Beacon Plumbing & Heating

Excellent! I was able to get same day service which I really needed and Dan was excellent and Bill in scheduling was wonderful too. Very personable and thorough. Maybe a bit pricey but quality work.

Maintenance is usually around $250.00... not $500++.

let me summarize the story. Called Beacon because there was a leak from kitchen ceiling (bathroom) above. Insurance company said I could not do work myself or damages from the repair would be on me. I call Beacon. They will be there between 4-7 $75 just to come out. At 6pm a lady calls and asks me if her guys are there.....no. She says she will call me right back.....never hear from her. Plumbers show up at 7:17. They get up stair kick 3 holes in th wall find the leak. It's now 7:45. They explain its late and that if they remove the vanity it would cost 500+ they advised me to do it and they would come back tomorrow to fix plumbing. Broken PVCC fitting. Go down stair to settle up. To my shock 30 minutes of work is $496 plus $75 plus tax. Total just under $700. If I had known it would have cost that much I would have done it myself. Forget the insurance scare tactic $o700 for 30 minutes of wall kicking. No repair nothing. 3 holes in the wall and a shower spout not put back together. Be aware they have flat pricing no matter the hours but of course when I asked the estimate it was....we don't know what we have to do yet we will check the price book when done.....disappointment for them not being upfront about pricing structure and paying that much for what they did. I will never use their services again. I did contact their customer servic and received an email back saying that's their price.

External drain still clogged. Next step would have been costlier but no guarantee on that too.

It was an emergency and they came out and did it. It was a series of visits. We had some issues and had to have them back but once that employee was no longer with the company, everything was fine. They corrected the problem.