unknown

I solicited bids from three competitors, all from Angie's List. I ended up going with Mark from Airpros because he came across as genuine, his price was slightly lower, he, the owner came out and did the bid, and Airpros is a small, local business. The only downside to going with Airpros, at the time, was the wait. I had to wait 2 weeks before he had an open date. The installation crew was friendly and had minimal impact on my day. I stayed home and worked from home that day just in case they needed me. Outside of occasional use of the bathroom I wouldn't have known they were here. They arrived before the scheduled appointment time and finished about 9 hours later. By the end of the day I was experiencing a climate-controlled home.

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

Work was complete

unknown

Mark and his crew were fantastic. Professional, friendly, clean, reliable, and reasonably priced. They even tracked down gas leaks that had resulted from other people's work (water heater) and fixed those for free. We could not be happier with Airpro's service.

unknown

Crew showed up on time and worked hard for two full days.  Airpros Energy  made the project stress free and displayed a high level of competence from the initial bid to the final finishing touches with the gas log.  There are many HVAC companies to choose from, however, we would recommend Airpros based on our favorable experience.

unknown

unknown

.

unknown

Mark and his team were great! Very professional, prompt, and courteous. Mark came out to give us an estimate on a new AC unit for our new home and answered all our questions very thoroughly. We ended up getting a new furnace as well as the AC and his team showed up on time, worked efficiently, and were professional and knowledgeable. We will definitely call them in the future for any repairs or further services we need.

Went well so far. Initial interaction was cool. Installation went faster than I thought. Guys were friendly and seemed efficient. I haven't had to use it through a winter yet but it seemed good to go. Will update if this changes.

The installers showed up on time and got right to work. We talked about a few specifics -- such as where to put the outside unit -- and they were completely flexible and accommodating. I was told they'd probably finish around 3:30 and it appeared they would finish early. They ran into a bit of a wrinkle they couldn't resolve...I mention this because I really appreciate the courtesy they showed in the way they handled it. After double-checking all their work, they arranged for their electrician to come over later in the afternoon. They handed me my payment back and said I could return the check when the job was done. The electrician showed up later as scheduled and found a manufacturer error in no time. The unit was up and running, and I gave him the check back.

The AC has been working just as promised. Again, a very nice group of professionals who did their jobs and didn't create any issues or a mess. I have pretty high standards and AirPros met them all. I would call them again and recommend them without hesitation. 

One more thing...in getting several bids, AirPros stood out for telling me what I needed without a lot of upsell pressure. I feel like I got sound, common sense advice compared to a couple others who gave dizzying arrays of SEER figures and this size versus that size. I wasn't looking for complicated -- just a good deal on a reliable name brand. A week in, that's just what I think we got.

unknown

Mark gave me a bid over the phone as I had a lot of the specifics for him and sent him some photos.  He then came out to make sure we could keep the bid and he was able to.  He was very responsive and punctual.  He scheduled me for a bout a week or so out which was great as it was heating up in Seattle and I know he is busy!  I was out of town when he and his crew came to install but my parents were here to supervise and they said everything went great and the guys did a great job!  Supposed to be over 90 degrees next weekend so glad we got this done!  Thanks Mark!