Approved Pro
Primecraft
Bathroom Remodel, Kitchen Remodel, Asphalt Shingle Roofing Installation and Replacement,
About us
At PrimeCraft, we specialize in roofing, kitchen remodels, and bathroom renovations—the upgrades that add the most value and comfort to your home. Whether you're replacing an aging roof, updating a dated kitchen, or transforming your bathroom into a modern retreat, we deliver expert craftsmanship with attention to every detail. We proudly serve homeowners throughout Thurston and Pierce Counties, offering reliable service, honest pricing, and high-quality results. With nearly two decades of construction and remodeling experience, our team is equipped to handle everything from simple repairs to full-scale renovations. We believe in clear communication, clean worksites, and exceeding expectations from start to finish. Reach out today to schedule your free estimate and discover why so many local homeowners trust PrimeCraft with their home improvement projects.
Business highlights
Se habla espanol
Emergency services offered
Veteran owned and operated
20 years of experience
Services we offer
General Construction, Kitchen and Bathroom Remodels, Roofing Installation, Repairs and Replacements
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.328 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 14% | ||
| 4% | ||
| 0% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 28 reviews
Stephen N.
Sep 2025
Kitchen Remodel
Vasiliy was able to accommodate my approach our kitchen cabinet replacement project as a part DIY - part contractor collaboration and was able to accommodate my schedule. Very professional from start to finish and worker was friendly and took care to get the job done right.
Jennifer A.
Aug 2018
Bathroom Remodel
When Andre first arrived for the estimate, he was courteous and prompt. He requested a large deposit but indicated his team could start very soon and handle the project 'no problem'. From there it all went down hill. They did not start on time and then did not get the required permits. When the inspector arrived, Synergy disappeared and found another job to work on. They left my house a mess. They came back to get their tools and have done nothing to get the proper permits or finish the job. They have not done the promised work. They are a textbook example of the worst type of contractor, taking a customer's money and disappearing with the project incomplete and my house torn apart.
Andrew S.
Jul 2018
Bathroom Remodel
They do not complete their work, they keep taking money before they complete the work, or they stop working. They want you to keep paying them before they finish anything so they do not honor their contract.
Jim L.
May 2018
Bathroom Remodel
The team was very professional and real craftsmen. They did a beautiful job for us.
Rita A.
Jul 2017
I wasn't totally satisfied with the work and asked for someone to come back to finish it properly. They did that, but took some back and forth talking about it. I also think the price was too high for the amount of work done.
Julie M.
May 2017
Bathroom Remodel
This team has it all - professional from the initial contact to the final inspection. Employees were on time, on budget and fun to work with. Would recommend Synergy and look forward to working with them again.
Response from Primecraft
"We are very glad your are enjoying your newly remodeled bathroom - look forward to working with you again soon!"
Paulo A.
Apr 2017
They were very professional, prompt, and they kept me informed. They did a great job replacing the trim on my windows. Told me everything they were going to do, and they were awesome. Gave me a reasonable quote, and they did everything they said they were going to do. Happy with their service!
Response from Primecraft
"Thank you for taking the time to post a comment, it is appreciated!"
Marvin W.
Mar 2017
They renovated my garage, widening the opening and getting another firm to install a new automatic door opener. They discussed my needs and priorities with me beforehand, recommended what should be done, and gave a reasonable quote. Courteous, always came on time, left the site clean and neat. A good experience.
Response from Primecraft
"Thank you for your feedback - glad to be of service!"
Samantha B.
Jan 2017
They called me personally to see if they could come repair my door 2 days early knowing that it was an emergency for me. Thank you!
Response from Primecraft
"Thank you for your feedback!"
Jerri S.
Jan 2017
Kitchen Remodel
This company is very collaborative and concerned with customer being satisfied with their work. The people who do the work are meticulous. I love my new kitchen.
Karin H.
Dec 2016
Andre and Toliy completed a great drywall project in my bath and laundry room. They took time to explain delays for drying times before proceeding with texturing and painting. They were courteous, pleasant and cleaned up. I would definitely call them again.
Beverly S.
Nov 2016
Courteous, professional, prompt. I'll hire them again!
Response from Primecraft
"We appreciate your feedback - thank you!"
Janie P.
Oct 2016
Andre is very polite and professional. I am still waiting for the deck to be sealed. That was not part of original job. They will return and be paid seperate for staining/ sealing. Left under porch messy, would have been perfect 5 if clean up was better and had over 2 weeks with no contact during a new hire process at company. Team was great and friendly. Great work so far.
Roger B.
Sep 2016
Great communication. Took pride in customer service.
John W.
Sep 2016
Late for work but did an excellent job of painting my front door.
Roger B.
Aug 2016
Was ready to list property for sale but needed to have the deck refinished. Excellent communication with every one and expedited service was greatly appreciated. Deck almost looks brand new!
Joel H.
Jun 2016
Bathroom Remodel
Quality work for fair price. Took longer than originally estimated.
HOWARD L.
Jun 2016
They were punctual, cleaned up work area after they finished, and outstanding workmanship.
Caryn H.
Jun 2016
They did not start the work when I was told they would and things went downhill from there. They were to patch what hadn't already been patched and finish some of the repair patches that had been started. They used a paint I had specifically told them I didn't want using a spray gun that either didn't work properly or the user was inexperienced. The bathrooms were done by hand and messily. I walked through with the owner and project manager and not all of the items were ever completed. On the exterior, only partial repairs were made when I paid for all repairs to be made. Minimal exterior painting was messy. Roof and gutters were cleaned well, that's why I gave three stars.
Virginia S.
Apr 2016
They were very professional and friendly. They arrived early and worked consistently. They finished the job promptly. They were respectful and considerate. It was very pleasant to do the garage improvements.
Stanley C.
Mar 2016
Bid and work completed within 48 hours.
Chris S.
Feb 2016
Professional
Martin L.
Feb 2016
They showed up when promised and they finished on time. Nice to deal with!
Isaac A.
Feb 2016
We hired Synergy Services to install new flooring in our rental home through our property management company. We live in a different state so we had to put a lot of faith in them and they definitely came through! The work was completed on schedule, and they sent several pictures of the final product which looked great. And our tenant was very happy with the results. Rates were very reasonable compared to other quotes we received. They even worked with us to track down flooring that perfectly matched other laminate the builder had installed. We definitely plan to use them again for future repairs!
Irvin D.
Feb 2016
Prompt in answering request & on time and very good service.
Licensing
Licensed*
Trade License Number
PRIMEL*762M2
Trade License Locale
WA
Trade License Expiration
12/02/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Primecraft is currently rated 4.3 overall out of 5.
Primecraft accepts the following forms of payment: CreditCard
Yes, Primecraft offers free project estimates.
No, Primecraft does not offer eco-friendly accreditations.
No, Primecraft does not offer a senior discount.
Yes, Primecraft offers emergency services.
Yes, Primecraft offers warranties.