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Moore floors,inc

Founded 2001 • With Angi since January 2011

4.7

(16) Verified Reviews

Business Details

Phone Number

Address

19045 se covington sawyer rd

Kent, WA 98042

Description

call or email to set up your free no obligation estimate today. We will meet or beat any written estimate from other lic/bonded/insured flooring companies. Moore Floors,inc is a full service Hardwood flooring installation,refinishing company. We can take care of all the details including furniture removal,baseboard removal/re-attach. Sub-floor damage, Demo and disposal. One call and we take care of all your Hardwood flooring needs. Set up your free estimate today!...

Verified Reviews

A few reviews for this pro...
1.0

07/29/2017


Rachel O.

n/a - no contact received from Moore Floors.

Description of Work
I needed hardwoods at my place refinished. Multiple phone calls and messages were sent over one month with no response received from the company.

Category hardwood floor

1.0

05/12/2017


Bill R.

Very poorly

Description of Work
After four or five calls to him over a week's time he never returned my calls.

Category hardwood floor

1.0

03/20/2017


Stephen H.

I entered the information on their web site. There was no response. I called the number provided and said that we were going to have the work done and asked for a call back to set an appointment. I got absolutely no response! I wouldn't have this company sweep my deck! If this is their level of service imagine what it must be like when someone hires them!

Description of Work
We wanted to have our hardwood floors refinished. It was a good sized job so shouldn't have been too small for their company--long hallway, kitchen nook, kitchen pantry and entry closet. I had a very accurate square footage from a previous bid.

Category hardwood floor

5.0

09/29/2016


Steve M.

The project went very smooth. Scheduling and communication were excellent. The company owner and on-site staff were professional, knowledgeable. They were flexible in moving the appliances when needed. The end result exceed my expectations and the satin finish looks better than the original semi-gloss finish wood flooring when it was new. Work was completed a day ahead of schedule.

Description of Work
Refinished approximately 950 sf of 15 year old pre-finished birch flooring. Applied Swedish Satin finish. Removed and reinstalled base boards.

Category flooring contractor

5.0

05/05/2016


Dana E.

From our first contact to the last Chris was very professional. He answered every one of what were probably a million questions almost immediately and in great detail as soon as we would email or test them. He was very punctual, his estimate was at least $1,000.00 under the next highest estimate. The crew came on time and were very friendly. The job was finished on schedule. Our floors look AMAZING. We couldn't be happier!!!!! The best part is, 3 days after it was finished as we were moving our furniture back into the house we slipped and scratched the floor, we were mortified, we called Chris and he came as soon as he could (within a few days) and repaired the scratch for free!!!! We could not be happier with the service and product we got from Moore Floors and we highly recommend them and plan to use them again anytime we need them in the future.

Description of Work
Remove old carpet, install and finish new hardwood flooring and refinish existing hardwood flooring

Category hardwood floor

5.0

06/29/2015


Amy D.

Great experience. Timeliness, good communication. Very nice finished job

Description of Work
Refinished red oak floors with Swedish finish

Category flooring contractor,hardwood floor

5.0

06/04/2015


Cody D.

Description of Work
Repairs hardwood floor, sanded, refinished and manufactured transitions. All was very nicely done except one area where finish was not adequately swept leaning an see that looks odd in right light.

Category hardwood floor

5.0

08/28/2013


Tim A.

They came out and gave me an estimate. Things have been so far so good. I haven't looked at the floors yet. It took a couple of days to get the quote back. It seemed like it was fairly prompt. Everything has been professional.

Description of Work
Moore Floors Inc people are currently installing my hardwood floors.

Category hardwood floor

4.0

08/13/2013


Karen T.

It was hard to communicate. It was just one guy but they weren't particularly responsive but the actual application of the flooring stuff went well and they were accurate with their quote. I know their price was less than the nationwide chain that we had it quoted out for. They came really late.

Description of Work
Moore Floors, Inc. came out and put on oil-based coating on the floors a couple of weeks ago. No strip, just finish.

Category flooring contractor

4.0

08/07/2013


Nathaniel A.

They did a great job under very tight time constraints. There are a few very very very slight blemishes on one section of base board, but if there was a B+ or A- available, they'd get that rating for quality. Communication was sometimes somewhat challenging, but Chris was always able to give a clear answer if his guys weren't.

Description of Work
Chris and his team refinished nearly 1,000 sq. ft of hardwood floors including base board and stairs.

Category hardwood floor

5.0

07/06/2013


Kara S.

Chris was really great. He worked hard to get this project done so we could move into our new house, despite the heatwave. I don't really like oak but didn't want to rip out the hardwood in the house. I decided on a darker stain to avoid some of the grainy look. The Jacobean stain turned out great. Chris built a box in the hall closet for the crawl space it turned out awesome. Great Job - We would recommend him to our friends.

Description of Work
Refinished 24 year old oak in the kitchen, 1/2 bath, entry. Added more hardwood to adjacent family room and dining room and a hall closet. Stained Jacobean.

Category hardwood floor

5.0

05/10/2013


Michelle V.

Our floors turned out amazing and I was very impressed with Chris's work! He was very prompt as I called him for an estimate and he came out the next day to take the measurements. He then provided us with the cost the next day and was able to begin the work the next week. We expressed to Chris our concerns as we have had a bad experience in the past with another company and he recommended the Swedish finish. We had to be out of the house for 2 days due to the strong smell but it was well worth it. We couldn't be happier with the results and would definitely recommend him to anyone wanting hardwood floors!

Description of Work
About 500 sq ft in all. Refinished entryway and installed new hardwood in front closet, kitchen, pantry and 2 stairs.

Category hardwood floor

5.0

04/17/2013


Carol J.

Chris Moore did a great job with this small repair project and I will be calling him back to refinish all our hardwood floors when the time comes. He was helpful, prompt, offered a good price, and made the repairs in a few short hours.

Description of Work
I found Chris Moore through a friend's referral, and was so pleased I did. He made a site visit to estimate the job, gave a fair bid, and was prompt in completing the job. Our new house had prior water damage, and after the walls were repaired, we needed to replace the damaged maple hardwood floors. He gave advice as to what wood to purchase for the hardwood repair, and was great to work with. Even though he was on vacation, he responded to my email and made the site visit his first day back in town, knowing I was looking for a quick turn around.

Category flooring contractor,hardwood floor

5.0

04/11/2012


Laura S.

We called Chris because we had seen his truck parked near our neighborhood. We were pleased with his quick response in coming to give us a quote and it was very competitive to the other one we received. We had him quote removing ceramic tile and vinyl flooring and installing the hardwood. We ended up deciding to remove the old floors ourselves and Chris was willing to be flexible on the start date of the installation. Chris and Barry arrived promptly the day of the install and set everything up. Barry ended up laying the hardwood with meticulous detail---even redoing one corner numerous times. We are having them come back and to install new baseboards throughout the main floor of our house in a few weeks when we get the wood.

Description of Work
We had Moore floors install prefinished hardwood flooring and they will install new baseboards in a few weeks.

Category hardwood floor

5.0

09/14/2011


Hannah H.

Chris moore was very helpful with suggestions. patient with my indecision and helpful with suggestions. He was fast and thorough. I had to do some touch up where stain got on the walls down low but otherwise a great installation.

Description of Work
Installed new floor. site finished

Category flooring contractor,hardwood floor

5.0

02/12/2011


Maureen S.

I was referred to Moore Floors through a colleague at work who was happy with their work. Chris and his brother Robert were wonderful to work with. I corresponded with Chris initially who came out to the house to give me an estimate. Robert actually performed the work. Both were very responsive, courteous, and professional. I called at least three companies to get estimates and Moore Floors came back with the most competitive bid. Robert did an excellent job at cleaning up. I washed all the walls/windows of a fine layer of dust which is normal and other than that everything looked great. Very happy with their work. I have recommended them and would hire them in the future if needed.

Description of Work
Hardwood floor refinishing. 1942 house. Approximately 520 sq ft of refinishing done. Price included sanding, application, and 3 coats of oil based finish as well as a small patch of floor repair (1 1/2' x 1 1/2'). They put the shoe base back in place too.

Category hardwood floor

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, American Express, Check, Visa
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Hardwood floor installation, sanding and re-finishing. Water Damage repair. Add on to existing floors Full service installations and refinishing services. Furniture removal,baseboard removal and re-attach,custom stains, stair work.

    Services Not Offered

    vinyl installation

    Frequently Asked Questions & Answers about Moore floors,inc

    How is Moore floors,inc overall rated?

    Moore floors,inc is currently rated 4.7 overall out of 5.

    What days are Moore floors,inc open?

    Moore floors,inc is open:

    Sunday: 9:00 AM - 5:00 PM
    Monday: 9:00 AM - 5:00 PM
    Tuesday: 9:00 AM - 5:00 PM
    Wednesday: 9:00 AM - 5:00 PM
    Thursday: 9:00 AM - 5:00 PM
    Friday: 9:00 AM - 5:00 PM
    Saturday: 9:00 AM - 5:00 PM

    What payment options does Moore floors,inc provide

    Moore floors,inc accepts the following forms of payment: MasterCard, American Express, Check, Visa

    Does Moore floors,inc offer free estimates?

    Yes, Moore floors,inc offers free project estimates.

    Does Moore floors,inc offer eco-friendly accreditations?

    No, Moore floors,inc does not offer eco-friendly accreditations.

    Does Moore floors,inc offer a senior discount?

    No, Moore floors,inc does not offer a senior discount.

    Does Moore floors,inc offer emergency services?

    Yes, Moore floors,inc offers emergency services.

    Are warranties offered by Moore floors,inc?

    Yes, Moore floors,inc offers warranties.

    What services does Moore floors,inc offer?

    Moore floors,inc offers the following services: Hardwood floor installation, sanding and re-finishing. Water Damage repair. Add on to existing floors Full service installations and refinishing services. Furniture removal,baseboard removal and re-attach,custom stains, stair work.

    Are there any services Moore floors,inc does not offer?

    vinyl installation