AG Tree Service

They trimmed some of my trees. They offered to do other tree service for an added fee in addition to the big deal, which I declined.

The man who came out did what he was supposed to do, so it just satisfactory.

Fantastic!  Could not have gone better!  Since the space was so limited, the limbs were lowered down one at a time so that no damage was done to the fence or plants below.

They were very nice.  They did the work as stated within the deal.  They did a good job.

The quality of the work was great. They took down 3 trees. They topped some evergreens. My thought was they would come back and trim them because I thought it was included. I called them and they said it would an additional charge. He said he would call back to discuss but never did. I suggest getting something in writing. Clean up was good.

See above.

Because of the location of the branch and the proximity to my neighbors property I opted to have AG tree service remove the branch rather than attempting to remove it myself.
I attempted to get emergency service from AG tree service but due to a miscommuncation the text message was never received by them.  Also I am not sure that the web form I filled out was received.  I called back a couple times and we ended up getting the tree branch removed after the service reps came by to inspect the job.  They quoted over the phone and were able to do same day service.
Later we worked out the payment details a week or so after the job was completed and Adam dropped by my place of business to receive the payment which worked out great.
I think their communication system could be improved which would have helped things go smoother. 
Overall I was happy with the service and would recommend them for similar work in the future.

They were great but they left some kind of equipment behind.

I called and left a message around 9 AM. Within 30 minutes Adam called me back - and was at my house inside of another hour. Adam was very pleasant and thorough in his eval and bid. His crew arrived at my house by 12:30 PM and the job was completed by 3PM including clean-up. These guys know what they are doing and I would recommend AG Tree Service. Call them before the winter storms arrive!

First, I engaged them on a coupon and did not get competitive bids prior to buying the coupon, which turns out in general to be a big mistake for large jobs.  Why?  Because at the point you lock in to the coupon, they have no incentive to be competitive on price.  So I got a quote which was probably competitive with anybody else, but (I find out afterwards) already includes the coupon discount.  So in effect I wasted the price of the coupon and didn't have a chance to get competitive bids.  I guess the coupon might have been valuable if I had thought to get bids ahead of time, including one from him, net of the coupon.
Pros:  they did the job quickly, they were on time, they did good work.
Cons:  I asked repeatedly for a precise statement of work ahead of time, and didn't get one.  This turned out to be a problem because of two issues:  removing the tree stump and removing all the wood from the tree.  I had assumed the former would be included, and it wasn't.  This is not itself a deal breaker, except I didn't know that until they were actually doing the work.  Again, I could have fixed this by getting competitive bids ahead of time, and if he had provided a statement of work as requested.  The second, removing the wood, actually was included in the statement of work I got.  But when I arrived down there while they working, it turns out they didn't actually have a plan for removing the wood that day.  The story I got was that a neighbor had driven by and said he wanted the wood and would come by and pick it up that day, but they didn't have a name or a phone number.  Then the backup plan was that they had a guy who would come by and pick it up in the next couple of days, and I should call them later in the day if the neighbor didn't pick up the wood.  So it turned out the wood was picked up, but somehow the responsibility shifted from them to take care of it, to me. 
Bottom line:  since they did good work, I might contact them again to submit a bit for a subsequent job, as long as it was in the context of getting competitive bids and the statement of work was totally precise.  Otherwise I would not trust them to manage the job well.

They had some delays this morning due to some prior work but did call to let me know they would be later than expected. The original start time was scheduled for 10am. Work crew arrived at 2:50pm. They went to work quickly after I walked them through the yard, and finished up in half the time expected. Every thing was cleaned up and I was pleased with the service. They left the wood in fireplace sized pieces and my neighbor gladly took those over to his wood pile. Overall, a good experience.

Bought a Angies list deal to use this company. Called the owner and he was responsive and came out to give estimate, settled on a half day of work with 4 guys, 2 cutters and 2 workers. They showed up at 8 and started cutting at 8:30, I was home to tell them which trees. Next thing you know 1 cutter has a bad saw bar then another bad piece go and smoking and the 1 worker is smoking and taking breaks. The 1 cutter was quite the worker and 1 worker needed to be told what to do, the other was very helpful and even stayed to finish some cutting as 1 cutter said that at 12 noon they had to leave and finish cleaning up to get out on time.....seemed to me that were more concerned to get out then finish and dropped what ever they were doing....

The price was great, the quality was great.  Colin was careful as he climbed the tree that they took down that he didn't use his spikes on his feet in the healthy tree next to it.  They didn't want to spread any diseases between the trees.  So he climbed the other tree a different way with different equipment.  Their price was a few hundred left for tree removal than other companies I had bid.  
Also, while I didn't pay extra for complete stump removal they took it down so low that I was able to cover that spot with some dirt and I can't tell where it was.
I would say the only thing I was unhappy with (which isn't a big deal, since I was home) was that they tried to stack the logs right next to my kids playhouse and in the middle of my bushes.  I had to ask to have them moved.  The guy I asked then had to ask Colin for permission (Colin, of course, said "Well get it done!").   Then as they were leaving I noticed that none of the patio furniture/fire pit had been put back, so I had to run out there to get someone to help me move it back (which they were happy to do).  But I think if I hadn't been home (which was the original plan), I would have been upset when I came back at the state of the back yard and where the logs would have been stacked.
Lastly, they had some equipment stolen from their truck while it was in my driveway.  Which they were upset about, but overall took it well.  I hope they found it!

A couple cell phone glitches but got connected with my second call. Owner came, estimated job and set appointment for his crew to do the work. He was going out of town but offered number if needed. He made sure I had permission to trim the trees that overhung my property. Workers arrived within designated time frame as I was leaving for work. They avoided using or blocking  the driveway of a  "hater"neighbor  and respected the space of the neighbor who owned the trees. They were careful not to remove the supporting limbs of my neighbor's tree house.  This was an Angie's List Big Deal, and the price they charged for the work over the value of the coupon was very fair. The owner gave me tree care tips, too.

Adam was quick to come out for an estimate and made a date within a week's time which was very convenient. The crew that Adam sent were very professional. They were right on time and went about the work quickly and expertly while paying special attention to avoiding damage to the surrounding plantings. They left no mess and even made sure I got some chippings to use as mulch.

P THE AREA

They were very good with communicating with me.  They arrived a day afer I called to evaluate the damage and remove any threatening branches.  Because the windstorm hit a large area, they were very busy with emergency work and negotiated with me to delay my job which was fine with me.  They worked efficiently, rapidly and relatively quietly - amazing with so much heavy work being done!  They are affordable, reasonable, accomodating and do great quality work.  The coupon from Angie's List really helped too and kept this job within my budget which I greatly appreciate!  Awesome experience!

They were very responsive, give an estimate promptly.  We didn't get a second estimate which would have been good to compare prices because it was over $500 to remove a holly tree that was 20 feet tall.  The came when they said and go the tree out with no problems.  They did a great job of clean up.

We had a great experience from start to finish. They were responded very quickly after I contacted them through the site. They came out to give an estimate  right away and email the estimate to me the same day. They were very flexible when scheduling when they would come out and do the work. The crew was timely, and respectful. We are very happy with the work that was done, and after the recent snow and wind storms we did not lose a single branch from either tree!

I interviewed 5 or 6 tree service providers to get their opinions on what to do about a massive tree in my back yard that even the city planner's office in Redmond could tell was hazardous just by looking at photos. I also wanted to get an overgrown holly removed, since it was touching the roofline of my house and thereby creating opportunities for pest problems in the attic.

I found that tree removal is a pretty competitive field right now. I had two vendors offering to undercut the lowest bid.

AG Tree wasn't one of those vendors - nor was it the lowest bid - but I had a pretty good feel from the guy who came out to look at the job. We are talking about dropping two 80' halves of a tree, part of which was leaning over my house and part leaning over my neighbor's. I needed to feel good about the team's expertise, attention to detail, sensitivity to what a residential customer wants in a neighborhood setting - not, say, a commercial customer asking to clear trees from the future site of an apartment complex on a huge plot of land.

I wrote to AG Tree and said hey, you're not the lowest price bid, but I'll give you the job at the quoted rate if you can throw in some stump & root grinding - and that's what we did.

It took all day. They filled up the chipping truck and had to leave some debris for me to dispose of via yard waste bin, and my yard was pretty well rid of grass in addition to the shallow roots they dug up (not sure how they could have avoided that, though). Would have been nice if the bottom of the tree had been left in 12" rounds instead of 18", since I've had trouble getting people to haul them off due to sheer weight, but 18" is what we agreed to, so there you go.

All in all a good job, no disasters, great price, nice team, and I am sleeping better now that I don't have to worry about a windstorm taking down my house. Definitely will hire again for tree trimming etc. once the pocketbook recovers from this and my other new homeowner expenses.

Adam & his crew are the best around! We had 2-100+ ft trees that they conquered easily. They were on-time, did great work, cleaned up when they were done, and all for the right price! Less than 2 weeks later, we had another tree that basically fell over, I called Adam and his guys were over pronto to take care of business! A++++ to Adam & crew!! Thanks guys!!!

They did an incredible job in a very short time. We also heard later that the price they had given us was very good.

The owner, Adam, came to give us the initial assessment and estimate, and was very warm and friendly. Out of several estimates, theirs was the best price. On the day the work was done, Colon was in charge and was also incredibly warm and friendly. They did a great job with the trees, explained everything they did, and conferred with me several times to be sure I was ok with what they were doing. They did a fantastic job with the trees, and once they were done, did an incredible job of cleaning up. Our yard has never looked better. Highly recommended.