D Hughes Roofing

Roof was nearing the end of its lifespan; we decided to replace before it failed. We had a good recommendation from a neighbor who had her roof replaced by D Hughes Roofing. The work was well done. The crew was excellent. We also had the roofs on our sheds replaced to match. I wish we had been given better warning about how much debris to expect in tearing off the old roof so we could have done more to protect the areas under our bathroom skylights as well as the plants and soil beds adjacent to the house. The crew did a great job on the roof and with cleanup. When we noticed that their truck had leaked oil or transmission fluid onto our driveway, the company sent out a crew to replace the stained pavers. I appreciate that they went the extra mile to make things right when there was a problem. We're very happy with the new roof.

Had to wait two months for my new roof ,but it was well worth it.

Roof is great. Didn’t have to babysit workers at all. Love their warranty!

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Dick came by and explained the whole process to us.  We got to look at samples and he gave us what seemed to be a balanced opinion on which product best suited our needs.  He didn't try to steer us to the most expensive stuff, either.  I was a little concerned that I was missing something because his bid was significantly less than what the bigger players had quoted us.  We decided to go with D Hughes and were really happy with the results.
Crew arrived on time and did the job in half a day.  The roof looks great and has held up very well since the job.  They also did a great job of tidying up everything when they were done.  Would definitely use again.

Our neighbor recommended them to us, and we are pleased with the results.
They really did a great job, and our house looks so much better! They were able to fit us in early as I was almost 9 months pregnant and really didn't want to have roofers here while home with a newborn.
We did find a few roofing tacks around the house after the first day, but when we mentioned it, they came out and picked them up promptly. The whole job on our 1600 sq foot home was done in 2 days.

While it was several years ago, my husband and I remember being extremely pleased with the price and the service.
They did an excellent job, on time, and on the bid price. They made adjustments to roof vents as requested. I would definitely use them again.
(We made the mistake of also contacting the "famous name" roofing company. Their bid was twice the price, and the company rep was obnoxious.)

D Hughes roofing was one of several bids we received for our roof project. Hughes was not the cheapest or most expensive but seemed very experienced, knowledgeable, and willing to work with us in getting our job done. We were able to pick an approximate start date well in advance and Hughes accommodated that. His crew was a friendly hard working bunch that paid attention to detail.

They had to cut back and pry up siding to install new flashing as well as spend a lot time getting new flashing around our 7 skylights and several plumbing vents. They also opened up the roof in one area so I could replace a bathroom vent fan. They did a great job, worked hard and quickly but would stop in an instant to answer any question or concern I had. Everything from tear off to clean-up was very well done.

Replacing a roof is a big expensive important job and it was great to have the job done by such a capable company. Thanks to Dick, Jose, Felix, Leo, Jimmy and all of the others for a job well done.

Fairly well. The crew was shorthanded therefore the install took longer than expected or estimated. Clean up at the end of each day was not as thorough as we expected. This could have been caused by a short crew working long days to get the job done as quickly as possible. Overall it went fairly well.

I cannot begin to say what a pleasure it was to deal with this company. The crew was on the job when they said they would be and finished ahead of schedule. This company actually came to Fircrest which is not in their normal business area. The crew kept yard and surrounding yard free of debris everyday that they worked. The crew was polite when i asked questions and Mr. Hughes followed up every few days to see if i was satisfied. After the job was complete I had a call to thank me for my business. I would use them again for any repair to my roof in the future.

Dick and Kelli are great to work with. The pricing was great. Their crews kept the job clean and made sure they did not block the driveway for the renters.
I'm glad we chose D Hughes roofing. No hassles and a great roof.

We called on D Hughes based on a referral from a friend. We were more than happy with the recommendation. The crew was on time, courteous, professional and got the job done earlier than expected. After a lot of headaches redoing this space, this was a pleasant experience. I have recommended them to several friends since and have had nothing but good feedback.

The replacement went quickly. The crew was great and cleaned up the worksite every night before leaving. We received a very reasonable price for the Custom-Bilt metal roof. Of the five roofing companies we interviewed, Dick Hughes was one of the nicest contractor to work out a quote. He was not high pressuring us by calling every week like several other contractors. Nor was he the type to use the high pressure tactic of ' super deal is only good if you sign today'. He gave us a few weeks to decide. Dick, his wife Kelli and their crew were the nicest people to deal with. I would highly recommend them to everyone.

My home had a 22 year old cedar shake roof, repaired twice before but still showing a lot of wear. It was probably leaking a little. Decided this was the summer for complete re-roof. Contacted (5) Roofing contractors, met with them at the house, asked a lot of question and got detailed bids from each All are top rated Angie's List for my local area. We had a personal reference for the companies.

The job specs in each bid package were remarkably the same, except for one which included a very different (and expensive) roof ventilation design.

Otherwise, the specs all described the same tear-off, disposal, daily site cleaning, new ½ CDW plywood over the skip sheeting, flashing metals, vents, new skylights, CertainTeed Presidential shingles and the required roofing paper and installation practices needed to meet the 40 year manufacturer’s warranty.

There were differences in the ‘installation’ warrantees. Some lifetime, others a fixed # of years. There was a wide range of total project pricing. It was easy to throw out the 3 most expensive bids. This may be the biggest project that affects your home, short of a remodel. So what made the difference on our final choice?

I choose DHughes Roofing because: 1)Dick clearly had the best priced bid, 2) after meeting I just knew I could work well with him. 3)we had a reference from a co-worker.

Materials delivery and the job started on schedule. Tear off and re-sheeting got underway, but interrupted by a day of heavy June rain. My attic inspection showed that the crew protected the house from leaks, as was promised. The shingle installation took several days, due to complex roof lines and return of the June heat. The crew, led by Jose and Felix, protected the hot shingles from scarring during their work.
Rot was found in a false chimney structure, so Dick arranged for his Carpenter to repair. Work started on time the scheduled morning. Extensive water damage from years of leaking was found. The carpenter, Jeff, proposed a re-build with a much improved design, instead of a 'repair'. Dick, Randy, Jeff and I talked it thru and agreed this was best. Each day of the re-build process started on time, and the finished job (both complete roof and chimney box) look fantastic. It took a while before the new skylights were installed, mainly due to heat on the finished roof.
I felt I was able to stay very engaged in the project throughout. Even with the added labor and materials cost for chimney rebuild, the total price was still very fair. As a nervous homeowner, I definitely had questions (and a few issues) throughout the entire job, and they were answered to my satisfaction either in person by Dick, Randy (his Dad), the roofing crew leads, or on the phone. Emails are not the best way to communicate here. We didn't really have a final walk-around buy-off of the project, but since we'd worked thru all those items during the job I didn't push for it. Still it was a bit of an odd way to finish.

We are very happy with the results. It took years of age off the house’s appearance, and gave it a much more striking appearance. This was definitely well worth the money.

Do look at your selections outside in the environment.
These folks even offered to put some up so we could make our color selection more confidently.

We requested estimates and interviewed 4 different roofing companies before deciding on D Hughes Roofing. The estimate they provided was reasonable (not too low) but not overpriced. We had estimates ranging from 7K to 20K. The representative from D Hughes was on time, knowledgeable, and thorough. He made reasonable suggestions on what we needed and what we could do with out.
D Hughes also helped us obtain financing for our project - and while there was a mix up at first - with the interest rate coming back too high - it was quickly corrected as soon as I pointed it out. At that point Kelli (Dick's wife and partner) took over the book keeping and provided me with several options with various interest rates and payment plans and we were able to quickly come to an agreement on which plan best suited our needs.
Then, as luck would have it - a house we had been interested in previously came back on the market again - so we jumped at the chance and put a contingent offer on it. This made getting our roof completed suddenly urgent, as it needed to be repaired before we could put our house on the market. I called up Kelli and explained this to her, and even though I had been lollygagging for a couple of months getting our paper work done, when she heard my plight she immediately re-arranged some things and had us on the schedule by the end of that same week. And even though it was the middle of the winter/rainy season, by keeping track of the weather and working in between rain showers they were able to have my roof replaced and ready for market with in one week.
In addition to Kelli's excellent customer service - the crew that worked on the house were prompt, polite, and efficient. They were mindful to protect the plants and trees around the house and cleaned up great! And most importantly the roof turned out beautiful. We received several compliments on it, multiple offers on our house, and were able to sell the first weekend. And I truly don't think we would have been able to with out D Hughes roofing.

Where to begin on my experience: 1. The shingles no longer have a manufacturer’s warranty due to the lack of lower ventilation. 2. The roof does not meet the code required for ventilation in Snohomish County. After taking additional measurements, D Hughes Roofing found the ventilation to be under county requirements! 3. With no eaves, there are visible gaps between the new roof and the wall. (allows insects such as yellow jackets in to build nests) 4. Upon contacting D Hughes Roofing, they came out and said that the gaps between the roof and wall were not their fault but they could put up a wire mesh to fill it in. They never did. 5. I began calling them when it came to my attention that the roof had a ventilation problem. This was when I was adding much needed insulation to the walls and attic. This was in May 2012. 6. I offered to pay the difference for the installation of a smart vent since this would bring the roof to county requirements and I did not want 10 attic roof vents added to the lower eaves. Once again, my calls go to their answering service and they will not return calls. 7. By blocking my phone number Phillip answered the call and referred me to call the owner. I have left numerous messages asking him to call but cannot get a response.
When you are looking for a roofer warranty is one of the most significant factor as to knowing you roof is going to last. D Hughes Roofing not only does not honor their warranties but due to their incompetence have voided the manufactures warranty as well. I would not recommend them to anyone and would suggest that no matter what the offer you go elsewhere where warranties are honored.

Dick Hughes roofing is the best! He and Kelly, who run the company were incredibly responsive in coming out to look at our roof, give us a competitive bid and help us decide what we really needed for our house. Their crew was incredibly nice and professional. They did great work, kept everything nice and clean, showed up when they said they would and finished in record time.I truly appreciate that they made the process so easy and were so professional. I have already referred Dick to several other people and look forward to doing so again.

I was looking to replace our 20 year old shake roof. I kind of looked around and got several quotes: I then got a postcard in the mail addressed to resident from Dhughes roofing. The card had the usual information, but, said top rated on 'Angies List' and this got my attention (and I wasn't a Angies list subscriber).

I called and Kelli came out and gave me a quote: I then had to arrange financing, and then got back to them. They were very price competitive and Dick came out for a final look about to comfirm the price. Felix (the crew supervisor) and his crew came out and did a great job with really no distractions to me or my family (or the dogs). Daily cleanup and no dumpster are real pluses!

I didn't want wood shake again (having it cleaned every several years and the gunk that comes off the shake stains and gunks up the gutters). This new roof was about 1/3 more than shake - but it is maintenance free, doesn't have to be 'cleaned' every few years, and won't stain up my new white gutters (Hughes does gutters, too). Dhughes people have taken the training to put this type roof on.

Do get on the schedule early as the seem to have all the work they can get (and I think we got them 2 or 3 more customers). They can do roofs in the winter - it just takes a bit longer. They can't take a roof off (at least shake) in the rain, but, they can put a roof on when it is raining.

They weren't as good in their responsiveness and punctuality but I would use them again.

I had a great experience with them. I would use them again if needed. They are great and just absolutely wonderful people. We just felt like being part of the family with them. I had a couple of people come over and look at the house and I think they even got at least one order out of it. It was a 50-year old roof. They were just really neat people.

The estimator came at a specific time and then a couple days later brought samples and prices of a few choices. I had one in mind because of my neighbor's roof and that was included in the samples and pricing. We got 3 bids and they were all close. None of the companies were pressuring us. We could have gone with any of them because of the good ratings, but for some reason I liked this small company. The estimator helped me pick a good color, Autumn Blend in the Certainteed Presidential TL. ( what does TL mean?? triple layer, so thick and heavy)The crew worked hard, were polite to me, cleaned up each day and did a fabulous job. We did have some rain, so no roof was removed during rain, but after removal, plywood and then the underlayment was put down quickly. The roofing then applied. . It was done in sections like this. We have a lot places where the roof goes right up against siding and all new flashing was installed in these places. All new plumbing venting was installed. The roof was done according to today's standards and has a warranty.. That is what we wanted.The only thing that worried us was that after we decided on this company and called to get a start date, they did not return our call for a few days. I knew they had jobs in line but would have liked that call back sooner.

They did a great job and were reasonably priced. They did a great job with the quality of the work.