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Installer Direct Flooring

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors - Repair,

About us

Installer Direct Flooring is a family owned and operated carpeting and flooring business based in Bellevue. We have been servicing homes in the area for many years, and in that time we have developed a sense of how this kind of business should be run. We take a lot of pride in the reputation we have earned for quality work and customer service. We love doing our part to help make beautiful homes, and we think our customers from all across the Bellevue area will agree that our love for our work translates into work that our customers love.We have extensive experience working with many different flooring materials, in both residential and commercial contexts. If you are unsure about what exactly you want done, or what materials you want to use, we are happy to consult with you and provide you with options that would suit your home or office. Here at Installer Direct Flooring, we keep up on the latest design trends, so whether you are looking for something chic and stylish or something more classic we can help you choose something that will be perfect for you. With all of our experience, we have learned that going the extra mile for our customers is the real key to success in this business. We know that the job is not finished until our customers are completely satisfied, and that is why we always strive to get the job done right the first time. Our commitment to customer satisfaction means that we always avoid surprises - you will know exactly how long the work will take, how much it will cost, and what it will look like when it is completed. If you are considering any sort of carpeting or flooring work anywhere in Bellevue, we encourage you to consider choosing Installer Direct Flooring. Contact us today for a free estimate!

Business highlights

28 years of experience

Services we offer

Flooring - sales & installation, LVT, carpet, ceramic tile & vinyl., hardwood, laminate, re-stretches, repair & patching

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
2%
2
0%
1
0%
Showing 1-25 of 59 reviews
Bobby L.
Feb 2020
5.0
Yes, I recommend this pro
$5,000
Kevin and his team are incredible. They are good people, make good recommendations if decisions need to be made, and perform excellent work. I feel very fortunate to have hired Installer Direct. I was most impressed when Kevin noticed that my water heater was leaking and offered to fix it. He saved me a ton of money and my house turned out awesome. Even though the work is done I consider Kevin and Bo friends.

Marcey Z.
Jun 2018
5.0
Yes, I recommend this pro
The job went very smoothly and was finished on time. Kevin was very professional, friendly and helpful in every detail of the job. We’re very happy with the work done and our new floors!

Pat L.
May 2018
5.0
Yes, I recommend this pro
They did a great job. Floor nice and solid and looks great. Unlike Home Solutions who was to do the work who only specialize in excuses and reasons not to do work Kevin and his team got it done. They do provide great work and solutions to problems and does the entire job. Would hire them again.

Steven L.
Mar 2018
5.0
Yes, I recommend this pro
Kevin and his crew are awesome! They raised our subfloor & replaced carpet with vinyl in our living room and hallway, and made sure the transition from the kitchen was less of a bump for our wheelchair-bound daughter than it was before. They also widened her bedroom door frame and hung a sliding door for us. Everything looks great and was done quickly. Best of all, the whole crew was incredibly nice, especially to our daughter. Couldn't have asked for a better contractor here. Would definitely use them again!

Edward P.
Oct 2017
5.0
Yes, I recommend this pro
Kevin was responsive, on time and his crew did a fabulous job installing a LVT floor. Clearly these guys know what they're talking about and it shows in their work. Completely satisfied with the work and the experience we had with Kevin and crew. Thank you! Ed

Kim D.
May 2017
5.0
Yes, I recommend this pro
$650
Great, they were very neat, clean and professional!!! Will hire them again on future jobs.

Robyn B.
May 2017
5.0
Yes, I recommend this pro
$6,000
Happy with the work. Francisco did the work and did a good job. Kevin was always very responsive and prompt in communications. I am still loving the vinyl. I'm so glad I splurged on that. Everyone who sees it loves it.

Nancy R.
Oct 2016
4.0
Yes, I recommend this pro
$5,000
Well, flooring is in...not what I wanted, but looks ok... there were issues of timing that I felt could have been resolved with better time management on company's part. I contacted them on 7/6/16 and flooring was put in Sept although promised much sooner than that...I could not wait any longer having a large mortgage on the place, so accepted flooring other than what I originally wanted.

Michael D.
Feb 2016
5.0
Yes, I recommend this pro
$3,000
They showed up to do their work when they said they would show up.
The quality of work was very high

Carolyn B.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Peter R.
Dec 2015
5.0
Yes, I recommend this pro
$5,500
unknown

Jessica K.
Nov 2015
5.0
Yes, I recommend this pro
$400
unknown

Dona M.
Nov 2015
5.0
Yes, I recommend this pro
$1,700
Kevin gave an estimate and suggested a place to look at replacement tile. At the tile store folks knew him and said he was great. We told Kevin what tiles to get.  The tiles would take a bit of time so Kevin suggested he and his crew come in earlier and do the underlayment so we could use the kitchen since it had been cut up. They did a great job on that. Came exactly when they said they would and were done when they said they would be. When the tile came in they returned and installed the tile, trim, and transitions that I wanted. Because there was water damage on one of the cabinets he repaired that as well and suggested I put in a dishwasher pan under the dishwasher since it was pulled out which we ordered and he placed for us. Once it was all in I didn't care for the fake look of the transitions. That was my fault since I told Kevin to order those instead of what he suggested. (Wood to match the existing floors on either side of the walk through kitchen.) He was great...once I got the transitions he sent someone over to put them in and now the floor is perfect. Had I listened to Kevin in the first place I wouldn't have had to have that done but he charged me an amazingly fair price so I didn't feel so bad. I would use them again without a second thought. They were super professional and nice people.

LINDA H.
Oct 2015
5.0
Yes, I recommend this pro
$13,555
Kevin and his crew are the best.  Easy to work with, knowledgable, accommodating and did a fabulous job.

Glenn A.
Sep 2015
5.0
Yes, I recommend this pro
$400
unknown

Scott S.
Sep 2015
5.0
Yes, I recommend this pro
$2,000
They were very professional.  Showed up exactly when they said they would, communicated well, and carpeted my house, including the stairs, in 1 1/2 days.  They brought their own lunch and drinks in order to save time, and really did a fantastic job.  Cleaned up everything and were gone before we knew it.  I would highly recommend them.  In fact, I signed up for Angie's list just to be able to let everyone know what a nice job they did.

Shelli G.
Jul 2015
5.0
Yes, I recommend this pro
$400
They were prompt and professional and do a high quality job. Kevin was very helpful from start to finish, making sure we were informed when we picked out our carpet and getting the quality and style we wanted, all the way to following up with is after the job was finished making sure we were pleased with the work performed. I always recommend Kevin and company to my friends and family who need carpet!

John H.
Jan 2015
5.0
Yes, I recommend this pro
$1,000
The quality of the work was great, Kevin's guy was a hard worker and clearly skilled at floors.  The finished floor looks really nice.  In a nutshell: it was good work at a fair price. I would definitely consider using them again.

LISA M.
Jan 2015
5.0
Yes, I recommend this pro
$150
Kevin's responses were prompt. He arrived to the job when he said he would. He made the job look easy and I still wouldn't do it myself. Very professional, personable and a great instructor to his helper to bring him along in the trade.Good job guys! Would definitely use him again and recommend to others.

Larry C.
Jan 2015
5.0
Yes, I recommend this pro
$7,000

Excellent service from Kevin.  He assisted us in picking out carpet with suggestions based on living style, and we were very happy with the company he referred us to in selecting carpet.  Price was very good for the quality we chose.  He did the job as he told us he would, on time.  A pleasure to work with Kevin, very professional, friendly and knowledgeable about his craft!

We highly recommend him as a service provider.  We are recommending him to our other family members and friends.



Ruth C.
Oct 2014
3.0
$699
unknown
Response from Installer Direct Flooring
"This review is hard for me to read, we try so hard to keep everyone happy and get jobs done quick. A few things I think may have been looked past, is the tile selected was from Home Depot. Ruth paid for a special we run called the Big Deal which you pay for ahead of time and have an $80 dollar credit for the tile and covers 40 sq ft of installation. Ruth did not want to drive to our show room in Tukwila, so she found something from Home Depot. I ordered it, paid for it, and the total was over the tile credit. The tile took over two weeks to get. I kept Ruth informed throughout the process. I kept Ruth informed and she expressed it was no problem. We also had contracts before Ruth's job that I had explained up front would need to get finished first, before her job would be ready. We did lots of extras on this job for Ruth, pulled and attached electrical plugs no charge, added Schluter trim at no charge. Once we had the tile, we scheduled the work and finished within one week. We had sent emails and spoke throughout the process. We have lots of great reviews and this one is just hard to read, giving the circumstances of using an outside supplier for the materials, returning damaged tiles, and having to wait for the new tiles. The job went really good and looks great. Thank you we appreciate all of our customers and reviews it helps us improve. Kevin DuBois"

Shay S.
Sep 2014
5.0
Yes, I recommend this pro
$2,200
After being stood up by another installer (who is not to be found on Angie's List), Kevin was delightful.  Really nice attitude, nice workers, good advice on products.  Good installation, cleanup, price. Would definitely use him again and recommend him.

Bruce M.
Aug 2014
5.0
Yes, I recommend this pro
$1,200
Great.  Kevin Dubois set up the plan and helped with some of the labor.  One of his assistants, Bo, did the bulk of the work.  Bo and Kevin are meticulous in performing their work.  They clean up well after completion.  The vinyl tile looks great and works really well in the bath where ceramic tile would be much colder and not have as much cushion.  The vinyl tile is also less expensive to install.

Mike K.
Aug 2014
5.0
Yes, I recommend this pro
$499
Everything went great! Both the tile guy & plumber were very personable & on time. We were happy with work. The quality is great & I've had no problems since installation!

Ranee C.
Aug 2014
5.0
Yes, I recommend this pro
$600
Kevin and Bo were a pleasure to work with. Once the job was scheduled everything was very prompt and timely. Bo went out of his way to do a fantastic job on installing the tile floor. He cleaned up black mold found under the old floor and repaired a toilet flange and wax ring resolving a toilet leak problem we didn't know we had. He was very informative and worked hard to complete the job in a timely fashion and in HOT conditions. The floor looks beautiful and SO much better than ugly vinyl.
Showing 1-25 of 59

Licensing

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FAQ

Installer Direct Flooring is currently rated 4.9 overall out of 5.

Installer Direct Flooring accepts the following forms of payment: CreditCard

Yes, Installer Direct Flooring offers free project estimates.

No, Installer Direct Flooring does not offer eco-friendly accreditations.

No, Installer Direct Flooring does not offer a senior discount.

No, Installer Direct Flooring does not offer emergency services.

No, Installer Direct Flooring does not offer warranties.