Senske Services - Kennewick

There rating above says it all three weeks after they treated my lawn with spray fertilizer brown patches started showing up everywhere and there management is very unprofessional.

The tech's are great, but the office people are horrible. Billing is incorrect and inconsistent and we have been lied to by them before. Overall the experience with them has been pretty bad. Any of their other services that they offer are also sub par such as trimming services. I do not trust them whatsoever.

The Senske crew did a beautiful job trimming our tree. They obviously knew what they were doing and cleaned up everything afterwards. We are very happy with their work.

I must, in all fairness, update my previous review. I was indeed distressed with my previous experience....BUT SO WAS SENSKE! A member of the Senske team called me within an hour of this posting, so yes....someone IS monitoring things. I spoke with Ben who, in short, took ownership, personal interest, and listened to my concerns. I was particularly impressed by his openess without finger pointing. His BELIEF in his company was refreshing. In short, he COMPLETELY RESOLED my issues and my worked consciously to EARN MY TRUST. I never doubted the quality of the work from this company. Now, I mo longer doubt their integrity. Very impressed and happy with our resolution and results. Will continue to use and recommend. ****FIVE STARS*****

They did great service at a great price and a great cx service

ok but seems too expensive

It went poorly. We've had them out on 2 other occasions this season. I ended up just doing the work myself after they had been out 3 times. The zone coverage was never made accurate and the flow was not adjusted properly.

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They are a pretty good company. The results were good. I have used several different lawn companies, and I had the best results from them. They are timely.

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I've been using them for years. It was way before I was a member of Angie's List.

I wanted 4 apple tree trimmed and I told them I didn’t want them driving up in my yard because they had big trucks and I thought they understood that, but apparently they don’t understand English because they drove right up in my yard and they mashed my bank.  The people that come out here think they can drive everywhere and they thought they could drive and it wasn’t any closer to the limbs by doing that, but they just had to drive on my lawn and on my bank and then leave it for me to fix.  They didn't do anything like they were supposed to and they are mouthy.

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Incredibly fast. All work was done within 3 hours on two occasions. Major cleanup was well done as well. Minor cleanup still remains -- wood particles/sawdust remain on home exterior adjacent to removed tree. Not perfect, but tolerable, given the season.

They did a fine job.  It was expensive and when I got an add in the mail giving new customers a 25% discount, I called to see if they would give a loyal customer the same discount.  They said absolutely not, so I found a new company (Complete Pest Prevention) and they have been wonderful.

Awful company to deal with.  They are dishonest and their tech's do not do the job they are paid to do.  Watched one tech. only spray a couple of our trees.  Had to call the office to get them back to do the job.

I was out of state and was trying to get someone to take care of my property. They were just not showing up and not showing up. I finally had to drive five hours out of my way, just to be like, "Hey, you know what? We agreed upon something. Do your job." I came home and was like, "Why does my yard look like crap still? You didn't even come." I was really frustrated. We ended up getting a call from the city, asking why our lawn wasn't being mowed. Trying to get someone to get a hold of them is hard. They only list their corporate number. They don't list their local number, and they don't even talk to each other. They said at the corporate number that they sent someone out there.

They came out right away, while I was at work, they left a little sign and told me when to water. I wondered if I was too trusting, and if this was going to work, but it was hardly two weeks before my lawn started looking great, really great, better than it had ever looked before. I just pay by the month for the season, and it is very worth it, I was already spending a lot of money on stuff for my yard, and as I am not an expert never got the right stuff, or put it on at the right time, or something, because when I did it there was no improvement. But they are experts so know how to do it right.  It is more fun to water my yard now that it is nice and green, and when I come home from work I am proud of my lawn, not ashamed. Senske did and does a very good job, I am a happy customer.

For both services, the service person arrived punctually according to schedule.  The service person introduced himself at my front door before beginning work.  The work was done in a professional manner.  For the aeration, I was concerned that my sprinkler heads might be damaged but a test of the sprinkler system afterwards showed everything in working order.