Soft Water Specialists, LLC

water softener installer, water heater installer

About us

Our water-conditioning company is dedicated to giving you efficient, simple, and easy-to-maintain solutions that yield cleaner, clearer, and softer water. Soft Water Specialists, LLC, is a locally-owned and operated business proudly serving the beautiful Pacific Northwest. Water quality is essential at all levels for human, animal, and industrial use, and our water-softening company provides the best water at the best price. Plus, with more than 10 years of plumbing experience, our professional team makes sure the job is done right the first time. Your family's health is the most important investment you could make. Call us right now, and we will answer all your water needs, and make sure we provide an option that best fits your budget.

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 26 reviews

Doug R.
09/2023
5.0
Matt and company did a great job. They installed my water softener and also a point of use water filter. Excellent work at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Collin I.
05/2023
4.0
The guy did not turn off the water before he cut into the pipe. This caused a big spill. Other than that the job was done quickly and was worth the money.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darl J.
08/2022
5.0
They're a great local company. Very informed in their craft and up on all new developments. Chris explained things well and gave helpful advice . I strongly recommend them. Small, informed and local, good advice, no corporate marketing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Michael C.
08/2022
5.0
N/A

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$150

Jeremy S.
03/2022
5.0
They were fantastic, they explained the whole process to me and as soon as I got the match they came to my house. The project was done in a clean way, I will definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda N.
03/2022
5.0
Very responsive to calls and completed the needed work the same day. I would recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony H.
03/2022
4.0
The company manager was who did my evaluation for hard water treatment, and air quality. Explained everything he did to test the water, as well as the test for the air. He made sure I understood all the testing and the solutions he use. I would highly recommend this company.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Diane W.
07/2021
5.0
I especially liked the fact that they responded to my call to them so quickly. Also, they (he) gave me a lot of information that I didn't know about my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$95

Richard E.
06/2020
5.0
Matt, owner of this company, is a wealth of knowledge about my Watts Water Softener system. He walked me through reprogramming of the system menus a couple times and fixed the problems I was having. He is so good at what he does! Jason, who usually answers the office phone, is also very customer service oriented, and he connected me with Matt to fix my water softener problems. Great team to work with!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$100

Oran D.
03/2020
5.0
We had an initial difficulty with a faulty softener head. Eventually, these folks solved the problem with an upgrade at no additional cost. Everything has been great. They are quick to respond if you have any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joann B.
02/2020
5.0
Good service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$48,870

Corienne L.
11/2019
5.0
Representative very knowledgeable and under no pressure to go with their product. I had the old system taken out and new one installed in an hour. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yvonne S.
08/2019
5.0
Excellent customer service Kind, curious, knowledge and polite service man

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marlo S.
05/2019
5.0
This is a very efficient and dependable company, you wonâ t go wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

susan h.
04/2019
5.0
was Prompt and I was told I DIDNâ T need the filters I thought I did. Very honest. Chris was very personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clifford S.
07/2018
5.0
Very quick efficient service. Complete installation of a new softener took less then two hours the day after I had seen them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Ted B.
06/2018
5.0
Chris was very professional,knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delbert D.
12/2017
4.5
fine

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

LeRoy C.
05/2017
5.0
Nicest, kindest guys in town! Came out and checked our water softener, gave us advice about it and didn't charge us for the analysis of it knowing we are both on social security. Will definitely call them when we need a new one. Their names were Chris and Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS W.
04/2017
5.0
They were very easy to deal with, answered all of questions and were very knowledgeable about the different types of systems. Also very prompt in responding to our request for a estimate. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Eric B.
08/2016
5.0
Great price and very informative, actually prevented me from paying for unnecessary bypass service by educating me on product features.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

11108 Cottonwood Drive, Kennewick, WA 99352

http://justaddsoftwater.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water softener installer,
water heater installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Soft Water Specialists, LLC offers free project estimates.
No, Soft Water Specialists, LLC does not offer eco-friendly accreditations.
No, Soft Water Specialists, LLC does not offer a senior discount.
No, Soft Water Specialists, LLC does not offer emergency services.
No, Soft Water Specialists, LLC does not offer warranties.

Contact information

11108 Cottonwood Drive, Kennewick, WA 99352

http://justaddsoftwater.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed