Approved Pro
Sofia's Cleaning Express
Maid Service, Post Construction - Clean-up, Range & Hood Cleaning Service,
About us
12 year of Commercial and Residential experience. All supplies and equipment included, Eco-Friendly supplies used. Company founded in 2013. Specializes in bathrooms, removing hard water stains and grout cleaning .We specialize in Shower Glass cleaning your Glass will look like new ask us for details about this specialized services. .
Business highlights
Se habla espanol
Emergency services offered
12 years of experience
Services we offer
Carpet cleaning, Residential and commercial cleaning. Move in & Out Cleaning, Post Construction Cleaning.. Shower Glass Specialist. Your glass will look like new ., junk removal.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.669 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 9% | ||
| 4% | ||
| 6% | ||
| 1% |
Showing 1-25 of 69 reviews
Elizabeth K.
Nov 2024
They did an excellent job of getting my home ready for a walk through with my landlord. I got my entire deposit back!
Erin A.
Jul 2022
We contacted them for an emergency move-in carpet cleaning. They did a great job!
Mary C.
Apr 2021
Sofia and her crew did an outstanding job, if we were staying in this state I would hire her to do monthly cleaning. Superb job !!!!!!
Carrie F.
Apr 2021
Amazing work!!
Paula S.
Mar 2021
Professional and thorough. Exceeded my expectations. Top to bottom cleaning.
Raymond C.
Feb 2021
It went very well. Some things didn't get done because of time limit. They can be done at the next viset. Other wise she did a great job and would like to have her back again
Trudi G.
Oct 2020
They did an amazing job. Will definitely use in the future.
Jody M.
Sep 2020
Very good,
Caleb H.
Aug 2020
Awesome. They came in with happy attitudes, and left us with a home that would look brand new if we repainted. I highly recommend them.
Wanda R.
Jul 2020
Extremely well
Jean D.
Dec 2019
I had to cancel this appointment due to a death in the family I asked for a refund of the 83.00 that I paid to this date haven't received my money. Is this normal for your clients? $83.00 is a lot for me to lose, I have called but no reply.
Response from Sofia's Cleaning Express
"Hello [Member Name Removed], I'm sorry to hear this. But I don't seem to find your information on my list. Where did you send your money to? If you could please send me your number so I can get back to you."
Jennifer S.
Oct 2019
Excellent. Thorough and efficient, several light fixtures dusted.
Chris T.
Oct 2019
The crew was very friendly and did an impressive job! Will definitely hire them again. Thanks for your service.
Carole A.
Sep 2019
They were 2 hours late but did call and let me know. When the job was finished, (I felt they could have been more complete) they tried to have me pay an extra $40.00. I refused and they tried to bargin with me. I said no and paid the agreed upon price, later to find out my son had tipped them $20.00 beforehand. Will not recommend them to anyone!
Response from Sofia's Cleaning Express
"Hello, Sorry you feel this way. The incident on arriving 2 hours late was due to one of the employees leaving the key in the car. I do apologize for that. About the extra $40, that was taken into account for the reason being that we went a bit over the exceeding time. As for the tips, we never expect being tipped. Thank you for the feed back, I'm sorry you didn't have a great experience with us. Sincerely, Sofia"
Melanie P.
Sep 2019
Excellent. Sofia was prompt and clear in her communication with me. She arrived on time and was professional. The house looked fantastic when she and her assistant were done. I specifically requested cleaning of the inside of the garage door - and I was not disappointed. Sofia forgot to take before and after pics (they would have been good ones). I highly recommend Sofia.
Response from Sofia's Cleaning Express
"Hello, Thank you for your kind review! We are glad that you were satisfied with everything! We work our hardest to make sure everyone is pleased with the cleaning. Your kind words are very much appreciated."
Catherine K.
Jul 2019
Excellent experience. They were friendly and professional, did more than I expected; organized as well as cleaned.
Chris B.
Jun 2019
Very well,they’re now coming on a regular basis!
Yvett M.
Jun 2019
The ladies were very nice and worked hard. They did a great job.
MaryAnn W.
Jun 2019
Great work - Windows sparkle - bathroom clean was perfection and my floors look so good I've started wearing socks only inside! Both Sofia & Angelica were a pleasure to work with.. will hire again.
Stephanie F.
Apr 2019
Left me with a sink full of dirty dishes Did not scrub the kitchen floor thoroughly spots were left on floor
Virginia B.
Mar 2019
Didn't call when unable to locate my home. I had to call company & then go meet them . A few Small Items were broken during cleaning ( accidents happen) BUT they never mentioned it. Asked them to concentrate on higher cleaning during their 3 hrs as I have a bad shoulder. Didn't happen. Expected tip - when none given- not even a good by. Good By to Them
Bruce P.
Feb 2019
Sofia was prompt and her team did an excellent job. We were very pleased and satisfied with the work and results. Our house sparkled and is ready to sell. Our Realtor also took her business card for future clients
Jody M.
Feb 2019
They do a good job
Lisa T.
Feb 2019
GREAT. Sofia responded to my request immediately. She was on time, explained what she would be doing, and her plan. She let me know when she was close to being done. I felt completely comfortable with her and her staff in the house. They were efficient, friendly, professional, and did a great job.
Annette Z.
Sep 2018
Three ladies showed up barely spoke English. It was hard to communicate with them. They spent 4 hrs and only cleaned bathrooms (3 of them) from eye level up. The kitchen was done but not the inside of the oven. Living room was cleaned. None of my bedrooms were touched. My shower curtain in the master bath wasn't put back up correctly. I don't think it was worth the price paid.
Response from Sofia's Cleaning Express
"Hello [Member Name Removed] we are so sad to hear that you weren't satisfied with our cleaning. We're sorry to say but there was not much that could have been done due to the fact that the house was not prepared for a cleaning. If the house would have been a bit organized it would have been a lot more easier to move around and clean. My team thought that they did not accomplish what needed to be done but for them it was impossible to finish with such a mess. But again my apologies. If you need organization before a cleaning we can gladly help you with that. Thank you!"
Licensing
Insured
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FAQ
Sofia's Cleaning Express is currently rated 4.6 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Sofia's Cleaning Express accepts the following forms of payment: CreditCard
Yes, Sofia's Cleaning Express offers free project estimates.
No, Sofia's Cleaning Express does not offer eco-friendly accreditations.
No, Sofia's Cleaning Express does not offer a senior discount.
Yes, Sofia's Cleaning Express offers emergency services.
Yes, Sofia's Cleaning Express offers warranties.