Washington Generators & Electric

On time with the original estimate. The other (2) companies were no shows and called later to reschedule. Washington Generator's (Eric) gave me a reasonable bid during the appointment. A week later my Wife and I pulled the trigger and schedule an installation date with Washington Generator's. They were prompt, clean, friendly, and very informative. (2) days after the install a truck took out a utility pole (driver not hurt) and our new Genera kicked into service! We did not miss the Sea hawk game play-off game. I recommend Washington Generator's.

Excellent. I highly recommend this company. Technicians, sales and customer service was great.

Everything went flawlessly from our first appointment until ultimate completion of the job. Washington Electric is operated in a very professional manner by each employee from the owner,to the installation crew, to the office staff. I heartily recommend this company for any electrical service and in particular standby generator related issues.

Everything , all these years has been excellent. Worth every penny. No more winters with out heat and electric for me. So worth the upgrade since I will be staying in my home for the long run ! Great service since day one ! Thanks Wash Elec ! Warm in the winter and cool in the summer !

We had a Generac generator installed a year ago. Eleven months later we received a call from Washington Generators saying our generator was due for servicing. The technician showed up on time (actually early!), he serviced the generator and then answered MANY questions that my husband & I had. He was knowledgeable, professional and just very nice! We are very impressed with Washington Generators & continue to recommend them to others who are interested in getting a generator.

Everything about this Washington Electric installation exceeded our expectations, from the very comprehensive initial on-site evaluation by Eric to the super high quality of the of the installation by Kurt, Jeremy, and Mitch. They replaced our 15-year-old Generac emergency standby generator, which also required the complete replacement of our main electric service panel. They did this on February 8th, the day of a huge snowstorm here in Seattle, but you would never have known it from their very positive attitude and the attention to detail they took over 11 hours to ensure everything was completed with no shortcuts. We’ve never seen an electrical crew so fastidious about cleaning everything up, to include replacing some dry wall they had to remove. Even the L&I inspector commented that this was a step above and beyond. I’m not an electrician, but the insides of the electrical service panel have never looked this organized… quite a safety improvement over the rat’s nest of wiring from 15 years of electrical mods that Kurt replaced. And Jeremy even dug out our driveway so we could get our car back in the garage before they left. Just 48 hours later, we lost power for a day. It was so wonderful starting the generator up and shutting it down from inside the house, using a semi-automatic cut-off switch system recommended by Eric. Plus, this 16 kW Generac purrs like a kitten compared to our old 12 kW Generac. We are extremely happy with both Generac and Washington Electric… we will highly recommend them to our friends!

Work was done under warranty during 3 day power outage. My call first went to a call center, was responded to in less than 90 minutes and work completed appx 4 hours from generator shutting down. While I would have appreciated twenty minute service, I know this would have been unreasonable. Everyone at Washington Electric is excellent at what they do. Please note, while this service was under warranty, I did buy the full home generator from them last summer and could not be more pleased.

Overall a positive experience and would recommend this company to others. We obtained multiple quotes from top rated Generac dealers and their prices were competitive. Scheduling was a bit long at 6 weeks, but understandable with peak Winter season. Both techs arrived near the scheduled 7:30 AM start time, were courteous, and cleaned up the areas at the job site. The install ended up taking 2 full days, which was a disappointment, as it required me to work from home both days. Not all desired circuits could be moved to the ATS, due to some circuits sharing wiring – it would have been beneficial if these roadblocks were identified during the quote/spec process instead of day of install.

As usual the technician was fantastic in making everything right. I feel confidant that the system will keep us up and running in the future outages that we will have. Right on Washington Electric.

Washington Electric (aka Washington Generators) has been a pleasure to work with getting our standby generator. From the initial estimate with 2 quote options to the installation and instructions. Highly recommend them.

Appt. was set up for between 8:30am -9:30am the electrician arrived at 8:30am and completed the job at around 9:45 am. he gave me a good explanation of the work he had done that I could understand. I am using Washington Electric LLC for future servicing work. on my generator. Excellent reception for setting up appointments.

I received a couple of bids from different companies. Washington Electric was by far the most professional and conscientious, taking the time to walk me through the generator sizing requirements. Generator was installed quickly and the work was done in a clean and professional manner. I have had a really great experience.

The job went great. They did ieverything in one day with minimal cutting into the drywall. Both young men were extremely polite and prompt.

On phone they indicated they only are doing standby generator installations as opposed to the numerous full service electric services they advertise on the company website.

Excellent service at a good price. All employees were friendly, responsive and knowledgeable. The installation was completed in one day with minimal disruptions. All city inspections were passed easily. They didn't try to "up-sell" me more than I needed.

Great! They are very booked up. Once they got to our appointment it went very smooth.

I called Washington Electric to look at generator I bought from them. The generator motor was occillating reving up and down. Did not sound normal. I have a five year service contract with Washington Electric, pay them $25.22 per month. I called to have Washington Electric to see why generator was not running normally. They made the service call, did not fix problem (it started occurring again after service), charged me $150. On the annual maintenance service they found problem with a part (waiting to be replaced). Why does this company charge for a service problem?

Very well, job was done with no problems.

Washington Generator did a fantastic job from start to finish. They were very informative and helpful during the selection process and once we proceeded with the purchase and installation they kept all of the timelines they had provided. We really appreciated the level of professionalism and communication they provided.

For whatever reason - I can't remember - they couldn't service my generator. I used Allenbach Electric instead and Mike Allenbach did a superb job.

Washington Electric did an amazing job! I had a generator installed by them, and it went incredibly well. They did everything they said they would, were on-time, did clean work, and were incredibly thorough during the whole process. I would highly recommend them for a standby generator.

They were punctual. For the most part, it was fine. They communicated well. There was some discrepancies in services but they followed through with the original quote. The work was great. They should be more tactful in their email responses.

Eric and his team were fantastic- knowledgeable, professional, and friendly. Everything was done on time, and the services and costs were clearly communicated during the estimate and at the job. The newly-installed panel is clearly labeled, and all safety concerns with the old one were addressed. During the panel upgrade, the crew also ran into some unexpected challenges, and they took the time to explain how each issue was remediated. I am very pleased with the overall experience.

Great. Technician had to put in a new battery, works great!

Work was not per code! Months after work was performed I was about to have the ceiling drywall fixed when I looked up into the space between the ceiling and the 2nd story, I noticed a splice connection out in the open. (I have attached a picture so you can see what I am talking about). I know enough about electrical to know this is not per code. If one or more of the wire nuts fell off, live wires would be exposed and could start fire in the ceiling. I called and explained what I found and they wanted me to wait 4 days. I mentioned I'd prefer sooner considering the issue and they called back to schedule a tech later the next day. He came and fixed it and apologized, but didn't appear to concerned with this shoddy work. I explained that I paid a "professional" to do professional work and they failed to perform. What if I hadn't found this and years down the road something happened and an arc fire started? Again, I PAID for this work to be done right. They have such great reviews, but I would never hire them. I recommend you pull a permit if you decide to hire them. At least that way, they will know their work will get inspected and hopefully they will do it right for you.