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Soft Water Specialists, LLC
Water Heater Installation and Replacement, Water Treatment & Purification System Installation and Replacement, Water Treatment & Purification System Repair or Service,
About us
Our water-conditioning company is dedicated to giving you efficient, simple, and easy-to-maintain solutions that yield cleaner, clearer, and softer water. Soft Water Specialists, LLC, is a locally-owned and operated business proudly serving the beautiful Pacific Northwest. Water quality is essential at all levels for human, animal, and industrial use, and our water-softening company provides the best water at the best price. Plus, with more than 10 years of plumbing experience, our professional team makes sure the job is done right the first time. Your family's health is the most important investment you could make. Call us right now, and we will answer all your water needs, and make sure we provide an option that best fits your budget.
Business highlights
26 years of experience
Services we offer
Water Purification Systems
Amenities
Free Estimates
Yes
Reviews
4.926 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 26 reviews
Doug R.
Sep 2023
Water Treatment & Purification System Installation and Replacement
Matt and company did a great job. They installed my water softener and also a point of use water filter. Excellent work at a reasonable price.
Collin I.
May 2023
Water Treatment & Purification System Installation and Replacement
The guy did not turn off the water before he cut into the pipe. This caused a big spill. Other than that the job was done quickly and was worth the money.
Darl J.
Aug 2022
Water Treatment & Purification System Repair or Service
They're a great local company. Very informed in their craft and up on all new developments. Chris explained things well and gave helpful advice . I strongly recommend them. Small, informed and local, good advice, no corporate marketing.
Michael C.
Aug 2022
Water Treatment & Purification System Repair or Service
N/A
Jeremy S.
Mar 2022
Water Treatment & Purification System Installation and Replacement
They were fantastic, they explained the whole process to me and as soon as I got the match they came to my house. The project was done in a clean way, I will definitely recommend them.
Rhonda N.
Mar 2022
Water Treatment & Purification System Repair or Service
Very responsive to calls and completed the needed work the same day. I would recommend them highly.
Tony H.
Mar 2022
Water Treatment & Purification System Installation and Replacement
The company manager was who did my evaluation for hard water treatment, and air quality. Explained everything he did to test the water, as well as the test for the air. He made sure I understood all the testing and the solutions he use. I would highly recommend this company.
Diane W.
Jul 2021
Water Treatment & Purification System Repair or Service
I especially liked the fact that they responded to my call to them so quickly. Also, they (he) gave me a lot of information that I didn't know about my system.
Richard E.
Jun 2020
Water Treatment & Purification System Repair or Service
Matt, owner of this company, is a wealth of knowledge about my Watts Water Softener system. He walked me through reprogramming of the system menus a couple times and fixed the problems I was having. He is so good at what he does! Jason, who usually answers the office phone, is also very customer service oriented, and he connected me with Matt to fix my water softener problems. Great team to work with!
Oran D.
Mar 2020
Water Treatment & Purification System Installation and Replacement
We had an initial difficulty with a faulty softener head. Eventually, these folks solved the problem with an upgrade at no additional cost. Everything has been great. They are quick to respond if you have any issues.
Stacey S.
Feb 2020
Water Treatment & Purification System Installation and Replacement
Joann B.
Feb 2020
Water Treatment & Purification System Repair or Service
Good service
Corienne L.
Nov 2019
Water Treatment & Purification System Installation and Replacement
Representative very knowledgeable and under no pressure to go with their product. I had the old system taken out and new one installed in an hour. Very professional.
Yvonne S.
Aug 2019
Water Treatment & Purification System Repair or Service
Excellent customer service Kind, curious, knowledge and polite service man
Jared C.
Jun 2019
Water Treatment & Purification System Repair or Service
Marlo S.
May 2019
Water Treatment & Purification System Repair or Service
This is a very efficient and dependable company, you wonâ t go wrong.
Susan H.
Apr 2019
Water Treatment & Purification System Repair or Service
was Prompt and I was told I DIDNâ T need the filters I thought I did. Very honest. Chris was very personable.
Clifford S.
Jul 2018
Water Treatment & Purification System Repair or Service
Very quick efficient service. Complete installation of a new softener took less then two hours the day after I had seen them.
Ted B.
Jun 2018
Water Treatment & Purification System Installation and Replacement
Chris was very professional,knowledgeable
Denise S.
Feb 2018
Water Treatment & Purification System Installation and Replacement
Delbert D.
Dec 2017
Water Treatment & Purification System Installation and Replacement
fine
Tamara H.
Sep 2017
Water Treatment & Purification System Repair or Service
LeRoy C.
May 2017
Water Treatment & Purification System Repair or Service
Nicest, kindest guys in town! Came out and checked our water softener, gave us advice about it and didn't charge us for the analysis of it knowing we are both on social security. Will definitely call them when we need a new one. Their names were Chris and Mike.
THOMAS W.
Apr 2017
Water Treatment & Purification System Installation and Replacement
They were very easy to deal with, answered all of questions and were very knowledgeable about the different types of systems. Also very prompt in responding to our request for a estimate. Highly recommend them.
Eric B.
Aug 2016
Water Treatment & Purification System Installation and Replacement
Great price and very informative, actually prevented me from paying for unnecessary bypass service by educating me on product features.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Soft Water Specialists, LLC is currently rated 4.9 overall out of 5.
Yes, Soft Water Specialists, LLC offers free project estimates.
No, Soft Water Specialists, LLC does not offer eco-friendly accreditations.
No, Soft Water Specialists, LLC does not offer a senior discount.
No, Soft Water Specialists, LLC does not offer emergency services.
No, Soft Water Specialists, LLC does not offer warranties.
Contact Information
11108 Cottonwood Drive, Kennewick, WA 99352
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