JUANITA FIRS 76

I dropped off my vehicle in the morning and picked it up in the evening. There were 2 workers; one works the service department and one runs the office. They left the vehicle clean.

.

unknown

It's kind of like a family owned gas station that does mechanics and they're pretty good. The father, son and daughter work there. I've always felt like they give you a fair price and that they did pretty good work. The only problem I have with that place is one problem with my daughter-in-law's car that they still haven't resolved after having it in two or three times. I had them fix a couple of different things, paid for it and still the problem exists. We have to go back and I'm sure they'll take care of it, but it's just a matter of getting the car and bringing it in there. Other than that I like them. I think they are fair priced, honest and very helpful. They always helped my mom when she went in there. They would pump her gas for her as a senior citizen and I thought that was very nice. They're an old "Ma and Pa" kind of place. We've spent a lot of money up there over the years. It was just that one issue that I'm really a little disappointed in, but we got to get it in there and have them do that. I think they're very professional. They're convenient. We can always get the car in right away and they call us back right away, so it's okay.

unknown

unknown

My family has taken our cars to Juanita Firs for years.  They are family owned and all the staff are good people, helpful and knowledgeable. The gas isn't the cheapest, but is good quality and they have earned our loyalty.  They will tell you if there is any work that they don't feel qualified to do, if there is work that really doesn't need to be done yet - and when it will probably be needed.  They have a Sunday afternoon special gas price, Kickback Card loyalty program, and free car wash with 8 gallons of gas.  They seem to be as good as the dealer for routine maintenance and the repairs that they do, and cheaper and friendlier.  They don't try to change filters that don't really need it, etc. They will install burned-out bulbs for just the cost of the bulb while you wait or pump your gas.  One time they actually drove somewhere else to get the bulb when they were out of stock - cost was still just the bulb.  We like that we can drop off our car late at night or early and there is someone there to take notes and hand the keys to and explain the bill.  There is a bus stop right on their corner that I've used a few times to drop off or pick up a cars. They now do Emissions Testing which used to require quite a drive and inconvenience - seems like it costs more than the state-run place - I haven't use that yet

I made an appointment for an oil and filter change.  Staff was courteous and welcoming.  Service was performed promptly and accurately. I will use Juanita Firs 76 again.

They are a pronominal organization.  I know the owner, known them for about twenty years.  He just keeps it in tip top shape.  His employees are conscientious.  You get free coffee and a lot of magazines. There is a really good car wash behind.  I can't say enough about them.

I received a coupon for a free oil change from a friend who highly recommended this station.  I found them exceptionally professional and thorough.  They recommended winterization (which I was going to ask for anyway) and saw that I needed three bulbs replaced... so my total bill was $33.00, with a complete printed itemization and a free oil change coupon for a friend--and I'll get 10% off of my next service after my friend has an oil change!  They even gave me four free car washes!  MUCH more professional and thorough than the station I've been going to for 42 years and has recently let me down on several occasions!  I'll be a customer of this Juanita Firs 76 station forever!

They are excellent. They took all the time needed to find out what was wrong with the car. The people that work there are very friendly and the owner is very knowledgeable and very hands on.

They inspected the oil leak and determined that the last oil change was performed in a sloppy manner.  They cleaned up area and performed an oil and filter change.

Everything went very well. When you arrive and give them your keys, they explain every thing they are going to do. They give you an estimate of the cost and tell you if anything unexpected is found wrong with your car they will call you. They also tell you when your car will be ready for pick up and call when it is ready. Everyone one you come in contact with who works there is courteous and professional. Always call for an appointment. They may be booked a week in advance. We started going to Juanita Firs 76 because we were referred by friends. We continue to go there because we have found them to be honest and they have integrity. We refer Juanita Firs to anyone who needs a gas station or wants to have their car or truck serviced.

One of the better priced car washes in the area. Does a good job and gets the grime off quick. I got some kind of groupon deal on 3 car washes and it was money well-spent.

I was able to leave it and they called 3hrs later and said it was done it drives great and they charged the estimte I was given

The experience has been good. In terms of customer service and pricing, I feel they are good. I have been happy going there.  

Great experience and we now go there all the time for oil changes. This is a second generation service station that aims for best customer service. You won't go wrong here.

Please see above

THEY WORKED ON THE CAR AND SAID IT WOULD PASS AFTER THEIR WORK. IT FAILED AGAIN. WE TOOK IT BACK AND THEY WORKED ON IT FOR 4 HOURS AND COULDN'T FIND ANYTHING ELSE SO THEY GAVE US ALL OUR MONEY BACK. WE HAVE TAKEN OUR CAR THERE OVER AND OVER AGAIN. THEY ARE 100 % HONEST AND ALWAYS DO A GREAT JOB. I WOULD RECOMMEND THEM TO ANYONE.