Burrows Draperies

I have hired Burrows Draperies for 25 years in three houses. They are capable of very high end window treatment construction and installation, where they really excel, and simple ones you can get anyone to do. In addition to wood slat blinds and motorized louvred fabric blinds, I have had them make draperies out of cotton blends, fine silks, heavy velvets, ultra suede, and even a gorgeous faux fur. They all turned out absolutely perfect and beautiful. The supervision of their workroom is precise and the installation is high quality, sometimes creative when the existing window construction requires it. They know what they’re doing. When there are manufacturer or vendor problems they do the troubleshooting and are prompt with resolution. I won’t use anyone else and always recommended them to friends.

ceiling rods were installed wrong, i had to call and have him come back two or three times to fix and one time he was very angry at me, the rod is still wrong and the drapes do not slide smoothly, there is a gap so the drapes get stuck at this gap everytime and i don't want him to come back but the job was and still is a mess. The sun blinds were measured wrong and do not cover the whole window so there is always sunlight piercing through. It's a mess. i want the job fixed but i don't want to call him.... never never never use this company....

unknown

The traverse rod on our very long wall of windows failed. It was bowed and came unstrung. Thinking we'd have to buy a new one, we started calling around for repairs or at least advice. Not even a callback from other (highly rated) Angie's List companies.
At Burrows Draperies, my call was answered by a person (not voice mail) who was knowledgeable and asked questions about the job, then told me when to expect a call back. The call came as expected, and purely by luck, John was available AND in our neighborhood. So within 10 minutes, he was at our door.
John Wood behaved as I wish every contractor would. He was careful, knowledgeable and honest. He talked us out of buying a new rod, and proceeded to re-string, re-align, un-bow, and tune up the rod, then rehang the mounds of curtain and make fine adjustments--all in less than an hour. The system works better now than it did even when it was first installed some years ago.
This is old-fashioned good business, and I treasure it. John surely can count on me calling him first when I'm ready to order a new window treatment for my OTHER 20-foot wall of windows!

This is the fourth time in twenty years i have used Burrows. I checked pricing with other vendors this time around and Burrows still had exceptional, and the best, pricing. The quality of their products, customer service and level of professional has always been and continues to be excellent.
John was punctual, thorough and left no clean up for me.

We have used Burrows several times over the past 2-3 years. They are the only company I would use for draperies: they are local and do their own work. John Burrows gave us a good range of fabric choices from which we found just what we wanted. The cornice boxes are beautifully executed, and were a perfect fit (and his suggestions for height to balance length were "spot on"). Burrow's policy is to allow 2.5 times the width of the wall for fabric, so the drapes are beautifully full. The work was completed on the day they said (some luck for availability of the fabric involved), and installation went smoothly and quickly. The mini-blind purchase was successful These, too, went as planned - arrived at the scheduled time, fitting properly. I will repeat: Burrows is the only company I would use for draperies, or any window treatment.

They were professional, courteous and very timely. My drapes required some extra labor to match previously used to unused fabric, and they came up with the idea for the fabric covered valance, which created a great look. The workmanship on everything was impeccable, and they were very prompt in completion. I highly recommend them!

referred by Joslin intriors as a family business that worked with old curtain fabric. many companies won't because they want to sell their fabric to you as well. Or they claim, for hygenic reasons, that the workers don't want to handle old curtains. Any way I had designer chintz fabric that had been custom constructed into drapes and bell style valences with custom fringe for my previous home window treatment. But they did not fit the new home windows. This same fabric was on a chaise lounge and matched my bedding, rug, and other other articles in my bedroom suite. It was in good shape and clean and I saw no reason to reinvent the wheel here so I was able to get this company to do the job very reasonably. They were quick, professional, friendly. Warning; you must be very specific about your design plans and measurements