Pro Roofing NW

Excellent experience, excellent roofing product. Highly recommend.

Had whole 1 story roof replaced with asphalt shingles, about 2100 Sq/ft. Great team of professionals from beginning to end. Great communication throughout. Understood scope of project as I wanted it. Explained alternatives for better quality product and longevity. Slight up charge but worked with me to bring it into my budget plan. Finished on time and left the property neat and clean.

Our roofing team from pro-roofing were very professional and prompt. our representatives Alex / Chris were always keeping us up to date on next steps. We would definitely recommend them to friends and family.

Excellent quality and communication, and highly recommended.

It was great

The communication was impeccable! Estimate was spot on. My roof was in bad shape and one spot needed major repairs. I was sent pictures and the additional repair cost was fair and the work was professional. I was please to see the workers wore fall restraints and there was evidence of a Safety meeting. The work was completed in 2 days with full replacement of the plywood. The whole process was seamless and they did what they said they would do.

This is a really great company to do business with! They exceeded our expectations, and we appreciate the professionalism they showed!

They got it done in record time. They got the complex roof done in 8-9 days compared to others in a neighborhood that took 4 weeks. They clean up after themselves and they worked hard to get it done. I had a very good looking roof after it's all done.

PLEASE READ IN FULL] If I could give this roofing company (and Nu Ray Metals) zero stars I would, they are untrustworthy and lack ethics or integrity, DO NOT EMPLOY THEM UNDER ANY CIRCUMSTANCES. Ok, so I’m a 20-year retired Navy disabled veteran. I worked my butt off so that when our family finally got our forever home, it would be just what we wanted; a nice little house with white paint, black trim and a BLACK roof, not green, not gray, not grayish green, BLACK. And for $25,000.00 I should be expecting a professional roofing company to be able to handle the simplest of requests. Because for that kind of money, you should expect great work, not shabby crap that you’ll regret for the next 30 years. When I contacted them and asked them to show me their catalog of options, I was quite clear on what I wanted. I’d had several estimators come by, but Gary, Pro Roofing’s sales guy, seemed to be an honest fellow that knew his product. So, when I saw that they had Nu-Ray metal roofing in True Black and Matte Black, I asked what the difference was, to which he (and every person from Pro Roofing NW AND Nu-Ray Metals) replied, “the Matte Black is the same as the True Black, just not as glossy”. Seems like common sense, right? Seems like this should be clear-cut right? NOPE!!!! Nowhere in the catalog I looked at (the Nu Ray metals Architectural Guide) did it say anything about asking for samples of the roofing prior to installation, and good old’ Gary didn’t have any samples with him, but I was certain of what I wanted and explicitly pointed it out to him on his catalogue (see photos, if attached). When they delivered the roofing material, it was upside down and covered in blue film, making it hard to see what color it actually was. My house has a daylight basement, so if you are in the backyard, you are straining to look up on top of your roof, from an area that is two stories high compared to the front of the house. I believed that what they were putting on my house would be just like true black, only less glossy…a matte black. So, when I got home on the day that they finally started working on the front, I told everyone to stop working, full stop, right now. The roof that they were installing, that I could now clearly see, was super- duper-gray, a very different from the color that I’d asked for, and definitely not what I was willing to pay $25,000.00 for. Well, the folks at Pro Roofing NW finally came out to see what the problem was, and right away saw that what they were installing was actually “Charcoal Gray” (per the pamphlet, see photos) and not Matte Black. I even called the Nu-Ray distributors in California and Washington to see what colors they offered, and still they described the Matte Black as “true black, but not as glossy”. Additionally, I looked up PPG Kynar, NuRay’s Paint supplier to see what colors the roof was licensed to be painted; in the USA the roofing materials NuRay can use only come in one type of Black, everything else is gray (bottom of this page- [*** Link removed ***] At first Pro Roofing Northwest’s Managers seemed very much “on my side” and assured me they would get Nu Ray metals to either give me a new roof or foot the bill for this “mistake” in full. Gary and the Managers at Pro Roofing NW met with me a few more times after that, assuring me each time that they would take care of me. But instead of taking responsibility, Alex, the owner of Pro Roofing NW decided to blame it on Nu-Ray and demanded aggressively in writing that I pay in full. I'm angry that I had made the monumental mistake of trusting this company. So, in the end, Pro Roofing got paid (I paid under protest, on the advice of a lawyer) and Nu-Ray metal got their money too. But me, the customer, I got screwed. Please don’t make my same mistake, choose anyone else. Don’t use Pro Roofing NW and don’t use any company that uses Nu-Ray metals. I deserved better, and so do you. I should have taken their other 1-star review to heart, but maybe you'll read this and choose better.

Everything went very well. The estimator was on-time, polite, knowledgeable and offered very good suggestions. The crew worked very hard and did a professional job. They did some follow-up work in a timely manner.

wonderful. very thorough

crew did a great job. from the time material were delivered to completely finishing the job these guys worked over the weekend to get it done. clean up was great, attention to detail & punctuation are very important in my book. Pro Roofing exceeded expectations. Solid job for a solid price.

From start to finish this was a great experience. I knew the shingle type I wanted and went in search of roofers with master qualifications. Pro Roofing offered the most shingle color options and beat all others in price by 20%. They are new to the South Sound area, but have a lot of business in King Co. They came in, were very professional throughout the project. The clean up at the end of each day was terrific, including making sure the neighbor's yard was also cleaned up. The completed roof looks terrific and I would recommend them without reserve.

I cannot say enough about Pro Roofing NW! Max is the best! He came out and gave us a thorough estimate and addressed all of our concerns and had solutions for every curveball we through his way. This included installing a cowling for a future wood stove in the roof during its replacement. All the staff I talked with throughout the process were nothing but amazing and kind. Gutter install went without a hitch as well, and the installer was very accommodating to our needs and requests. Wonderful company ran by great people. Highly recommend!!!

We were quite pleased with the work that Pro Roofing did and would use them again. We had to do this job in the fall (never an easy task in Seattle in the fall), but they managed to schedule around the rain. There was one issue a week later but they immediately stopped by and fixed it. The roof looks great and they had a competitive price.

Excellent company. Max Capestrani was our sales representative. He put some details into the roof change that improved stability and curb appeal. Pricing was competitive . Francisco was our project foreman. He kept us informed on a dAily basis of the progress of our project including late starts due to weather or weekend work. He was very knowledgeable , and we now understand why he is in great demand . The Project was completed on time. Site was clean when they were done. Pro Roofing exceeded our expectations in every way.

Wonderful! The roof looked wonderful

I cant praise Pro Roofing NW enough, compared to my past experiences with contractors they have show us that you can get quality and professional work done. From the initial sales consultation to the team that fitted our new roof everyone was a please to interact with and delivered an A+ service.

Pro Roofing did a great job. Incredible attention to detail on a complex roof with dormers and high pitches. Since they lifetime warranty the install work, after the install was complete they had their own inspector review the work to ensure it was done right with no issues found. I also purchased the annual maintenance package so they will maintain the roof keeping it in good working order.

Arrived and started work without introducing themselves had to run arround and close the skylights and windows. Used a Ryobi pressure washing to clean everything. Pressure washer forced dirt off the roof into the rooms with skylights never had this happen before. Composite roofing was impacted as the house is now surrounded by roofing granules forced off the roofing tiles.

We had a very good experience with Pro Roofing NW and I would highly recommend them. From the moment the sales representative came to our house and spent time explaining all different options, to the great communication with their office scheduling appointments and sending quick text messages for confirmation, ending with the actual clean and professional work done by the people replacing our roof and installing two new beautiful skylights, all I can say is that we are very happy with the results!

Pro Roofing did an excellent job putting a 60 ML PVC solution on our roof! Originally it was tar/gravel that was replaced by asphalt shingles in 1998. It had many issues including water damage, old chimneys/vents and a flat garage. Pro Roofing had innovative solutions for all of our concerns. Our new roof turned out very nice and has a modern look! We would not hesitate to hire Pro Roofing again!

This are was great, we knew there would be issues with rafter tails, they took care of that and made some other modification repairs that the builder screwed up. We were so happy with them that we bought the a pizza luck on their final day. Would not hesitate to use them again.

Excellent job. The new gutters were installed quickly and efficiently. Josh at Pro Roofing is great to work with. I will keep this company in mind for any roofing needs.

What an honest and ethical company! I read AngiesList reviews on a dozen of different roofers and ended up with Pro Roofing due to their lifetime warranty. The bid was competitive and they got us scheduled pretty quick. Once the job was done, I noticed that not all the soffits were replaced with new plywood while I had specifically agreed with the sales rep on replacing all of them. I only had to mention the miss to the project manager once. From there on, he admitted that there had been a mistake and they would get it taken care of. I did not have to call back and remind them to fix it, it was all taken care off for us and fixed. I can imagine the alternative, where I would have to chase after a company to admit to their mistake, let alone fix it. Now we look forward to many years from the new roof and making use of the lifetime warranty if anything issues arise.