Smile-A-Mile Painting

If you want your house to look absolutely horrible this is the company for you.The day after painting is when my nightmare started paint was running down the trim, missing in the eves of the house, or just bubbling and flaking off. See photos, this is now 6 months in the works and I have had a repair crew not show up, text messages and emails not answered. Finally had a repair guy show up, told me he couldn't fix the paint, he refused to sand anything saying "I am a painter not a sander". He looked at the paint flaking and said paint cant flake it is like water. I have tried the grievance process, again they will not respond. Legal action will be our only hope. They didn't even clean off the beehives, just painted right over them.

Worst painting experience ever! Contract said professional experienced painters, not even close. They had no idea what they were doing. Destroyed my lawn, missed spots right and left, not enough chalking. They lacked any kind of supervision or instruction on how to do the job right. After coming back twice to fix things It’s still not right! I’m so fed up and frustrated with them I would never recommend them and suggest people look elsewhere for any painting needs!

We had scheduled in June to have our house & shed painted in August. I worked with the office staff to update the invoice well ahead of the scheduled painting date. However, we discovered the crew never received the change order. The crew started painting the garage door the wrong color as well the soffits. It was extremely difficult to communicate with the crew as all spoke very minimal English. The only translator, the job foreman, didn't stick around long and was virtually unavailable. In the end, they painted everything the right colors but they left a mess of paint on the yard in many spots as well as leave the garden hoses on the grass rather than put them back where they found them. The biggest pain was the front door. The estimator said the crew would remove hardware, remove the door the from hinges, and sand the door prior to painting - but it didn't happen that way. The crew planned to paint it in place and proceeded to tape off the door hardware. Fortunately my husband stopped them, removed the hardware and lifted it off the hinges so they could paint it. Well, they painted - but didn't sand it before painting as had been promised. While Smile-A-Mile had the lowest bid and a professional estimator - they oversold the abilities of their crew. If only the crew spoke and worked as good as the office staff it wouldn't have been such a headache.

The prep. and painting of the house all went very quick with very few problems, and still looks good six months later. It took a couple of calls to get the job site totally cleaned-up and some final issues addressed. Chris was very responsive and handled the issues personally to make sure that we were satisfied with the resolution.

Taped off the door and covered all other surfaces to prevent paint splatter. Great Job.

Went very good and the Smile-A-Mile team worked to ensure all siding repairs and painting were complete.

Without a hitch!

Jason and the painters from Smile a Mile did an excellent job.  They did exactly what I wanted and went along with any of the changes I made.  They kept the workspace clean, and were the nicest bunch of guys. I would highly recommend them.

2 day job quote took 2 weeks to complete. Came all hours of the day even dinner time.

I want to start by saying the finished product looks great and we are happy with the results. I had a few frustrations: 1. After the estimate we agreed to have the repairs to our home made before painting. They came out to do the repairs as discussed and expressed to me they didn't think they could do all of them and didn't know if they had enough supplies. Turns out they did have enough and were able to fix all the areas but did leave a mess of siding and nails in the yard and on my patio. For as much as we paid for the project I wish they could have cleaned up. I have small children that play in the yard. 2. They started the painting on Thursday and were unable to finish on Friday due to a storm. Which I completely understand, and they called me Friday morning and told me they will wait and see how the afternoon is and said we will give you a call and let you know. I didn't hear by 4pm so I called and they apologized but didn't know if the project would be finished Saturday or Monday. Which either day was fine, I just wanted to know for sure. Just felt like lack of communication. 3. Project was completed on Saturday. We love how it turned out but did not love finding cigarette butts all over the yard and a large wad of dried paint that was tossed up above our retaining wall on our rock slope. This was discovered days later by our dogs and completely shredded.

Love it! Smile-A-Mile was easy to work with and did a fantastic job!

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