City Wide Fence Co Inc

Very professional. Outstanding quality of produce and service. On time. Will hire again.

Really happy with the fence project, completed by City Wide Fence at my home. Replaced two sections of fence: one 10 ft., one 13 1/2 ft., one with gate, one with trellis & gate. Both 5 feet high, 4” x 4” galvanized wire grid (“hog wire”) trimmed in cedar, cedar posts-on-pipe uprights. Communication at all points was clear and timely. The estimator asked great questions that helped improve the design and resulted in a bid was much more detailed (but competitively priced) than other companies’. Crews showed up on time and did good work while here. Friendly but focused and seeming not to mind me asking occasional questions. They were respectful of property and thoroughly cleaned up after themselves each day.The transformation from a ratty old picket fence to the new hog-wire fence & trellis is dramatic, not just due to design differences but because of the quality of the new structure. The new fence is solidly constructed - tall without feeling like a fortress - with good attention to detail. I couldn’t be more pleased and would hire them again for any future fencing needs.

Had three quotes, went with City Wide: the most professional and very near the lowest. On-time for appraisal. I liked the thought process and they answered questions (replace versus update, dealing with insurance companies, problems of tricky location on a terraced yard.) Would considered them first if had to update fence. A little hiccup in scheduling was smoothed out.

City Wide did a fantastic job! They worked hard and completed the job on time and within budget, staying late to finish up so that our dogs could have their kennel back. Our new fence is beautiful! And they did a wonderful job cleaning up everything. We are very pleased.

We used this company 10+ years ago and had a great experience. This time, not so much. I told both the estimator and the crew that there was a sprinkler system and that pipes were very close to where we wanted the fence, that they would need to be very careful. I was assured that the crew would be careful. No one mentioned that Citywide Fence has worded its contract language so that it can weasel out of responsibility for breaking sprinkler pipes. There is no way that the crew could have been “careful.” My handyman has repaired 3 breaks that were caused by the crew, which was hand-digging the post holes. He is now trying to find the 4th break. Each time he repairs a break & the system pressurizes, we find another break further down the line. I’m $1200 into the repairs already, and who knows what the total will be when we finally find all of the breaks. It feels like these guys went out of their way to break every pipe that they got close to. A call to the company to ask for redress resulted in a statement that the contract releases them from all responsibility. The contract language is so vague that I never would have guessed that it could be applied to this situation. I was willing to chalk the 1st break, and maybe even the 2nd one, up to an honest accident... but 4+ breaks?? And NO acceptance of any responsibility? Unbelievable! I will never again use Citywide Fence Company of Lynnwood WA, and I will be shouting that news far & wide. Be advised.

Everything from scheduling the estimate, to the visit for the estimate to the fence installation went smoothly. They quickly answered questions, went out of their way to work with our scheduling needs, and they built a lovely fence. We greatly appreciated everyone’s professionalism, advice, responsiveness, and clean up after the fence was completed.

They did a great job, on time. Their staff is courteous, communicates well, and very professional.+-

Perfectly. Job completed to specifications on time and without upcharges. Workmanship is flawless and beautiful. I’ve used them before and would use them again.

We are very pleased with City Wide Fence and would gladly work with them again. In fact, we were a little surprised about the high quality materials that City Wide uses. For example, we expected the 4x4 fence posts to measure 3.5" x 3.5" ( just like the standard 4x4's you would find at the big box hardware stores), but were pleasantly surprised to find that City Wide uses sturdy posts that actually measure a true 4" x 4". WOW! Other good points: work crews arrived on-time, exactly when they said they would arrive, they cleaned up after themselves, and I never witnessed anything other than highly professional behavior. There were a couple minor hiccups, which City Wide addressed promptly and professionally: the initial invoice included a charge for work that was not performed (we changed our minds and chose not to install some extra posts), but they deleted the charge just as soon as I called to ask about it; they accidentally broke our hose reel, but gave us a credit to make up for it. In my opinion, this type of professional accountability is exactly what every homeowner should want in a contractor. I would not hesitate to recommend City Wide to our family and friends (in fact, we have already recommended them!).

Five stars for City Wide Fencing! We are extremely pleased with the staff that replaced our 20 year old split-rail fence. Bryan, the estimator is very friendly and helpful. Justin and Woody, the installers, are not only skilled but also a pleasure to work with. In two days they gave us a beautiful new fence. Thank you

One crew came as scheduled to demolish the old fence and set the new posts. A second carpentry crew (led by CJ) came as scheduled a couple days later to build the fence. Both crews did a great job: they reviewed the details with me before doing the work and worked hard and finished the work as scheduled. And the new fence looks great!

They did a great job and were very nice gentlemen.

I was able to schedule them to come to my house to provide an estimate within a few days from contacting them. They were punctual and professional while at my house. They said they would follow up with the estimate in an email within a day or two. I have yet to hear back from them 20 days later. I could have just slipped through the cracks, but since it's a competitive market, I moved on with another company.

Very well. They were on time, built the fence to our satisfaction, were friendly and professional.

We couldn't say more positive things about City Wide. Their prices were competitive and the job they did was well crafted. We had a lot of options to choose from so our fence and gate didn't look like everyone else's.

They were very competitive on price. But the fence installation, there was very poor communication between the person that presented the bid and the people that came to do the installation and so the installation was not done well at all. And we had to have the owner come out to look at it and it was eventually fixed. The owner was responsive when we complained about what a poor job they had done the first time. The final product is fine and the price was very affordable. It was probably 60% what other people were quoting us to do the same work. We probably got what we paid for. The guy that came up with the plan should have communicated better with the people that did the installation, because there were a number of design problems in the installation that did not match with what we thought we were getting. Construction season in Seattle in the summer is insane, but they got to us as quickly as they could and again.

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They were very cordial and expedient with the estimate.

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The salesperson, Bryan, was very informative and confident and had good ideas and options for our fence.  And the pricing is very straightforward, based on lineal feet (and material used).  The installers were efficient – it was a two-separate-day process, first to pour the post foundations/interior poles and let it dry, then they come back to install the posts and fencing. They were efficient and the fence looks great and has withstood a windstorm already no problem.

Note, the company was booking approximately three weeks out, which wasn’t ideal for us since our existing fence had collapsed into neighbor’s yard, but that turned out fine.  Our main disapppointment was that they said they don't offer AL discounts. 

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