RROC Exteriors logoApproved Pro
Approved Pro

RROC Exteriors

Asphalt Shingle Roofing Installation and Replacement, Metal Roofing Installation and Replacement,

About us

When it comes to something as important as your home remodel, you need the most experienced and skilled team on the job. That team is RROC Exteriors! With a 4.8 star rating on google, BBB accreditation with an A+ rating for excellence in the industry. As a trusted small business in Washington State, we service the Puget Sound and Eastern WA and beyond with premium exterior remodeling. Work with us for all your roofing, siding, and window needs to receive top-quality workmanship and customer service in Washington State.

Business highlights

5 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 29 reviews
CATHY J.
Jul 2023
3.0
Yes, I recommend this pro
Neutral

Randal M.
Jun 2023
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
RROC is easy to work with, owner Matt Krom did a great job explaining the the GAF product. They worked with me on job start date. The crew was here as advertised. The job required a complete tear off to the rafters. The crew worked hard and did a great job of cleaning up every day. We are very happy with our new roof and would recommend this company.

Verlin L.
Apr 2023
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Happy with results of job done from start to finish- Thank You Alyssa, Ley & others involved in this roofing project- V Leonard

Lothar L.
Nov 2022
5.0
Yes, I recommend this pro
RROC removed the old siding at our house, made necessary repairs, and then installed new cement board siding on the whole house. The workmanship is great and they were easy to work with. We had a glitch with a window installation, and Matt, the owner took care of it very efficiently.

Randi B.
Oct 2022
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
I had my roof replaced this fall and was very pleased. David G. was my salesperson and he did a great job of explaining the warranty, quality and helped me feel confident in choosing RROC. The install crew was here on time and did an exceptional job. I'm 5 star happy with RROC! Thank you !

Namon Singleton I.
Oct 2022
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
The salesmanâ s, his name is Alex, was excellent with the presentation and was personable. He explained everything so we understood what we were buying. I will definitely tell all my friends about RROC and recommend they use them for all their roofing needs.

Diane H.
Aug 2022
5.0
Yes, I recommend this pro
The crew that came and installed were just awesome. Our salesman James was personable and easy to talk to and understand,

Virginia K.
Aug 2022
5.0
Yes, I recommend this pro
From the sales people to the crew who did the install, everyone was amazing to work with. They were quick to resolve any concerns and their customer service was very friendly and responsive. We compared prices with other companies, and they were really competitively priced. I loved being able to support my local community by working with them.

Dale S.
Aug 2022
5.0
Yes, I recommend this pro
They were really great to work with. Responsive, knowledgeable, and easy to contact. They take great care to make sure you're satisfied when the project is complete. I was really happy with everything they did.

Lawrence H.
Aug 2022
4.5
Yes, I recommend this pro
they were totally professional.

Anthony C.
Aug 2022
5.0
Yes, I recommend this pro
Comparable prices and good work.

Jamie E.
Aug 2022
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Like all homeowners I did my 3 quote diligence to make sure I was getting the best bang for my buck. Interestingly enough, RROC was the only company that showed initiative to win my business. The other companies bids were equal in cost but for less quality/warranty or they just never showed up to do the bid. RROC Exteriors -specifically the owner Matt impressed me in so many ways! His approach to customer service is exactly what we all should want in a contractor- direct, caring and compassionate (no sugar coating fluff or hidden things in bids), top notch quality products offered, extensive explanation about the products and a follow-up that shows that he cares about the homeowner and the credibility of his company! When the crew came out to do the roof, they were punctual, respectful and very hard working! Even the office staff was respectful and helpful with changes to our start date (due to tsunami warnings here at the beach where I live). I absolutely would recommend that you give RROC Exteriors a chance to show you what it really looks like to take care of clients!
Response from

"Thank you so much for the review! We love serving our customers. It?s why we do what we do! Enjoy your new roof for many years to come!"


Richard K.
Jun 2022
4.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Hard working crew

Melissa P.
Jan 2022
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Matt was awesome. His crew were very professional. We interviewed a lot of roofing companies and many of them were telling us what we needed or didn't need. Matt showed us what we needed and gave us the options. RROC Exteriors gave us the piece of mind that our new roof will be problem free for a long time. It was also apparent that Matt cared more about our needs than the larger companies who were caring more about their metrics. I recommend Matt and his team 110%. You will be glad you trusted RROC exteriors like we are!

Michael M.
Dec 2021
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
These guys are great I brought them back to do my gutters to. Highly recommend this company

Wanda C.
Nov 2021
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Excellent workmanship and customer service. Will use them again should we decide to replace siding or windows. James, Matt, and Nikkie were very professional and personable. I believe in hiring "local", so I will pass along their contact information to all of my friends and neighbors.

Elizabeth O.
Nov 2021
5.0
Yes, I recommend this pro
Re-sided the entire house. It was a big investment but I did my research and knew what I wanted. Matt the owner was awesome from the beginning. He always got back to me right away, answered my questions, did what I wanted but guided me too. We replaced front & back doors, replaced some old windows, wrapped the porch columns, used shingles and plank siding, painted it all and it is just gorgeous! I'm very happy. My almost 100 year old house looks new, but better than new! They used good paint and here's a tip: get advice from an expert about the color scheme. Miller paint has a colorist who will come to your house and it's essential, if you're not sure about color. Husband and I thought about moving, but the market is just ridiculous. We refinanced, got equity back, and made our old house new. RROC did just an excellent job. I recommend them without hesitation. It's hard to know who to trust, but I'm glad we trusted them. We had some moments of frustration but we made decisions together and the end result is just beautiful.

Joshua D.
Nov 2021
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Excellent work and craftsmanship. Very personable and knowledgeable. Highly recommend!!

Debbie M.
Oct 2021
5.0
Yes, I recommend this pro
Work was neatly and quickly done. We were upset when a few days later a leak occurred in the same spot as before. However, when notified, the owner himself inspected and found the roof was not the source, but rather, a loose elbow on a vent pipe, which he tightened for no extra charge. We couldn't have had better service, and the roof looks great.

Judith M.
Oct 2021
4.5
Yes, I recommend this pro
This was a small job to remove existing and install new siding on one second-story exterior wall above an attached garage. James, the person who arrived at my home to initially measure and quote the job was pleasant and not too sales-y. He claimed that the company could complete the job sooner than others in the area by a couple weeks. This was the first quote I obtained and an incentive was offered if I accepted the quote and provided payment that day and pursued no other quotes. I was contacted by Matt after a few weeks from there forward regarding the job. Conversations with Matt were brief, to the point, and accurate, which was appreciated. He answered any questions I had. The delivery of materials occurred with no advance notice. Luckily someone was home to remove obstacles when the driver arrived. The delivery occurred nearly a week outside the quoted completion window, however. The crew arrived a couple days later, when Matt said they would. The replacement siding, trim, and weather sealing work appears to be of good quality. However, I found issues with the cleanup...specifically, debris left on the property. The workers used a leaf blower in an attempt to clean up the work area and blew detritus all over the driveway, porch, and front/back yard. From there, the larger pieces were picked up, but some construction debris 2" in diameter or less were left, with much of it blown into the grass. I also found nearly a dozen nails that were missed, with several in the driveway or around walkways. There were two brooms and a large trash cart accessible to aid with cleanup, so the choice to blow debris into the grass is confusing. Worse, I parked a vehicle away from the work area as suggested, but found shingle gravels, siding debris, and paint all over the rear half of it. Lastly, the a portion of the gutter is damaged (concave) where the workers' ladder was resting between gutter nails. I"d have rated five stars if not for the cleanup issues, minor gutter damage, and unannounced materials delivery. Recommended.
Response from

"We would like to sincerely apologize for any issues with the cleanup. I am a little confused with the car parked on the street with paint on it. We did not use any paint for this project. I did notice there was road work going on in front of the home with the asphalt cut and filled with gravel. Not sure if perhaps that had something to do with the car parked on the street away from the siding repair. We would like to have an opportunity to correct these issues in any way we can. We will reach out directly to discuss a solution. We truly appreciate your business and it is a pleasure to serve you."


Christina C.
Oct 2021
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Ver quick and to the point service which was needed for a busy military family. Also very customer friendly.

Charles L.
Oct 2021
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Very easy company to work with, would hire them again. The crew came around eight in the morning and finished our roof that day. Our roof looks great and they cleaned up like they were never here. Veery good company.

Michael A.
Oct 2021
5.0
Our experience was excellent. Professional service and quality work. We needed siding work done and RROC was happy to do the job that others didn’t want to do. Other companies wanted to redo our entire house. We only needed a portion of siding done. We are grateful to have found them. .

Rayma L.
Sep 2021
5.0
Yes, I recommend this pro
We had five estimates on our roof. The existing roof we had done ourselves 25 years ago and we had no interest in doing it again! It was a big roof! RROC's estimate was not the cheapest nor the most expensive. We went with RROC because we liked the thorough way the estimate was explained to us so we knew exactly what we were getting for our money. We liked the quality of the materials, the 50 year guarantee of the materials and labor, and the extremely quick service in getting our roof completed. After the roof was done, we had two small concerns and Matt came out and checked things out. We felt that Matt was honest with us and will refer his company to others.

Lori V.
Aug 2021
5.0
Yes, I recommend this pro
Matt came out to give an estimate when no other company would because my job was to small to mess with. Matt was very helpful and knowledgeable. I would definitely hire him for any of my projects!
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RROC Exteriors is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 9:00 AM - 8:00 PM Sunday: Closed
RROC Exteriors accepts the following forms of payment: CreditCard
Yes, RROC Exteriors offers free project estimates.
No, RROC Exteriors does not offer eco-friendly accreditations.
No, RROC Exteriors does not offer a senior discount.
No, RROC Exteriors does not offer emergency services.
Yes, RROC Exteriors offers warranties.

Contact Information

2818 N Sullivan Rd, Ste 100-1037, Spokane Valley, WA 99216

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:9:00 AM - 8:00 PM
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