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ServiceMaster by JTS

Carpet Cleaning, Mold Testing & Remediation, Water & Smoke Damage,

About us

We are here to provide Disaster Restoration services. Whether it be fire, smoke, water, mold, sewage, or bodily fluids, we will get things back to normal and restore your peace of mind.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

We provide Fire and smoke restoration, Water damage restoration, Mold remediation, Carpet cleaning, and Trauma clean up. We are available 24/7/365 for emergency needs. We work closely with insurance companies in the event of a disaster to make sure that all involved are aware of what needs to take place to get your home or business back to preloss condition. We have certified technicians ready to take care of your specific situation quickly, correctly, and efficiently.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Laura D.
04/2017
1.0
carpet cleaners
  + -1 more
It's been almost five months and the work is still ongoing, despite no major modifications. Service has been spotty at best. Despite repeated attempts to engage the project manager regarding the scheduling of work (several residents work graveyards, myself included) he was ultimately unresponsive. The quality of work has been adequate, but the service and professionalism extremely poor. I would like to recommend to potential customers that they inquire about how many projects the company and their subcontractors are currently working on before accepting their services. The project manager has seemingly no insight or control over the project, and I can only imagine (as he's illusive) he's spread his staff too thin and taken on too many projects at once. The result: the tenants are being disciplined at their jobs and their hours reduced due to Servicemaster's failure to communicate and perform their duties in a timely and professional fashion. On a positive note, some of their subcontractors have been truly amazing, but others horrid. There's no consistency and/or follow-through.
Description of Work: A fire destroyed a unit in our small apartment building (five units) and Servicemaster was contracted to oversee the reconstruction. The entire unit needed to be gutted, so there was extensive work required.

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    2305 Columbia Heights Rd., Longview, WA 98632

    www.ServiceMasterJTS.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    ServiceMaster by JTS is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ServiceMaster by JTS accepts the following forms of payment: Check,MasterCard,Visa
    No, ServiceMaster by JTS does not offer free project estimates.
    No, ServiceMaster by JTS does not offer eco-friendly accreditations.
    No, ServiceMaster by JTS does not offer a senior discount.
    Yes, ServiceMaster by JTS offers emergency services.
    No, ServiceMaster by JTS does not offer warranties.
    ServiceMaster by JTS offers the following services: We provide Fire and smoke restoration, Water damage restoration, Mold remediation, Carpet cleaning, and Trauma clean up. We are available 24/7/365 for emergency needs. We work closely with insurance companies in the event of a disaster to make sure that all involved are aware of what needs to take place to get your home or business back to preloss condition. We have certified technicians ready to take care of your specific situation quickly, correctly, and efficiently.

    Contact information

    2305 Columbia Heights Rd., Longview, WA 98632

    www.ServiceMasterJTS.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed