WATERPROOF DECK CO

unknown

unknown

unknown

Scott did a fantastic job replacing our old, worn out deck covering and deck rail. It's been about seven years and we're still happy and would recommend his work. He showed up on time, the project came in on budget and everything went smoothly. The project made a huge improvement to our home.

Scott Dennis looked over the project and gave us a competitive bid. Shortly after beginning work, we discussed future improvements, and agreed on a design change which eliminated a complicated drainage system, required far fewer hours of labor, and fewer materials. When Scott arrived months later to settle up, he demanded thousands more than originally agreed to, even though he spent much less in time and materials. He used nails which were way too long, and protruded through the deck and into the carport below. The deck surface turned out to stain easily ( from furniture sitting on it) and is difficult to clean, even with detergent and power washer.

Late this summer, I noticed a small tear in the vinyl deck surface on our back yard deck. I emailed the Waterproof Deck Company (Scott Dennis) and asked for advice on repairing it, to maintain the waterproofness of the deck surface. This company was the installer of the vinyl surface. Scott indicated that it would best to have him come out and do the repairs. He indicated that he'd get back to me soon and schedule a time to come out. He called me a few days later to schedule the time to come out and make the repair. He showed up at the agreed upon time and made the repair.

The project went well. Work was performed as promised in the bid. No complaints whatsoever.

Scott and his crew were clean, professional, and informative with all details of the project.

The original work was estimated at $2,400, but the additional verifiable damage extended the project and cost. No details of the damage were hidden, and no shortcuts or corners taken to accelerate the work or minimize overhead. No additional work was taken without authorization and estimated extended cost.

This additional work was properly and accurately accounted, with accomodating schedule adjusted to suit.

This ends a long and frustrating history of attempts to stop lower floor water leakage that may have eventually resulted in partial roof collapse.

We wish Scott and his crew continued success in the high level of quality and professionalism they have demonstrated.

I highly recommend Scott and his crew. I selected Scott over four other contractors. I was not disappointed at all. Scott had a great price, was very professional, did excellent work and was very timely. Scott also had some very serious family matters right before the beginning of our project. He balanced all of these demands in a truly professional manner. Scott also scheduled with and was very respectful of our tenants and their schedules. Without hesitation Scott and his crew are top notch.

start to finish Scott andTtravis were great

The 2 man crew that owner Scott Dennis had work this job was outstanding. Both were extremelly professional, knowledgable and very responsive to 'owner inquiries'. They left the site broom clean when they left and really took pride in what they did. It was a very positive experience overall. I am not in the habit of capriciously awarding A's all around...however in this case it was earned and well deserved.

Very smooth, very pleasant men, excellent craftsmanship. They did the work while we were at work, so I saw little of them, but when I was here, they were as nice as can be. I felt confident that after our initial discussions, all was in good hands, and that what we discussed would happen. It all went very well. If I had another deck, I'd have them re-do it.

Projects were completed quickly and the service was very professional

About a year and a half ago Scott's company rebuilt our two leak-prone deck/balconies. They new decks seemed perfect and ceased to leak and had no further water back-ups, as they had had prior to Scott's work. A few weeks ago we discovered that one of the decks was either still leaking or sprung a new leak. Scott had his mechanic return promptly, and again completely re-build the deck No charge. What a great company!

They did a good job. They were responsive and did good quality work.

Scott Dennis and crew showed up on time, worked very diligently according to the plan we agreed on, communicated very well throughout the project, were very professional in their work yet were extremely courteous and friendly as well. They also were flexible to add new projects as needed. For example, when we moved the hot-tub and saw there was no drain in the floor underneath, we immediately agreed to add that to the project. During the project it became clear to me that Scott is extremely knowledgeable about every facet of installing decks due to his long tenure running his deck business. But what stands out for me is his pride of workmanship. Scott's attitude seems to be to do "whatever it takes" to do the best job for the customer - even though this may have cost him additional expense. He's the rare type of tradesman today that puts quality and customer satisfaction above everything else. And for me that was a breath of fresh air! So if you are reading this and wonder what kind of recommendation I would give Waterproof Deck Co, well, I would have to give it the highest of recommendations. Whether your deck needs are simple or complex, I don't believe there is a better company around - Scott Dennis and crew will get it done the right way at a very reasonable price.

They gave an excellent bid to start with. During the project they found some serious problems and solved them. They carried it through the city’s inspection system. I ended up with a solid, good-looking job. I would absolutely hire them again.

I got quotes from 3 contractors. All were about the same price, but I chose this one. We were scheduled for later but he called and said he wanted to start immediately since he had an opening. I asked for a specific color of the duradek and he said he couldn't do that color and gave me a different one instead that I didn't like as well. They left the front porch uncovered with rain predicted even though I asked them to cover it with a tarp. I basically had to cover it myself when I came home and found it. When the tiles were put on the front stoop, I asked to get samples of the grout (I wanted it to match the color of my house). He said ok, but didn't do it. He put in a different color that I didn't like. I had misgivings about the job throughout, but decided to wait until they were done to give them a chance to make it look good. They didn't. On the balcony, the railing was replaced such that the glass in it was no longer straight . It was not even at one end and was touching the wood of the bottom rail. The post looked like it was leaning out when viewed from the top. From the bottom it looked even worse. The post of rail had a diagonal gap between it and the balcony in 2 out of 3 of the posts. On the porch, the railing looked good and it looked all right looking out, but walking up to the house made me want to cry. Granted I didn't include touch up paint in the quote, but I would have if they had mentioned it and a little touch up paint would have gone a long way in making it look better than it did before I scheduled the work. The grouting at the front door wasn't even with the tile and door leaving a lovely little gully on the south side of the house where the wind gets quite fierce in our winter storms. I expressed my unhappiness with the work to the owner, who said he would make the balcony look right by putting wood or covering the gaps on the bottom with caulking, but I didn't want to "cover up" the work. I wanted it done right. He offered to do something to fix the gully at the front door and I agreed, but he was never heard from again. I ended up hiring someone else to fix the rail on the balcony and will have to hire someone to help with the front porch too. The person who fixed the rail did say the rail was left in plumb, so they did that right, but they should have modified the post so the rail looked level. Overall, he did what he said he would and technically, the work was adequate, but the quality was not good, my choices in color and material weren't honored and I wasn't pleased with the result.

The entire experience was great. Scott (the owner) came out to do the bid on a Sunday which was very helpful. During that time (before we agreed on the contract) he provided several tips and suggestions as I was rebuilding the deck. He returned to the job site twice before the installation to ensure all was going well and to answer any questions we had on preparing the surface for Duradek install. While other vendors said the install would take up to 3 days, Scott's crew came and completed the work in a single day. The final product is looks great and more importantly the craftsmanship is solid. We love our new deck and were very happy with all aspects of Waterproof Deck Co.

This project went very well. During the short consultation diagnosed problem, recommended fix, and provided samples of vinyl. Also recommended door be removed so the material could be installed correctly. They were able to start right away and even started a day early. Took 2 1/2 days to complete. Always on time and finished by dark as not to disturb my neighbors. There were always 2 to 3 workers present at the sight. Stayed within original quote although it took extra time/materials to fix unanticipated damaged area in patio floor. They had to leave materials in bedroom during the project and were very respectful of my space. Cleaned up bedroom and front outside of house nicely each day. Reinstalled door, railing and siding correctly. When the left could hardly tell they were ever there. Overall - great price, impressive expertise/craftsmanship and very pleasant, efficient and clean.

This turned out to be a bigger job than Scott first imagined - nevertheless they stayed "on task" and finished at the estimate price - did not try to cut corners or anything like that. The men were professional in every way, and remodeled the deck flooring into better-than-new condition.

Scott Dennis responded quickly, gave me a detailed bid, was prompt and timely in setting a date to perform the work, and showed up when promised. He and the men working for him were very knowledgeable and skilled, did superior work, and finished within the time frame they established. He closely supervised the work and the detail was excellent. The results are better than we expected.

Scott and his team were fantastic. He showed up on time weeks earlier to provide a comprehensive estimate. the team showed up on time to do the work, and finished in a single day. Scott was very responsive throughout the project, and was willing to accommodate special requests. This is a small deck, but there was considerable work involved, including removing and reinstalling rails, siding and a door. The attention to detail was above and beyond!

Scott's first bid was a bit too high for our budget. However, when we asked him to trim it to fit our budget, he was willing to do so, giving us an acceptable bid and a beautiful deck. We have a large (800+ sqft) wrap around deck which was over 20 years old. No one wanted to venture out and few dared to climb the shaky stairs. We now have a showcase deck that we will enjoy for many years. What I really appreciated about Scott was his honest assessment of the existing deck. He told us that the basic understructure of the deck was fine and all we needed to replace was the rotting plywood and vinyl.

He did what he was going to do. He showed up when he said he would be out there to do the work. He cleaned up after himself after he was done working. He made suggestions that I liked when he was there working for me.