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ServiceMaster by JTS

Founded 2005 • With Angi since October 2009

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

2305 Columbia Heights Rd.

Longview, WA 98632

Description

We are here to provide Disaster Restoration services. Whether it be fire, smoke, water, mold, sewage, or bodily fluids, we will get things back to normal and restore your peace of mind....

Verified Reviews

A few reviews for this pro...
1.0

04/26/2017


Laura D.

It's been almost five months and the work is still ongoing, despite no major modifications. Service has been spotty at best. Despite repeated attempts to engage the project manager regarding the scheduling of work (several residents work graveyards, myself included) he was ultimately unresponsive. The quality of work has been adequate, but the service and professionalism extremely poor. I would like to recommend to potential customers that they inquire about how many projects the company and their subcontractors are currently working on before accepting their services. The project manager has seemingly no insight or control over the project, and I can only imagine (as he's illusive) he's spread his staff too thin and taken on too many projects at once. The result: the tenants are being disciplined at their jobs and their hours reduced due to Servicemaster's failure to communicate and perform their duties in a timely and professional fashion. On a positive note, some of their subcontractors have been truly amazing, but others horrid. There's no consistency and/or follow-through.

Description of Work
A fire destroyed a unit in our small apartment building (five units) and Servicemaster was contracted to oversee the reconstruction. The entire unit needed to be gutted, so there was extensive work required.

Category carpet cleaners,water damage restoration

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    We provide Fire and smoke restoration, Water damage restoration, Mold remediation, Carpet cleaning, and Trauma clean up. We are available 24/7/365 for emergency needs. We work closely with insurance companies in the event of a disaster to make sure that all involved are aware of what needs to take place to get your home or business back to preloss condition. We have certified technicians ready to take care of your specific situation quickly, correctly, and efficiently.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about ServiceMaster by JTS

    How is ServiceMaster by JTS overall rated?

    ServiceMaster by JTS is currently rated 1 overall out of 5.

    What days are ServiceMaster by JTS open?

    ServiceMaster by JTS is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does ServiceMaster by JTS provide

    ServiceMaster by JTS accepts the following forms of payment: Check, Visa, MasterCard

    Does ServiceMaster by JTS offer free estimates?

    Ask ServiceMaster by JTS for details on free project estimates.

    Does ServiceMaster by JTS offer eco-friendly accreditations?

    No, ServiceMaster by JTS does not offer eco-friendly accreditations.

    Does ServiceMaster by JTS offer a senior discount?

    No, ServiceMaster by JTS does not offer a senior discount.

    Does ServiceMaster by JTS offer emergency services?

    Yes, ServiceMaster by JTS offers emergency services.

    Are warranties offered by ServiceMaster by JTS?

    No, ServiceMaster by JTS does not offer warranties.

    What services does ServiceMaster by JTS offer?

    ServiceMaster by JTS offers the following services: We provide Fire and smoke restoration, Water damage restoration, Mold remediation, Carpet cleaning, and Trauma clean up. We are available 24/7/365 for emergency needs. We work closely with insurance companies in the event of a disaster to make sure that all involved are aware of what needs to take place to get your home or business back to preloss condition. We have certified technicians ready to take care of your specific situation quickly, correctly, and efficiently.