LONGVIEW SEWING & VACUUM

OUR OVERALL EXPERIENCE WAS WONDERFUL! WE WERE VERY PLEASED WITH HOW THEY DID EVERYTHING AND THE VACUUM IS STILL WORKING GREAT AFTER 1 YEAR, SO THAT PUTS US AT EASE.

THE COMPANY DID A GOOD JOB ON THE REPAIRS, BUT WERE SOMEWHAT INATTENTIVE WHEN I ARRIVED TO PICK IT UP. I FOUND IT DIFFICULT TO GET ANSWERS TO QUESTIONS.

LONGVIEW SEWING AND VACUUM WAS VERY PROFESSIONAL AND PROVIDED FAST SERVICE. WE HAVE NOT HAD ANY PROBLEMS SINCE OUR VACUUM HAS BEEN FIXED. THEY HAD A REASONABLE PRICE AND QUALITY SERVICE.

WE REGULARLY TAKE OUR VACUUMS IN TO BE SERVICED AND WE ARE ALWAYS PLEASED WITH THE WAY THEY COME BACK. THEIR EMPLOYEES ARE VERY FRIENDLY AND PROFESSIONAL.

THE GUYS ARE SO HELPFUL AND NICE. THEY COME RUNNING TO YOUR CAR TO GET YOUR MACHINE AND HOLD THE DOOR FOR YOU. THEIR SERVICE IS SO SUPERIOR. MY MACHINE WAS FIXED QUICKLY AND I WAS BACK AT MY PROJECT.

THEY GAVE MY OLD SEWING MACHINE A FULL TUNE UP THAT IT REALLY NEEDED. THEY WERE PROMPT ON THEIR REPAIR TIME AND HAD EVERYTHING READY WHEN I CAME IN TO PICK MY MACHINE UP. WHEN I CAME BACK IN AND TOLD THEM ABOUT A NEW PROBLEM. THEY KNEW WHAT THE PROBLEM WAS AFTER I DESCRIBED WHAT WAS HAPPENING. THEY CAME OUT WITH A NEW PART AND HAD IT IN MY MACHINE AND THE MACHINE BACK UP AND RUNNING IN LESS THAN MINUTES.

I BROUGHT MY SEWING MACHINE IN FEARING THE WORST. I EXPLAINED THAT ALTHOUGH THE MACHINE WASN'T ANYTHING EXCEPTIONAL, I HAD RECEIVED IT FROM MY BROTHER-IN-LAW WHO HAD PASSED AWAY AND IT HAD SENTIMENTAL VALUE MORE THAN ANYTHING ELSE. THEY HAD IT WORKING LIKE NEW FOR ME AND EVEN FOUND SOME EXTRA BOBBINS FOR IT AND THEY GAVE ME THE EXTRAS AT NO CHARGE.

I KNEW THAT THE BELT NEEDED TO BE REPLACED AND IT NEEDED TO BE GONE THROUGH, OILED & CLEANED. I NEEDED TO GET NEW BAGS FOR IT. BUT I DID FIND THE PRICE A LITTLE HIGH.

THEY SAW ME IN MY CAR TRYING TO UNLOAD THE VACUUM AND CAME OUT AND CARRIED IT IN FOR ME. THE SERVICE WAS SUPREME. THE VACUUM WAS DONE AHEAD OF TIME AND WE WERE CALLED TO LET KNOW THAT IT WAS DONE.

THIS IS A VERY FRIENDLY SHOP, THEY HAVE ALWAYS GREETED ME UPON ARRIVAL. IF THEY SEE YOU UNLOADING YOUR VACUUM IN THE PARKING LOT, THEY WILL COME OUT TO MEET YOU.

THE FIRST TIME I WENT INTO LONGVIEW SEWING THEY TOLD ME THAT I NEEDED A PART THAT I ACTUALLY DID NOT NEED. BUT, THIS TIME MY EXPERIENCE WAS VERY POSITIVE. THEY HAD TO ORDER THE PART FROM GEORGIA, SO IT TOOK A SHORT TIME TO GET MY MACHINE BACK. BUT, WHEN IT WAS RETURNED IT WAS CLEAN AND HAS WORKED WELL SINCE.