HOME DEPOT

Hardware & Home Improvement Stores, Windows, Hardwood Flooring Sales and Installation,


Services we offer

APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Reviews

4.484 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
36%
3
6%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 84 reviews

Wesley A.
12/2014
5.0
home improvement stores
  + -1 more
I took back some items that I had purchased from Home Depot, and in the transaction I showed some stuff that had originally come from "Lowes". The clerck said no problem, I'll just give you store credit for the Lowes stuff. What a great experience!!!
Description of Work: gave me a refund and a store credit for merchandise from "LOWES" ; how about that for customer service?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$82

karin S.
09/2013
1.0
appliance repair
  + -1 more
I purchased an LG Fridge. I also purchased a extended warranty from Home Depot. The fridge is stainless steel double door, with the two bottom freezers. The day after they delivered it, the bottom drawer was frozen shut. I called Home Depot extended warranty department they sent someone out whom told me to unplug the fridge and he'd come back and make some adjustments. I did exactly what he told me to do. Unfortuantly within 24 hours the freezer was frozen shut again, to make a long story short they've been out no less the 10 times to do adjustments. It stilll freezes up to this day, I have not been able to use it (I wish I could send pictures) just Saturday when I forced it open a piece of ice about 6and quot;x4and quot; fell out. Not to mention my brand new real hard wood floors are raising around the freezer. I will be buying another fridge, it will not be LG, nor will I be buying it from Home Depot!!! As far as the extended warranty is concerned don't bother, they are a waste of money!!!! I've always used Home Depot for alll my home projects, I'm done!!!!
Description of Work: Sold me a LG Fridge

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Ruth B.
07/2013
4.0
home improvement stores
  + -1 more
We go there to buy stuff all the time. Sometimes, it is hard to find somebody over there.
Description of Work: We bought some stuff from Home Depot probably last October.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

Bruce P.
05/2013
5.0
appliance sales, home improvement stores
  + 0 more
They are always on time and they inform me when they are on the way. There was a charge for the lumber delivery but it was nominal.
Description of Work: I've used Home Depot to have lumber and appliances delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOSEPH P.
04/2012
4.0
flooring contractor
  + -1 more
The initial installation was on time and quickly installed. The next day parts of the flooring was coming up. I called Todd Keys, the representative I had dealt with at Home Depot and he responded quickly to the problem. It took a while and a couple of experts but the problem turned out to be faulty adhesive in the floor planks. The floor was replaced at no additional cost to me. Now a year and a half later the floor is still in good shape. It was disappointing to have this happen but the problem was very professionally handled. Todd called me often during the process to keep me informed as to what was going on.
Description of Work: Installed vinyl plank flooring in basement over cement slab

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael D.
04/2012
5.0
replacement windows
  + -1 more
I was pleased with their services, and I would recommend them.
Description of Work: I purchased windows from them, and they installed them for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erica M.
03/2009
5.0
appliance sales
  + -1 more
I was looking for a dryer and I looked up Consumer Reports, and the one it recommended was within our price range. We asked at Home Depot because they are conveniently located for me, and we looked at it and bought it. They were helpful in finding what I needed, getting it for me, and doing the paperwork. They were friendly and professional.
Description of Work: I bought a dryer from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROBIN W.
07/2007
3.0
carpet installation
  + -1 more
The carpet installers (for Home Depot) scheduled us a 2 day install at my request. The 1st day they called me within 2 hrs to let me know the installers had a vehicle problem and would not be able to come that day. This was a huge inconvenience for us. They tried to convince me that they could and would do the entire install the following day. This was impossible for us, as we had stacked all our belongings ceiling-high in the living room, in anticipation they'd carpet the bedrooms on Day One, plus we had expensive and sensitive electronics that only my husband and I could move. After getting Home Depot flooring dept involved, which I truly regret, we agreed to have the carpet installers come the following day and the day after that. So, though we were seriously inconvenienced, they did their best to accommodate us for 24 hours later than planned. The install was fine, with 3 workers who arrived on time and worked efficiently. The only problem was minor dings to furniture, baseboards and doors
Description of Work: Home Depot of Longview WA has another company as their contractor based out of Portland. They stripped old carpet and pad, then carpeted two bedrooms, long hallway, 2 flights of stairs, large living room.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$4,100

WILMA W.
07/2005
5.0
carpet installation
  + -1 more
THIS COMPANY OFFERED THE BEST PRICING IN TOWN FOR RED CARPET. I WAS LOOKING FOR A SPECIFIC COLOR TO MATCH THAT ROOM, AND THEY WERE ABLE TO ORDER IT, AND VERY QUICKLY.
Description of Work: I WAS NEEDING TO RECARPET ONE OF MY BEDROOMS TO MATCH THE FURNITURE, A REGULAR SIZE ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

WILMA W.
07/2005
4.0
house painters
  + -1 more
I LOOKED AROUND A LOT AND PRICED AND SHOPPED PAINT FOR THE EXTERIOR OF MY HOUSE. THIS COMPANY WAS THE LEAST EXPENSIVE IN TOWN. THIS IS A GREAT STORE TO HAVE IN OUR TOWN.
Description of Work: I BOUGHT A HOME RECENTLY AND IT REALLY NEEDED TO BE PAINTED ON THE OUTSIDE OF THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

AARON P.
07/2005
5.0
skylights
  + -1 more
I WENT DOWN TO THIS COMPANY AND ORDERED 2 SKYLIGHTS THAT I WAS GOING TO INSTALL MYSELF IN MY NEW HOUSE THAT I HAD BEING BUILT. OUR LOCAL STORE IS GREAT TO WORK WITH.
Description of Work: I BOUGHT AND INSTALLED MYSELF 2 SKYLIGHTS TO PUT IN MY NEW HOUSE I WAS HAVING BUILT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ANDREA W.
07/2005
4.0
equipment rentals
  + -1 more
IT WAS $80 TO RENT THE MACHINE FOR 4 HOURS AND $40 MORE TO RENT FOR THE ENTIRE DAY. THE ROTATILLER SEEMED TO DO A GOOD JOB AND BREAKING UP THE GROUND IN OUR FRONT AND BACK YARD.
Description of Work: WE RENTED A ROTATILLER FOR THE ENTIRE DAY SO THAT WE COULD WORK ON OUR FRONT AND BACK YARD.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro
$120

MICHELE W.
07/2005
4.0
hardwood floor
  + -1 more
I WAS VERY SATISFIED WITH THIS COMPANY, THEY EDUCATED AND INSTRUCTED US ON HOW TO INSTALL AND CLEAN THE HARDWOOD FLOORING. I HAVE BOUGHT FROM THEM AGAIN SINCE THEN.
Description of Work: WE WENT TO THIS COMPANY AND LOOKED AT HARDWOOD FLOORING THAT WE COULD INSTALL. WE BOUGHT ENOUGH TO DO 2 ROOMS OF OUR HOUSE AND THEY INSTRUCTED US ON HOW TO INSTALL IT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$340

07/2005
5.0
hardwood floor
  + -1 more
I LOVE THE FLOORING. IT WAS EASY TO GO INTO THE STORE AND FIND EXACTLY WHAT I NEEDED BECAUSE THE PEOPLE WERE VERY HELPFUL. I HAVE HAD THE FLOORING FOR MONTHS NOW AND IT STILL LOOKS GOOD.
Description of Work: I PURCHASED NEW HARDWOOD FLOORING. IT RANGED FROM ABOUT $50 A CASE. ONE CASE ENDED UP COVERING ABOUT 16 SQ. FT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2005
5.0
home improvement stores
  + -1 more
ALMOST ALL THE NEW THINGS FOR MY NEW HOME CAME FROM HOME DEPOT. I LOVE THE SERVICE AND I WILL ALWAYS CONTINUE TO RETURN. IT WAS EASY TO FIND THE FAN I LIKED.
Description of Work: I BOUGHT A CEILING FAN FOR MY NEW HOME AT HOME DEPOT EARLIER THIS YEAR. A HAMPTON BAY FIVE BLADE FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BONNA I.
06/2005
5.0
firewood
  + -1 more
I WAS VERY PLEASED WITH THE SERVICE AND POLITENESS OF THE PERSON WHO ASSISTED ME AT THE STORE AND THE PERSON WHO MADE THE DELIVERY. WAS VERY SATISFIED WITH THE WAY HE STACKED THEM FOR ME.
Description of Work: I BOUGHT A PALLET OF WOOD PELLETS FOR MY PELLET STOVE AND HAD THEM DELIVERED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARIA J.
06/2005
5.0
home improvement stores
  + -1 more
VERY HELPFUL AND WELL STAFFED. GREAT SELECTION WITH STAFF TO HELP YOU WITH HARDWARE YOU WILL NEED TO INSTALL THE DOOR. GREAT AND FRIENDLY SERVICE. ONE STOP.
Description of Work: PURCHASED REPLACEMENT DOOR FOR HOUSE, BECAUSE HOUSE WAS BROKEN INTO AND DESTROYED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

ROBERT S.
06/2005
4.0
ceramic tile
  + -1 more
WE BOUGHT OUR SUPPLIES FROM THE HOME DEPOT. THE HOME DEPOT HAD A WIDE VARIETY OF CERAMIC FLOOR TILES ALONG WITH A BUNCH OF DIFFERENT DESIGNS. ALSO, THE PRICE OF THE TILE WAS EXCELLENT FOR THE QUALITY OF THE PRODUCT.
Description of Work: WE INSTALLED CERAMIC FLOOR TILES IN OUR ENTRY WAY AND ALSO OUR KITCHEN. WE BOUGHT THE PRODUCT AND INSTALLED IT OURSELVES.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0

Yes, I recommend this pro
$500

AUDREY W.
06/2005
5.0
replacement windows
  + -1 more
WE THOUGHT THAT THEY DID A REALLY GOOD JOB AND WERE GREAT WORKERS. THEY WERE FRIENDLY, HONEST AND WE DID NOT ENCOUNTER ANY PROBLEMS OF ANY KIND WITH THEM.
Description of Work: WE HIRED THEM TO COME OUT TO OUR HOME AND TO DO THE INSTALLATION OF A VINYL WINDOW IN OUR GUEST ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

KIM M.
06/2005
5.0
custom cabinets
  + -1 more
I WAS VERY SATISFIED WITH THE PROFESSIONAL JOB THAT WAS DONE. THEY CAME IN ON A TUESDAY AFTERNOON AND BY WEDNESDAY NIGHT I WAS COOKING IN MY KITCHEN AGAIN.
Description of Work: I WAS HAVING MY KITCHEN REMODELED. I PURCHASED CABINETS FROM HOME DEPOT AND THEY CAME OUT AND INSTALLED THE CABINETS AND A PANTRY IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SUSAN S.
06/2005
5.0
water heater repair
  + -1 more
THEY WERE VERY GOOD AS HOME DEPOT ALWAYS IS WHEN WE USE THEM AND THEY ALWAYS DO A GOOD JOB. THEY ARE ALWAYS ON TIME AND NEVER LAZY. THEY DO THEIR JOB IN A TIMELY MANNER AND DO IT WELL.
Description of Work: OUR WATER HEATER WAS JUST TOO OLD, SO WE HAD TO HAVE IT REPLACED AND WE WANTED SUFFICIENT SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

marlene G.
06/2005
3.0
home improvement stores
  + -1 more
THREE WEEKS AFTER INSTALLING NEW FLOORING OUR HOUSE FLOODED FROM A PIPE BREAK. THE INSURANCE PAID US EXACTLY WHAT WE HAD PAID AT HOME DEPOT JUST THREE WEEKS PRIOR. WHEN WE WENT IN TO HOME DEPOT THE PRICE HAD GONE UP FROM 72.00 DOLLARS PER BOX TO 79.15 PER BOX. WHEN WE SHOWED OUR ORIGINAL PAPERWORK, THE ASST. MANAGER SAID THERE WAS NOTHING THAT COULD BE DONE AS FAR AS MATCHING THAT PRICE. I THEN WENT TO SLOANS FLOORING IN TOWN AND GOT A PRICE LESS THAN $72.00 PER BOX FOR A COMPARABLE PRODUCT. I THEN CALLED THE STORE MANAGER AT HOME DEPOT AND EXPLAINED WHAT HAD OCCURRED AND THAT I COULD EITHER PURCHASE ALL MY FLOORING AGAIN FROM HOME DEPOT AND THE NEEDED SUBFLOOR MATERIALS, CARPET ETC. OR THAT I WOULD TAKE ALL MY FUTURE BUSINESS ELSEWHERE IN TOWN. HE THEN AGREED TO MATCH THE LOWER PRICE FROM THREE WEEKS PRIOR.
Description of Work: OUR HOUSE HAD FLOODED AND WE HAD TO REPLACE A LAMINATE FLOOR THAT WE HAD INSTALLED WITH PRODUCTS PURCHASED FROM HOME DEPOT ONLY THREE WEEKS BEFORE.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0

Yes, I recommend this pro
$72

SCOTT A.
06/2005
5.0
home improvement stores
  + -1 more
THIS WAS NO SMALL JOB AND THE GUY AT HOME DEPOT WAS REALLY GREAT ABOUT HELPING ME MAKE SURE THAT I HAD EVERYTHING I NEEDED TO GET THE JOB COMPLETELY DONE. SO THERE WERE NO LAST MINUTE TRIPS OFF THE TOP OF THE BUILDING TO RUN BACK TO THE STORE, I REALLY APPRECIATED THAT.
Description of Work: WE PURCHASED ALL OF THE ROOFING MATERIALS AND SUPPLIES WE NEEDED TO REROOF OUR BUSINESS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

SYLVIA G.
06/2005
2.0
flooring contractor
  + -1 more
AFTER STANDING FOR A HALF HOUR TRYING TO GET HELP TO BUY FLOORING TILES... I STARTED YELLING AT MY MOM WHO WAS DOWN AT THE END OF AN ISLE... THAT THE ONLY WAY TO GET HELP IN THIS STORE WAS TO STEAL SOMETHING! I DIDNT END UP DOING THAT, THOUGH.... IT IS AWFUL, WHEN YOU CANT GET HELP IN A STORE WHERE ALL THE EMPLOYEES SEEM TO BE WANDERING AROUND HELPING EACH OTHER!
Description of Work: I BOUGHT FLOORING TILES FROM HOME DEPOT FOR OUR LAUNDRY ROOM... AND IT WASNT EASY TO FIND HELP IN DOING THIS IN THIS STORE!!! I STOOD FOR HALF AN HOUR WAITING TO BE HELPED BY SOMEONE!

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
1.0
punctuality
1.0

$89

DAVID K.
06/2005
5.0
home improvement stores
  + -1 more
HOME DEPOT DID NOT HAVE ENOUGH MATERIAL IN STOCK. THEY ORDERED ALL THE SHINGLES IN FOR ME SO THAT WOULD HAVE THE SAME COLOR DYE LOT NUMBER. I WAS ABLE TO PICK THEM UP WITHIN 10 DAYS AS PROMISED. SALES PEOPLE WERE PLEASANT AND EFFICIENT.
Description of Work: REPLACED OLD ROOF AND PURCHASED ALL THE ROOFING MATERIALS NEEDED FROM HOME DEPOT.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Contact information

580 7TH AVE, Longview, WA 98632

www.homedepot.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Windows,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Countertops and Backsplashes,
Appliance Sales and Installation,
Window Treatments,
Water Heaters,
Lighting,
Insulation

FAQ

HOME DEPOT is currently rated 4.4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Contact information

580 7TH AVE, Longview, WA 98632

www.homedepot.com