kind. .Was not able to look @ south side roof overhang without permission from neighbor to enter yard as her roof is on propery line. I did suggest that maybe feeding birds & squirrels has also attracted rodents. They could be getting on the roof from trees & bushes that that are next to house & running on top of roof. Minor things I spoke of to her are merely our preferred way of roofing as compared to another professional roofing company's standards. Customer has not contacted us about her concerns since our inspection 2 months ago."
ARNOLD R.
Aug 2013
Hillside installed my new roof in January. Now it is August and we finally got some rain. I noticed that a loose gutter section had produced a small water fall. I called Greg and he promised to stop by the same day to fix the problem. I had to leave for part of the day. When I returned home Greg had been here and fixed the problem to my satisfaction. Hillside stands behind his work.
ARNOLD R.
Aug 2013
Greg the owner of Hillside came to my house to a**** my roof situation. Initially I was thinking about a steel roof. Greg convinced me that the structure of my roof-line was not suited for a steel roof. I settled for a conventional shingle roof.
A few days later Greg came back to give me a written estimate. Is spent quite a bit of time explaining all the features that would be incorporated in the new roof. I was sold on what he had to say and gave him the go-ahead. I also understood that the estimate might be a bit lower since he would not know how many boards would have to be replaced until the old roof was removed.
We had to wait till we could have at least three good-weather days. Near the end of January 2013 the weather was favorable and the roofing job got started. The staff of Hillside roofing was courteous and very professional. They had to replace a large number of boards which had rotten over the years. I am glad to have a great and solid new roof now. I feel good that I went with Hillside. The company has been in business since 1983.
I would recommend to anyone who needs to have a roof replaced.
Sonya W.
Jun 2013
They did a great job. I received three different bids, and theirs was the lowest. They were punctual with all of their appointments - from the time they looked at the roof for the bid to the days they worked on the house. They were understanding - including the fact that when I asked them to work the job one month later than the date they originally gave me - they didn't give me any grief over it. Particularly when I explained that I needed them to wait because we had some birds nesting in our house - yes, they are nesting in our house - it happened before we realized it (next year, we will be much more vigilant!). They didn't even laugh at me for asking them to wait! The workers were professional and nice. They did a great job on the roof, and they did an excellent job when cleaning up. My gardener asked when the roofers were coming, and when I said they were already done, she was very impressed. She didn't find a single piece of trash or nails from the work that was done.
I would definitely use them again, and will recommend them to anyone.
I would definitely use them again, and will recommend them to anyone.
Elizabeth D.
Apr 2013
The whole job went well. It took three days to complete. The debris was removed every day and the job site was left in good condition. We especially liked that Hillside used their dump truck to get rid of our old roofing material instead of having a dumpster delivered to our driveway and left there for the duration of the job.
Todd P.
Mar 2013
Dan came out, looked around, we chatted, he gave a bid, I got a couple of others, chose Dan, Crew came out a week later, three days later new roof.
Tom P.
Feb 2013
Hillside Roofing performed the job in a friendly and professional manner. Dan Smith gave us some good information on attic ventilation which we are now working on ourselves.
Licensing
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FAQ
Hillside Roofing & Gutters is currently rated 4.8 overall out of 5.
Hillside Roofing & Gutters accepts the following forms of payment: CreditCard
Yes, Hillside Roofing & Gutters offers free project estimates.
No, Hillside Roofing & Gutters does not offer eco-friendly accreditations.
No, Hillside Roofing & Gutters does not offer a senior discount.
No, Hillside Roofing & Gutters does not offer emergency services.
No, Hillside Roofing & Gutters does not offer warranties.