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The Personal Touch Cleaning Inc.

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

We are a locally owned, residential and commercial cleaning company. We have been in business for 25 years. We pride ourselves on providing a quality cleaning to your home or office. In addition to home and commercial cleaning we offer in home pet sitting. We offer a free estimate of our services for your home or office.

Business highlights

36 years of experience

Services we offer

Complete home or commercial cleaning.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
4%
2
0%
1
0%
Showing 1-23 of 23 reviews
Sharon M.
May 2021
5.0
Yes, I recommend this pro
I was very impressed with the cleaning preformed by Linda & Angelica. Everything was cleaned and vacuumed as discussed with Hollie during her walkthrough and cost estimate visit. Plus the ladies completed my house in less time than I thought possible! I'll be a client for the foreseeable future! Thank you so much for helping a disabled, older lady!

Judi H.
Sep 2020
5.0
Yes, I recommend this pro
$150
We were so very pleased with how our entire house was cleaned! It is safe to say that we will have cleaning done by Personal Touch cleaning on a permanent basis!

Phillip J.
Feb 2019
5.0
Yes, I recommend this pro
very satisfied carpet not cleaned yet it will be done later

Linda P.
Oct 2017
3.0
I have used Personal Touch for more than 20 years and had been generally satisfied up until a couple of months ago. I don't know if they've grown too big or if their training is now inadequate or if they've just become complacent since I've been a long time customer but their recent services have been marginal at best. I am now looking for a new service because despite a couple of calls to alert them of deficiencies the quality has not really improved. My most recent cleaning resulted in me having to remake two beds because the sheets were tucked into the wrong end (who doesn't know to tuck the sheet into the bottom of the bed, not the top?) or the finished edge of the top sheet was at the bottom of the bed instead of at the top. And the last cleaning, I don't think they did more than swifter my hardwood floors since there were still water spots from where I had carpet cleaners in the week before. Makes me wonder if my bathrooms are being thoroughly cleaned and sanitized or if they're just doing a quick sweep and wipe down there, too.
Response from The Personal Touch Cleaning Inc.
"[Member Name Removed], Thank you for the feed back. We appreciate all forms, even the negative. It is always a wonderful way to improve our training program. I appreciate your frustrations, being a client since April of 2005, I can only imagine how disappointed you must have felt with the last cleaning. We are sorry you left our services without the opportunity to correct the cleaning errors. I am happy we were able to give you a credit for that particular cleaning. Thank you again. Best wishes. The Personal Touch Cleaning"

Liz G.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Heidi L.
Feb 2016
5.0
Yes, I recommend this pro
$156
.

Peter J.
Dec 2015
5.0
Yes, I recommend this pro
$165
unknown
Response from The Personal Touch Cleaning Inc.
"[member name removed], thank you for the wonderful review. We are so pleased that you are happy with our services. We look forward to taking care of you and your home in the future. The staff from The Personal Touch Cleaning Inc."

Melinda D.
Oct 2015
5.0
Yes, I recommend this pro
$180
unknown

Lygia V.
Sep 2015
5.0
Yes, I recommend this pro
$90
unknown

Greg O.
Jan 2015
5.0
Yes, I recommend this pro
$96
unknown

Mindie S.
Dec 2014
5.0
Yes, I recommend this pro
$104
unknown

Faye N.
Oct 2014
4.0
unknown

Michelle M.
Jul 2014
5.0
Yes, I recommend this pro
$26
unknown

Nancy S.
Jul 2014
5.0
Yes, I recommend this pro
$125
unknown

Mary C.
Jun 2014
5.0
Yes, I recommend this pro
$15
Personal Touch has been my pet sitting service for nearly 8 years. They are great! They are always there when I need them. They do more that just care for my cats. They really do basic house sitting. Highly recommend them!

Mary D.
May 2014
5.0
Yes, I recommend this pro
The girls were very professional and sweet. They worked very hard and did an excellent job!

Sigurd L.
May 2014
5.0
Yes, I recommend this pro
$55
It was really, really good. The tenant was really happy with it and I was happy with it. The only thing the tenant wasn't happy with was that it wasn't a restoration company. They did a great job. I would rate them high. If I ever need to have service again, I would call them back. They will be on top of my list. The cost was $55 for 2 hours. I thought it was very reasonable. In terms of responsiveness, they came in that same day. I can't imagine if there was any deficiency. The only deficiency was that the tenant wanted a restoration company. It was just great and I would recommend them highly.

David A.
Feb 2014
4.0
Yes, I recommend this pro
$225
Very good job.

Katherine M.
Jul 2013
5.0
Yes, I recommend this pro
They come in the afternoon, as I request. When I call the office a real live person answers! They always listen to my needs, and are professional and kind. I love coming home to my clean apartment! It is nice to find someone reliable. I have been with them for years. And as the name implies, they do add a personal touch.

Patricia H.
May 2013
5.0
Yes, I recommend this pro
$120
I use them on a regular basis. I've been using them for about a year. I have a 4,300 square foot house. There is one particular person that I like that comes. If she is not available, I don't have anyone else. I wait until she is available. She is exceptional. She is thorough and for some reason, she likes cleaning. That makes the job that she does better than other people for some reason.

Carla M.
May 2013
5.0
Yes, I recommend this pro
$156
They did a excellent job. I replaced them with another local franchise cleaning company and Personal Touch is less expensive and they did a much better job. I would highy recommend them! I can not say enough good about them. When the 2 gals came to clean my house and the outdoor kitchen their superviosr came on both occasions to make sure everything I needed was being done.

ECM A.
Aug 2012
5.0
Yes, I recommend this pro
$100
I first had the pleasure of having Personal Touch come to my home wayyyy back in the 90s. I was leery at first, having never hired a team to clean while I was not there. The smile on my face when I got back from work that day is still in my heart. My home sparkled and my shoulders dropped. What a relief not to have to work all weekend!! The name Personal Touch truly represents what this business gives to the people who have hired them. Oh one last thing: I trust them. That's huge.

Linda P.
Jan 2011
5.0
Yes, I recommend this pro
$105
We have been using Personal Touch for more than 10 years. They are very responsive. On two occasions I was dissatisfied with the quality of the cleaning and they sent someone out to correct the problem the very next day. On two other occasions, an item was inadvertently broken during the cleaning. Personal Touch took care of obtaining a replacement without any hassle. Many times the management has called to check to make sure the service was meeting my needs and I know that they periodically send a supervisor out to check on the cleaning while it is occurring. Although the service usually is performed when I am at work, the few times I have been home when they arrive, the housecleaner is always friendly and courteous.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Personal Touch Cleaning Inc. is currently rated 4.8 overall out of 5.

The Personal Touch Cleaning Inc. accepts the following forms of payment: CreditCard

Yes, The Personal Touch Cleaning Inc. offers free project estimates.

No, The Personal Touch Cleaning Inc. does not offer eco-friendly accreditations.

No, The Personal Touch Cleaning Inc. does not offer a senior discount.

No, The Personal Touch Cleaning Inc. does not offer emergency services.

No, The Personal Touch Cleaning Inc. does not offer warranties.